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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Incredibly positive experience

Incredibly positive experience, very fast turnaround, brilliant quote compared to a lot of others. All done and completed, same day order was received and was a nice touch to receive a call thanking me for choosing Macy's Tech. Would highly recommend anyone considering recycling their wares to place Macy's Tech top of their list. Absolutely fantastic service.

June 10, 2025
Rated 5 out of 5 stars

This is now the second time I have used…

This is now the second time I have used Macys Tech and once again, the experience was flawless. I sent in my device and within about three hours of it having been signed for, I had been paid. I was asked to send in a copy of my passport as it was a high value item and as soon as they realised I had used them before, I was thanked for returning. It is not often you find businesses nowadays who can truly be trusted but this is one of them and they are my go-to phone buyer moving forward.

May 23, 2025
Rated 5 out of 5 stars

Amazing company, best I've used

Amazing company, honest, reliable, they answer the phone and keep you updated at every stage. I was paid out the day they received my phone, and even called to ensure I was happy with the service. I will use these guys again. I have sold a lot of devices, and this is hands down the best company I've sold to.

Sell with confidence, they are a good, genuine company.

May 20, 2025
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Rated 5 out of 5 stars

Can’t complain at all I’ve used many…

Can’t complain at all I’ve used many recycling companies in the past but can say this is by far the quickest one, sent my parcel off yesterday afternoon and it has been inspected and paid out already so I’d say the whole process took around 22 hours.

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Phone Recycling - iPhone

Placed order, provided a box to return the phone in which others didn't. Very quick to review the device, I had a small problem with the order and they sorted it out within minutes. Got the value I wanted. Hassle free, amazing service and good price. Would use this firm again, especially as I tried a few other firms and they were not nearly as good.Thanks!

March 7, 2025
Rated 5 out of 5 stars

Incredible company, easy to deal with

Incredible company. They offered a very good price for my iPhone 15 pro max. The day they received my device, I received payment within 30 minutes of accepting the reviewed offer which I was expecting to be honest as my phone did have a small scratch on the screen, they didn’t give me a low blow offer like most companies out there it was still a very fair price. Thank you, I would 100% recommend this company.

February 21, 2025
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Rated 5 out of 5 stars

Fabulous

Fabulous. I have had 2 transactions with this company and couldn't recommend enough. In fact I chose them for the 2nd even though I had a slightky higher offer. They xferred money to me within hours of receiving. Great service & communication.

February 21, 2025

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