Makes the idealisim,member-owned, non-profit idea behind credit unions, all deception. No better than banks in any shape way or form. Don't fall for it.
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Was lied to multiple times. The lack of knowledge for business credit was unreal to me.. they even had a vehicle loan for 3 yrs which gave no credit through personal or business credit.. if you want a... See more
My experience with Mountain America was amazing! The team was friendly, professional, outgoing, and extremely knowledgeable! I always felt welcome when calling and going in and the team was eager to a... See more
I have called multiple times just trying to get my account number so I can make a payment, and the experience has been extremely frustrating. Each time, I’m placed on hold for long periods... See more
Company details
Written by the company
Mountain America Credit Union is a member‑owned, not‑for‑profit financial cooperative dedicated to guiding people forward on life’s financial journey. Since opening our doors in the 1930s, our purpose has remained the same: to help our members define and achieve their financial dreams by putting their needs first in everything we do. We believe banking should feel supportive, transparent, and personal. As a credit union, we exist to serve our members—not shareholders—which allows us to focus on delivering exceptional member experiences, quality service and technology, and meaningful financial guidance. From everyday checking and savings to loans, mortgages, business services, and digital banking, our products are designed to fit how people really live and work today. Guidance is at the heart of our identity. Whether life’s financial path feels straightforward or full of unexpected turns, our team members are committed to helping members navigate each step with confidence. Through friendly service, modern tools, and ongoing financial education, we aim to make it easy to do business and easier to plan for what’s ahead. Mountain America serves members across the Intermountain West with a strong network of branches, ATMs, and secure online and mobile banking options, ensuring access and convenience no matter where life takes you. We’re also deeply invested in the communities we serve, supporting local organizations, education initiatives, and causes that strengthen the places our members call home. At Mountain America Credit Union, this is your journey—and we’re proud to be here to guide you forward, every step of the way.
Contact info
9800 S. Monroe St., 84070, Sandy, United States
- 1-800-748-4302
- macu.com
1.6
Bad
64 reviews
Hasn’t replied to negative reviews
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I’ve had my account hacked with money stolen from me four times since I opened with them 3 years ago in Utah. Twice within a few months. There is no protection. No fraud service department. No call or text asking I was making purchases in two different states at once. And this last time they called me repeatedly and tried to blame it all on me! I was confronted with suspicion rather than care and concern. It was an awful experience. If you’re moving to Utah, or anywhere else with this credit union, choose a different one.
May 2, 2019
Unprompted review
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