MADARA Cosmetics Reviews 6,084

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 833 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them effective and well-suited for various skin types, including sensitive skin. Many appreciate the natural ingredients, pleasant textures, and subtle scents. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders quickly, even for international shipments. Overall, consumers are very satisfied with their purchases and the service provided. However, some people were dissatisfied with specific product performances, noting issues like a tinted serum pilling or a hair spray making hair sticky and ineffective for detangling. A few customers also reported problems with delivery, such as receiving incorrect orders or unexpected customs charges.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, effectiveness, and natural... See more

Quality

Reviewers highlight positive aspects of quality. Many consumers praise the high quality of the products,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, fast delivery,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best skincare products that fits my and my daugters skin and age! I'm 40+ and prefer SOS line serum for maximum hydration, Retinol line products, that makes my oily skin matted and CC City crea... See more

Rated 5 out of 5 stars

I’m very happy with my experience ordering from MADARA Cosmetics. They were extremely prompt, and my package arrived in just 2 days even though it was an international shipment. The products are just... See more

Rated 5 out of 5 stars

Super quick delivery! I only started to using MADARA products recently and I can see they really works. My order was: Bronzer Lashes serum Mascara Glowing toner Concealer CC go stick... See more

Rated 5 out of 5 stars

This product works very well on my dyed and extremely dry hair, which has been damaged from frequent heat styling. It also makes the natural hair of my two young daughters very shiny and smooth... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Beauty Supply Store
  5. Cosmetic Products Manufacturer
  6. Health and Beauty Shop

Written by the company

MÁDARA is a B Corp certified corporation that brings together the power of Northern botanicals and cutting-edge science to create ECOCERT/Cosmos certified organic skincare and makeup. Founded in 2006 and nestled along the Baltic Sea, the brand crafts biologically active formulas with dermatologically proven results, harnessing the resilience of Arctic and Northern plants. Sourced from wild meadows, deep lakes and dense forests, each ingredient is selected for its purity and potency, refined to its highest effectiveness. Both the ingredients and final formulations are ECOCERT/Cosmos certified, natural and organic—free from unnecessary additives, always performing at their best. The name MÁDARA comes from a wild Northern herb (Galium Verum) that grows in pure soil, free from pesticides and other chemicals. Chosen as a symbol of the organic Northern ingredients that fuel the brand’s products, it is also a popular women’s name in Latvia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We are sorry to hear that your order took longer time to arrive than expected. However, it appears that the parcel has now been delivered successfully.

We truly hope you enjoy your purchase!

Best regards,
The MÁDARA Team

Rated 5 out of 5 stars

I got a wrong order at first hand

I got a wrong order at first hand. When I notified Madara customer service, they were quick to respond. They apologized, resent the right order asap and let me keep the products I received first (the wrong ones).

March 24, 2026
Rated 5 out of 5 stars

I love Madara for ever

I love Madara for ever. After 17 years of searching for a skin care that works for my skin I finally found Madara. You guys saved my skin. I will always appreciate this brand! Keep up the good work ♥️

March 30, 2026
Rated 5 out of 5 stars

I love Madara

I love your products! They feel good while applying, they smell amazing and skin and hair feel great, I have found best ones for me but I also love that I get small amounts gifted for trying out and testing- there have been some nice discoveries 💚
I love the idea of plant based cosmetics and I love your way of producing - sustainable and nature friendly way. 💚
And service is always great - quick a smooth deliveries.
Thank you 🤗
And all the very best wishes for the new discoveries and growth 🤍

March 24, 2026
Rated 1 out of 5 stars

The product is a scam

The product is a scam. Do not buy it. Save your money. (referring to Silk).

Update review 17/04

The product is still bad I find, but at least if it doesn’t work they will give you a refund, so I appreciate the understanding. Thank you

March 27, 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We are very sorry to hear that you are unhappy with your purchase.

To resolve this, we suggest contacting our customer support team within 30 days of delivery at support@madaracosmetics.com. Our team is here to help and will work with you to find a solution.

Best regards,
The MÁDARA Team

Rated 1 out of 5 stars

Dont purchase Keratin spray

Keratin spray does not detangle or add shine. It made my hair even sticky. No results at all. It makes my hair very dry.

March 27, 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We are very sorry to hear that you are unhappy with your purchase.

To resolve this, we suggest contacting our customer support team within 30 days of delivery at support@madaracosmetics.com. Our team is here to help and will work with you to find a solution.

Best regards,
The MÁDARA Team

Rated 1 out of 5 stars

The toning cream i ordered was supposed…

The toning cream i ordered was supposed to be glowing, hydrating, instead my skin is even more dry and after applying within 1h the texture starts to cake up.

March 23, 2026
MADARA Cosmetics logo

Reply from MADARA Cosmetics

We are very sorry to hear that you are unhappy with your purchase.

To resolve this, we suggest contacting our customer support team within 30 days of delivery at support@madaracosmetics.com. Our team is here to help and will work with you to find a solution.

Best regards,
The MÁDARA Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look