Made By Jessica Reviews 18

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.7

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is yet another review of this…

This is yet another review of this company . They have been in touch to offer me vouchers and discounts ! As if I would entertain the idea of actually taking g them up on their blatant attempts you to keep me from making more reviews.
According to their emails , their system is down so no refunds as being processed, but amazingly vouchers and discounts are still accessible.
This is a company with completely no regards for customer satisfaction and I urge anyone on the cusp of placing an order to seriously reconsider .
This company is an absolute nightmare and I wish I had never ever encountered them .
Do not be fooled by the picture of Jessica . Who is she and does she know her photo is used by this company ?

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM company.

SCAM company.
I have emailed twice. It’s very misleading as the site is linked to Debenhams which gives it authenticity.
They do not reply to emails and I have lost hope of a refund.
If I had known it was a Chinese company I would NOT have ordered.
Find a job and STOP scamming hard working people

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE

DO NOT ORDER FROM THIS WEBSITE. I paid £50 for a dress from this website and what actually came was a sack of shit, completely the wrong colour and not as displayed on their pictures, the quality was awful it looked like a fancy dress costume. On the website it claims you can return items up to 30 days after purchase by emailing them for a returns label. I then had a 3 day battle with them emailing forward and back because they refused to give me a returns label and wanted to give me 15% off a new order instead. I would NEVER buy from this website again so I had to get my bank involved to get a refund….

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and service from Chinese (not UK) company

Company ‘appears’ to be UK based but is in fact run from China. Bought a dress which took weeks to arrive. When it did it was not the garment photographed ie., there were no pockets and it was ALine not Boho style. The quality was appalling, cheaply made and nothing like the dress I contracted to buy. After many emails where I turned down % reductions on my next order (as if I’d buy from them again!) I managed to obtain a returns form. They want a copy of the tracked mail receipt IN the package with the form and dress, how does that work? If you have similar difficulties with this company the contact is Wang Maoqin, 1177 Jianlan Road, Meixu Street, Yinzhou District, Ningo 315100, Zhejiang, China The phone they’ve given is 15314571683. I’d give zero stars if I could. A very stressful experience.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

My garments have not arrived

My garments have not arrived. Money was taken from my account and I received an email saying the goods were on their way. I then received a conflicting email saying that I had not completed my order. I have tried contacting the company and had no reply. There appears to be no way of requesting a refund.
The ad for the shop is misleading, I don't believe that it is in London as I can find nothing to back this up on line.
Do not buy from here

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER BUY FROM THIS COMPANY

NEVER BUY FROM THIS COMPANY - I HAVE ASKED FOR A REFUND - NOT AN OPTION UNLESS YOU WANT A CREDIT VOUCHER (IF THE ITEM IS RETURNED IN 30DAYS) I NOW HAVE A SUBSTANDARD
ITEM WITH NO REFUND OPTION UNLESS I TAKE A CREDIT VOUCHER - DISGUSTING

April 11, 2026
Unprompted review
Rated 2 out of 5 stars

Don’t buy from here

Don’t buy from here. The website talks about how it’s “UK based” and it’s “fast delivery” it’s a massive lie to get your money! I ordered a dress a week ago and I’m still waiting on any details on its whereabouts. I had my doubts about the website just from looking at the picture of a lady that appears to be pregnant Jessica getting ready for the arrival of her baby. So I came here on Trustpilot and saw all the great and wonderful reviews so I trusted it. I only have regrets.

April 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look