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Rated 1 out of 5 stars

If i could i would give minus stars. I never received an order, they don’t respond emails. Definitely a scam, avoid!

Rated 1 out of 5 stars

Terrible I ordered and they were shipped to the wrong address, I had corrected the address and once i submitted the order it changed the address, I immediately contacts support and no response, before... See more

Company replied

Rated 1 out of 5 stars

I have made a very expensive order - 100 euros - you sent me a DHL tracking number that is not working. I have sent you many emails and you still don't respond. And in your site when i press "contact... See more

Company replied

Rated 5 out of 5 stars

I’ve been looking for quality men’s surf anklets and necklaces for a while. Seen plenty of online sites but they’ve all had limited selections or the quality was poor or suspicious. I found NAMI.... See more

Company replied

Company details

  1. Costume Jewelry Shop

Written by the company

Made by Nami is an online shop where you can find surfer jewelry, festival accessoires, bracelets, anklets and much more jewelry in boho, ethno and hippie flair to let you experience the breeze of the ocean at any time. All our products are 100% handmade and ecologically and socially sustainable. Our origin lies in Bali, Indonesia and it is important to us, that our materials are locally sourced and our packaging is 100% compostable and environmentally friendly. We are proud that we are able to continuously create new jobs and that 10% of our proceeds go to social projects in Bali.


Contact info

1.8

Poor

TrustScore 2 out of 5

81 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing experience

Amazing experience! Food, service and place was fantastic! Would highly recommend!! Best food and service I’ve ever had. Have to give credit of our amazing waiter Kocpen! Thank you, will definitely be coming back when I can!

February 4, 2023
Unprompted review
Made by Nami logo

Reply from Made by Nami

thank you :)

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Rated 5 out of 5 stars

Love it.

Timeliness of receiving my order. Love my order. Just what I was looking for. I had a minor issue but it was resolved quickly.

December 3, 2022
Made by Nami logo

Reply from Made by Nami

Thank you for your feedback. 😊

Rated 5 out of 5 stars

Good quality product

Good quality product, it was mis-shipped and it took a while to arrive, but thats just the USPS fault. Overall, I would buy again.

December 13, 2022
Made by Nami logo

Reply from Made by Nami

Thank you for your feedback on your shopping experience with us. 😊

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Rated 5 out of 5 stars

Excellent Customer Service

My order was sent out quickly but unfortunately there was an issue during the shipping process (not Made by Nami's fault). After I reached out to them, they immediately reshipped the items which arrived exactly as I originally ordered. Very happy with the bracelets I received, and I would order from them again. Excellent customer service!

December 9, 2022
Made by Nami logo

Reply from Made by Nami

Thank you very much for your feedback. 😍

Rated 3 out of 5 stars

Nami product

I love the product and what it represents but was disappointed in shipping time and international charge. If NAMI would have indicated the cost did not include the international border cost it would not have changed my decision to order but it would have saved me the time in contacting my bank to ask what the charge was for.

November 17, 2022
Rated 5 out of 5 stars

Bracelets

Colors are vivid in the multi colored bracelets. The material looks and feels strong. Only issue is I have very small wrists so the adjustable cords are very long when I cinch up the bracelets around my wrist.

November 12, 2022
Made by Nami logo

Reply from Made by Nami

Thank you very much for your feedback 😊

Rated 5 out of 5 stars

LOVE LOVE LOVE THEM

LOVE LOVE LOVE THEM! Well made, nicely packaged, beautiful colors. I’m going to order more! Fast deliver as well. Thank you!

November 4, 2022
Made by Nami logo

Reply from Made by Nami

Thank you very much! 😍 Looking forward to welcome you back to our shop.

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Rated 1 out of 5 stars

Very disappointing

Very disappointing these are so much smaller than they seen. Only half of the bracelet is the colored braided part - the rest is just black cord to tighten. Made for XXSmall wrists.

September 20, 2022
Made by Nami logo

Reply from Made by Nami

We are really sorry that you are disappointed. Please get in contact with us. hey@madebynami.com

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Rated 5 out of 5 stars

Quality Men’s Surf Necklace and Anklets

I’ve been looking for quality men’s surf anklets and necklaces for a while. Seen plenty of online sites but they’ve all had limited selections or the quality was poor or suspicious.
I found NAMI. The website had a great selection so I decided to order a stainless necklace and an anklet. Received the products, really nicely packaged and very good quality. These will hold up well in the surf. And look great too.
Wholly recommend this company.

September 17, 2022
Made by Nami logo

Reply from Made by Nami

Thank you very much for taking the time to write a review. We are really happy that you like the jewelry. 😍😊

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Rated 1 out of 5 stars

Terrible I ordered and they were…

Terrible I ordered and they were shipped to the wrong address, I had corrected the address and once i submitted the order it changed the address, I immediately contacts support and no response, before it shipped and still no response, once it shipped to the wrong address they asked if it can be forwarded. I'm so disappointed. Didn't get my product.

June 28, 2022
Made by Nami logo

Reply from Made by Nami

Hey, we are sorry that you're not happy but you contacted our customer support out of our operating hours (Saturday). Your order was already dispatched when we were able to read your request to change your wrongly submitted address (Monday). We've changed the address and re-send the order as soon as we had all the information we needed (Tuesday). Since we are operating from Germany there's also a time difference we have to consider here.
If there's anything we can help you with, do not hesitate contacting us.

Rated 1 out of 5 stars

Sizing is very small

Sizing is very small. No response to my email inquiry.

June 25, 2022
Made by Nami logo

Reply from Made by Nami

Hey, the bracelet your ordered has a sklipknot and fits almost everyone. It can be opened to a circumference of 11.8". Your Email was answered within 18 hours. We still haven't heard from you back. If there's anything we can help you with, do not hesitate contacting our customer support.

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