MADARA Cosmetics Reviews 6,206

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them effective and beneficial for various skin and hair types. Many appreciate the excellent service, noting the prompt and efficient delivery of their orders. The overall ordering process is frequently described as smooth and satisfactory, leading to a positive customer journey. However, some customers expressed dissatisfaction with specific products, mentioning issues like pilling texture with a tinted serum or a hair product not delivering promised results. A few people also noted a change from glass to plastic packaging, which was a disappointment for those concerned about environmental impact. There were also isolated instances of incorrect orders or unexpected customs charges.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the high quality... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the products,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the speed of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best skincare products that fits my and my daugters skin and age! I'm 40+ and prefer SOS line serum for maximum hydration, Retinol line products, that makes my oily skin matted and CC City crea... See more

Rated 5 out of 5 stars

First order the articles in my package where damaged but the service from madara was great réactif, kind , understanding and very professional . They send me a new one and this time everything we... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with my experience ordering from MADARA Cosmetics. They were extremely prompt, and my package arrived in just 2 days even though it was an international shipment. The products are just... See more

Rated 5 out of 5 stars

Quick delivery of the sunblock 50 stick easy to apply it’s heavy ish and matt but it feels like it stays in the right place around my hair line and forhead and nose. Easy to apply when I’m in sun I... See more

Company replied


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Beauty Supply Store
  5. Cosmetic Products Manufacturer
  6. Health and Beauty Shop

Written by the company

MÁDARA is a B Corp certified corporation that brings together the power of Northern botanicals and cutting-edge science to create ECOCERT/Cosmos certified organic skincare and makeup. Founded in 2006 and nestled along the Baltic Sea, the brand crafts biologically active formulas with dermatologically proven results, harnessing the resilience of Arctic and Northern plants. Sourced from wild meadows, deep lakes and dense forests, each ingredient is selected for its purity and potency, refined to its highest effectiveness. Both the ingredients and final formulations are ECOCERT/Cosmos certified, natural and organic—free from unnecessary additives, always performing at their best. The name MÁDARA comes from a wild Northern herb (Galium Verum) that grows in pure soil, free from pesticides and other chemicals. Chosen as a symbol of the organic Northern ingredients that fuel the brand’s products, it is also a popular women’s name in Latvia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

DON'T BUY!!!…

I was excited to try the keratin hair spray after I saw the reviews...thought it would solve all brushing battles with my girls hair. Unfortunately it made it worse. Found it made my 3 girls hair quite sticky! AWFUL product...Dont waste your money

March 11, 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We're sorry to hear that you're not happy with your order. Since the product didn't meet your expectations, please contact our Customer Service team as soon as possible at support@madaracosmetics.com. As long as you reach out within 30 days of delivery, they will be able to look into a resolution for you.

Best regards,
The MÁDARA Team

Rated 1 out of 5 stars

Product does nothing

Product does nothing. I see no difference at all. Waste of money.

March 9, 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We're sorry to hear that you're not happy with your order. Since the product didn't meet your expectations, please contact our Customer Service team as soon as possible at support@madaracosmetics.com. As long as you reach out within 30 days of delivery, they will be able to look into a resolution for you.

Best regards,
The MÁDARA Team

Rated 5 out of 5 stars

Good product

I bought this for my granddaughter. She has big problems with tangled hair. She informed me it is great and definitely helps with detangling, and I noticed how shiny her hair is.

March 6, 2026
Rated 4 out of 5 stars

Communication via email is very fast…

Communication via email is very fast and productive- there was an issue with order, but help center was very helpful and fast to resolve the problem!
I wish there were more testers to try the products, as testers are often sold out...

March 9, 2026
Rated 5 out of 5 stars

What I love about Mádara

What I love about Mádara is the quality of the products and their continued commitment to innovation. I have been from happy to thrilled with everything I’ve purchased. My only complaint is when they run out of something—because so many people caught on to how good it is! I have mature skin.

March 4, 2026
Rated 3 out of 5 stars

Not as premium as it's promoted

The delivery was fast and smooth, however from the online ads it felt like it's a quality and premium product, while both the hair mist and serum feel a bit sticky and I've had other brands which felt better on the hair and skin.

March 3, 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We're sorry to hear that you're not fully satisfied with your order. Since the product didn't meet your expectations, please contact our Customer Service team at support@madaracosmetics.com as soon as possible. As long as you reach out within 30 days of delivery, they will be able to look into a resolution for you.

Best regards,
The MÁDARA Team

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