Madebyjessica Reviews 

sorry Jessica but having previously left you a good review, i can’t avoid sharing my very poor experience with my purchase (which still hasn’t arrived). not sure if the courier is the problem or it is your operation but either way ive not been updated other than by automated messages in response to my queries- most of them haven’t answered my questions and have been inappropriate. if you can nail the blips like this it would be helpful.

Cheap tatt. Made by Jessica is a Hong Kong based company pretending to be London based. The web site is all a lie. The items "did" turn up after 2 weeks but are nothing like the photos. The sizes are totally off, and the quality of the material is shocking. I have cleaning clothes made of better material. There website should be shut down and they should put their energy and time into creating something worth selling. Avoid Avoid Avoid or if your totally stupid and wish to take a chance with these cowboys please please read the small print.

Kept informed of delivery,all updates very prompt love the easy ordering system and great value

Appalling! Total Scammers!
How I wish I had read the reviews of this 'company' before purchasing from them. I ordered a very lovely looking linen dress on the 20th June, expecting it to arrive promptly, due to the impression that the 'company' is in London. This was for an event on 29th June. Lots of emails telling me my order was on it's way. But it did not arrive in time and I finally received it on 8th July. The 'dress' is nothing like the description or photo on the website, having been poorly made and of some rubbish nylon type material. It did not fit either. I have been trying since then to return the item, having sent photo's and other information they required. I just can't get anywhere with them, as they just go around in circles offering different percentages off things I would never want. I feel, like many others that they have conned me and I am very disappointed. I will be taking it further to my bank and trading standards.

Smart comfortable dresses. I ordered a larger size as I wasn't sure if the dresses would fit. The bigger size fits perfectly. Delivery takes a little longer, but there are regular emails once the order is placed. I haven't tried to return anything.

Great experience so far, item has been dispatched on the same day of purchase. Looking forward to receiving my item.

Quality is good very pleased

The dress didn’t look like the same material as the photo. The photo looked like a cheesecloth type material patchwork. The reality was a thin silky like material with a block print pattern. Took ages to arrive. Ordered to take it in holiday. But will be ok around the house I guess.

Tried this company first time seeing advertised. My first order , so kept waiting when it will arrive my dress?? No sign of arriving even one week, tracking site kept showing still transit . So I started worrying whether I am scammed ?? I sent complain message . So quickly they responded with big sincere apology. Now I feel I can trust this company and looking forward receding my dress pretty soon.

First and last time client.
Delivery was exceptionally slow.
Sizing is terrible.
Customer service regarding my return has gone silent.
Never ever have I been asked to provide photos to prove that something is ill fitting before a return would be accepted.
I will not use again due to this exceptionally poor experience and would like others to be ware before they too fall foul of poor sizing and poor customer service.
I am still waiting for my return instructions to be provided btw.

This company is not what they say they are , pretending to be a boutique owned by a pregnant lady who is not continuing with the shop because of this . The garment is cheap and shoddy and sent from China

I ordered dresses from this company and the experience has been extremely disappointing. My items arrived three weeks late, and despite contacting them multiple times, I received no replies to any of my emails. They refused to let me return the goods and instead kept sending discount codes, which felt like a tactic to avoid dealing with the issue. The dresses themselves were very poor quality, nothing like what was advertised. I have requested a refund, but they are refusing to process it. Based on my experience, I believe this company is not operating honestly and I would strongly advise others to avoid ordering from them. The number on the website to contact is no longer in service. Avoid this company at all cost

The fabric was of poor quality making the dresses ordered not hanging right. Asked for refund as the website very easy to return and get refund. Getting a refund is impossible. The address for a return was given as: 5419 Hollywood Blvd, Suite 160, Los Angeles, California 90027.
When I looked up this address through Google and United States postal service it belongs to another company, 'GIVEBACKBOX'. I tried calling the number associated with the address, found via Google - person who answered phone said address was correct for their company and no they did not sign for items delivered for other companies. AS other reviews have said "MADE BY JESSICA" is a scam

Order arrived quickly and parcelled well. Dress fitted perfectly and was as shown on the website.

The product was as it was printed. Lovely material n ideal patter for me. I have ordered 3 dresses

DO NOT TRUST THIS COMPANY. Their products are inferior at best and barely resemble the advertised picture. They will make you jump through hoops if you ask to return it. Save yourself the bother and just don't touch them.

Very good attentive service keeping me informed when my dress was going to arrive. Dress very good fit and comfortle.

Terrible company who falsely advertise products on the website then do everything possible to avoid giving refunds. As other people have said, they initially offer 10% refund which increases to 30% over a series of emails, then want you to pay the postage to return to the U.S, despite the website claiming free returns.
The 2 dresses I ordered were made from cheap polyester and the colours very different to what's on their website. I managed to get my money back for 1 of the dresses after telling them I was going to reclaim the money from my bank, but they're now ignoring my emails for the 2nd return request. Currently submitting a reclaim via my bank and suggest others do the same as there's no doubt they're a scam company.

Good shopping site, good photos, arrived promptly

I would not recommend purchasing anything from this website, the photographs and descriptions of the garments are clearly not a true reflection of the items that you receive. It is abundantly clear that the fabric is made from a copied print and is a blurred image, the fabric is a horrible nylon material and has obviously been mass produced with a size label stitched in. When you purchase an item you receive numerous emails confirming your order being processed, then it stops and after two weeks you receive your poorly packaged piece of rubbish. You asked for a review and unfortunately this is what I have experienced. You need to remove your pictures showing a London boutique and show everyone exactly where your stock comes from.