Mackney Photography Reviews 181

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great with our toddler, lots of patience and seemed to be very well experienced in working with young children. Loved the day and it was made to feel like a very special experience for our little fami... See more

Rated 5 out of 5 stars

Great experience and very friendly members of staff. Amazing photographer who had great energy and loved to listen to ideas my son had for photos. Comfty studio and great presentation of the photos.... See more

Rated 5 out of 5 stars

Helped make us feel relaxed and made it an enjoyable experience. This was reflected in the quality of the pictures

Rated 4 out of 5 stars

Our photoshoot experience was amazing. The photographer was great with our little one, entertaining him to get the best shots & very patient with him when he was a little fed up & wanted to feed. The... See more

Company replied

Company details

  1. Portrait Studio
  2. Photographer
  3. Photography Service
  4. Photography Studio

Written by the company

Welcome to the world of Mackney Photography! We are a passionate family business, who together with our amazing team, we specialise in capturing the essence of life through our lens. If you're looking to freeze those precious moments in time, then you've come to the right place! Our award-winning portrait studio has been providing smiles to families all over Derby for the past 10 years. From babies to pets, we have photographed them all! Our photography studio in Darley Abbey is the perfect haven for you and your loved ones to feel comfortable and at ease. Over the years we have loved being part of our customers happy memories and capturing these precious times with warmth and a familiar welcome. We would love to take you on a journey to create the most beautiful portraits at Mackney Photography and therefore see why our customers return time after time... Love Wendy and Simon Mackney


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Rated 5 out of 5 stars

Great with our toddler

Great with our toddler, lots of patience and seemed to be very well experienced in working with young children. Loved the day and it was made to feel like a very special experience for our little family. Thank you so much!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fun and Friendly

Great experience and very friendly members of staff. Amazing photographer who had great energy and loved to listen to ideas my son had for photos.
Comfty studio and great presentation of the photos. An amazing experience i would definitely recommend to others.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Baby/family photoshoot

We really didn’t know what to expect considering it was our daughters first photo shoot, but we had an amazing time watching our daughter have her photos with the lovely staff she really did enjoy herself, Thankyou so much to all the staff at mackney x

January 4, 2026
Unprompted review
Rated 3 out of 5 stars

Entered a competition for a baby of…

Entered a competition for a baby of the year which was lovely when I found out I won it was lovely to be asked but then on the day I started to get doubts I thought maybe I would have to pay extra for the prints which I was willing to pay but the prints only come with a package which the cheapest is £500 which for a woman who is on maternity leave is not affordable I have spoken to the lady and she said there work is worth £500 which I completely understandable but I suggested maybe with the competition do a maternity print package for the ladies who enter just to help only a few digital prints of your baby the lady did disagree and I don’t think anything will change but I just wanted to let people know I have said that the £35 booking fee should be paid forward to the next family with a baby as I won’t be getting it refunded which is fine just be aware when entering competitions you will be paying extra a lot extra for any images.

February 7, 2026
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thank you for your review. We’re sorry to hear you left feeling disappointed and would like to clarify a few points for accuracy.

Our prints start from £65, and our collections start from £495, which include six professionally mounted prints. All pricing is shared clearly before the session.

The £35 booking fee is a deposit to secure a session in our diary and is refundable with 72 hours’ notice. Without sufficient notice, it becomes non-refundable, which is standard practice for appointment-based businesses.

Our Baby of the Year sessions are complimentary photoshoots with no obligation to purchase; however, families who value and love our work often choose to do so. We are not a digital-only studio and have always been transparent that our work is finished into prints, framed pieces, or albums.

We understand our work won’t be the right fit for everyone, and we’re proud that our many 5-star reviews reflect the experience most families have with us.

