Seller was a fraud
I ordered a Sanita Regina toilet from seller, they took the money but refused the order without refund. The seller was a fraud. Luckily Paypal got my money back.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A Macolusa assume-se, desde 1996, como uma referência na comercialização de materiais de construção e decoração. Nos nossos showrooms de Leiria e Pombal, poderá encontrar uma ampla oferta de produtos das mais variadas gamas e marcas, permitindo ir ao encontro às suas necessidades mais específicas.
Área Industrial e Comercial do Vale Sepal, 2415-444, Leiria, Portugal
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a Sanita Regina toilet from seller, they took the money but refused the order without refund. The seller was a fraud. Luckily Paypal got my money back.
Perfect service and communication! Highly recommended

Reply from Macolusa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.