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Rated 5 out of 5 stars

Helped me a few times with repairs and upgrades, always very helpful and good to deal with. Sad to report that as of June '23 they have ceased trading, citing component serialisation and non-rep... See more

Rated 5 out of 5 stars

I have had several Macbooks repaired for very reasonable prices that were rejected as scrap by Apple. They are now functioning high performing and reliable. There is a ‘recycle if economical’ philoso... See more

Rated 5 out of 5 stars

Dilligent and fast service that restored my old iMac 27" mid 2011 to its former glory at a very competitive price. The booking process is very clear, simple and reliable. I got my Mac back within a... See more

Rated 5 out of 5 stars

Super fast battery replacement, sent it off on Monday and had my MacBook Pro back by Wednesday. Great value, now I have new life in my mid 2015 MacBook - before replacement it would last less than 1... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

MacUpgrades.co.uk supply and advise on upgrades for Apple Macintosh computers in the UK and Ireland. Use our site to identify your Mac from its serial number, or follow our guides to doing so via its attributes, to find guaranteed compatible upgrades....


Contact info

4.9

Excellent

TrustScore 5 out of 5

983 reviews

5-star
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Rated 1 out of 5 stars

stop sending me spam email

stop sending me spam email. I will not use you again

December 24, 2022
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Reply from MacUpgrades

The only emails we sent you were in relation to your order (confirmation and tracking) As such I'm assuming that your complaint relates to the Trustpilot review emails you were sent. We have Trustpilot setup to send one review request after 10 days and one reminder 5 days after that. I'm sorry that you thought these two emails from Trustpilot were spam from us and that they upset you so much.

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Rated 5 out of 5 stars

Quick service

Quick service. Really helpful staff and saved me over £400 vs getting Apple to fix my device. Would highly recommend

December 12, 2022
Rated 5 out of 5 stars

Absolutely brilliant service!

Absolutely brilliant service. My Macbook Pro got water damaged, both Michael and Gavin were on hand with friendly, honest advice, and repaired the machine for £300, which is a far cry from the other company I approached who quoted me £1600!! My Mac is now better than before the accident, I'm super pleased, cannot recommend this company enough.

December 19, 2022
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Rated 5 out of 5 stars

Excellent experience

Website easy to navigate and directed me to exactly what was available to upgrade my 2011 iMac. It can be a minefield.
When ordering I was requested to confirm my specifications to that they could validate I was purchasing the correct items with no errors on my behalf.
Very competitively priced.
Items arrived well packaged.

December 6, 2022
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Rated 5 out of 5 stars

I wouldn’t use anyone else.

Friendly, knowledgeable, prompt support and service.
The company are clearly very experienced and gave advice that the ‘layperson’ could use and work with.
I wouldn’t use any other company to help me with my IMac.

November 25, 2022
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Rated 3 out of 5 stars

I ordered a screwdriver and iMac repair…

I ordered a screwdriver and iMac repair sets.

They arrived on time, however the screwdriver was not magnetic and also it was short. I had real trouble to unscrew one of the screws that was squeezed between panels because the screwdriver could not reach. Then I had even more trouble putting the screw back because I could not land it in place without a magnetic screwdriver holding it.

Finally the adhesives came without any instructions and it took guesswork and luck to put the screen of the iMac back.

December 3, 2022
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Reply from MacUpgrades

Sorry to hear you had problems. The iMac page you ordered from has the install video in the middle of the screen in a blue box (https://www.macupgrades.co.uk/store/mac/ME087LL-A#ram) which shows the layout of the tape and where to put them along with the whole install procedure, sorry it wasn't clearer to see. Not all of the internal screws are magnetic so it can be a bit of a pain.

Rated 5 out of 5 stars

Great fast service no problems in…

Great fast service no problems in installing their components, as the videos on there web site are very clear on how to carry out these installations. I would highly recommend macupgrades.co.uk to anyone who wants to upgrade there iMac's

December 7, 2022
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Rated 5 out of 5 stars

Great Service, reliable and helpful.

Great company to work with. Very knowledgable and supportive. When you buy from Macupgrades you know it is going to work and if you are not sure about whether a particular item is right for your machine just ask them. I refurbished a 2010 MacBook Pro for my 9 year old grandson. It runs like a new machine with 16 GB Ram and SSD, drive and trackpad. The new battery lasts at least 7 hrs or longer continuous use. Very pleased with the service and their honest, straightforward approach.

November 24, 2022
Rated 5 out of 5 stars

excellent service

Have had excellent service from these guys in the past and once again they were brilliant. SSD upgrade for my 27 inch iMac now reborn.

November 18, 2022

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