We wish you and your family all the best. Wendy x

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Rated 5 out of 5 stars

Amazing women

Amazing women, would a 100% recommend and return with second baby. They were very patient with our baby girl to get the perfect images. Couldn’t thank them enough!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Will definitely use again

Brilliant company! Everyone from customer services, photographers & visiting team are amazing and beyond helpful. Photographs came out amazing

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

The experience of having photos…

The experience of having photos professionally done was new to both me and my partner
The atmosphere was so informal allowing us a range of settings and a choice of outfits
When we chose the photos to go in the frames it was so hard to select the best and this included a selection of both colour and black and white
Thanks so much for an experience we will have forever

October 16, 2025
Unprompted review
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Rated 4 out of 5 stars

Staff are professional and lovely but “free” photoshoot isn’t free

I saw an Instagram ad inviting people to enter for a chance to win a free pet photoshoot. I entered my details and was contacted almost immediately to say I had won.
The photoshoot itself was a great experience. The photographer, Amy, was absolutely lovely, and everyone in the studio was friendly, helpful, and clearly passionate about what they do. They showed incredible patience with my dog and honestly, more than I had. They made sure she felt calm and comfortable throughout. They managed to capture some genuinely lovely shots, and you can tell they are true professionals who put a lot of care into their work.
I’ve given 4 stars because although the photoshoot is described as “free,” you do have to pay if you want any prints or digital images. Some of the packages are extremely expensive and comparable to a month’s rent or mortgage which felt quite surprising. The free photoshoot includes a mug and two complimentary key rings with your chosen photo, though these also feature the company’s logo and details on the back.
Overall, my experience was positive and I’m glad I went, but knowing what I know now about the pricing, I wouldn’t do it again.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and accommodating

I was given a gift voucher by work colleagues for my Birthday . The team at Mackney Photography were very friendly and accommodating. I left it to the last minute to book my family session and they were brilliant , allowing a small extension to facilitate the shoot . Communications are excellent. The day of the photo shoot was friendly and relaxed , they even brought an extra member of staff to help entertain and focus my autistic grandson. The photo's were excellent, meaning as in my case, it's hard to stick to the one photo included with a gift voucher. Beautiful family memories made .

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Dog shoot

The lady who took photos of my two dogs was amazing very patient and calm around my dogs and the photos was amazing cant wait to get the main prints and have on wall

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Photographer was so welcoming

Photographer was so welcoming, makes you feel at ease behind the camera.
On viewing it was a lovely experience that bought us to tears.
Prices were a shock but we couldn’t go without having the pictures we liked.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

amazing photoshoot


We had an amazing photoshoot done for our litttle, chubby 3 months old boy. I was a bit nervous at first, as it was mine (or should I say my baby boy) first, professional photoshoot done and we didn’t really know what to do, how to pose. Miss Beth was really good with my baby and had everything taken care of! Lovely staff and I would love to come back for more photoshoots! Amazing experience.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Nuno’s photocall

Was not sure what to expect but from the minute we arrived we felt at ease. Our pup had other ideas and would not sit and pose, I was convinced there would not be many to choose from - how wrong we were. The viewing experience was phenomenal, my partner was transfixed and I was very emotional, the pictures far exceeded our expectations, how could we not make a purchase? Yes, they’re not cheap but the quality and the personality captured is priceless. Thank you

August 8, 2025
Unprompted review
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Rated 4 out of 5 stars

Fun experience but expensive

It was a fun experience for me and my kids. The photographer was great with my little one. The photos were lovely, unfortunately purchasing them was pricey. Could not even get digital copies for the ones I bought.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience.

We had a brilliant photoshoot with Amy and Ava. From start to finish it was absolutely amazing, very friendly, welcoming and fun. They were both fantastic with our daughter who is nearly 2 and kept her smiling and entertained for the shoot. The photos are amazing, thank you again! ❤️

March 22, 2025
Unprompted review
Rated 4 out of 5 stars

An amazing photo shoot.

An amazing photo shoot. Both my 10 and 13 year old loved the experience. Beautiful dresses and a talented photographer. However, after 500+ photos taken, when we came for the viewing they reduced it down to about 35 but missed out some of my favourite photo designs that were taken on the day and they were unable to show these. However, the photos we chose were stunning and we would return for a 4th time.

January 25, 2025
Unprompted review

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