Mad Electronics Australia Reviews 31

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Well done I ordered the sat box and it was so easy to get sorted postage and delivery awesome great to deal with

Rated 1 out of 5 stars

$400 product, $136 for opening box, refund $264 - poor form guys. Bought wifi extender from Big W who use these guys as their market place. I didn't realise this when purchasing. The item was $400, th... See more

Rated 5 out of 5 stars

Simply the best experience of buying on line I have been involved with. All credit should go to a Mad E. staff member - Ronnie. Ordered a product Thursday AM was delivered the following AM ( Frida... See more

Rated 5 out of 5 stars

Great service and fast delivery for the little disc cleaner and accessories. Product arrived perfectly packed. Responsive to questions ahead of the purchase. Top notch.

Company details

  1. Electronics Store

Written by the company

Established in 2002, MAD Electronics has grown into a trusted and leading supplier of electronics products, serving customers across Australia and beyond for over two decades. From our early beginnings, we built our reputation by offering a broad and reliable range of electronics, including MP3 and MP4 players, electronic kits, enclosures, plugs and sockets, semiconductors, wire and cable, batteries and chargers, power supplies, alarms, telephone accessories, test equipment, tools, speakers, car audio, surveillance systems, computer accessories, TV antennas, lighting solutions, and electronic publications. Alongside our product range, we developed strong expertise in satellite equipment and installation, antenna installations, free-to-air satellite channels, digital television, computer service and repair, and surveillance solutions—areas in which we remain highly regarded today. In 2012, the founders took the next step in the company’s journey by establishing MAD Electronics Australia Pty Ltd, positioning the business for long-term growth while maintaining a strong commitment to quality products, technical expertise, and customer service. Today, MAD Electronics Australia has significantly expanded its operations. We now sell across multiple major marketplaces, including Amazon, eBay, Woolworths Marketplace, Bunnings, BIG W, Kogan, and other online platforms. With over 20,000 products live and a rapidly growing catalogue, we support both retail and trade customers with an extensive and continuously expanding range of electronics and accessories. Our products are carefully sourced and supplied locally within Australia. As a proudly Australian-owned and locally operated business, we work closely with trusted Australian distributors to ensure reliable supply, fast delivery, and full local support. This local sourcing approach allows us to maintain high standards of quality, compliance, and customer service while supporting Australian supply chains. At MAD Electronics Australia, we are dedicated to delivering an exceptional shopping experience. Backed by the deep product knowledge of our experienced team, we ensure our customers receive not only quality products but also genuine, knowledgeable support they can rely on. Our vision is to continue growing as a leading electronics supplier locally and globally, delivering high-quality products, expert advice, and outstanding customer experiences. As we expand across marketplaces and channels, we remain committed to innovation, continuous improvement, and building long-term relationships based on trust, reliability, and performance.


Contact info

4.2

Great

TrustScore 4 out of 5

31 reviews

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Rated 1 out of 5 stars

136 dollars to open a box - poor form

$400 product, $136 for opening box, refund $264 - poor form guys. Bought wifi extender from Big W who use these guys as their market place. I didn't realise this when purchasing. The item was $400, thought I was purchasing a good product. Return was difficult had to actively seek address. Got an installer out to install, realised we needed another part router or something which was another couple hundred bucks. Decided we didn't have the full function of this product. Returned and got charged $136 because we opened the box. We had to open the box to realise it wasn't compatible with my home. Told on several occasions the reason was for restocking. But 136 for opening a box and 20 for postage. Don't bother with these guys go to Officeworks or someone that will look after people and not charge 136 for opening a box.

June 4, 2025
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Rated 1 out of 5 stars
Mad Electronics Australia logo

Reply from Mad Electronics Australia

Hello,

The UH5000PNP kit is no longer available. However, we have sent you the UH5000+ANT kit, along with the small magnetic aerial that was included in the UH5000PNP kit. This includes all the necessary components, as well as an additional antenna.

You should be happy with it. Not sure why you are upset?

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Rated 5 out of 5 stars

Great Service - Fast Delivery

Great service and fast delivery for the little disc cleaner and accessories. Product arrived perfectly packed. Responsive to questions ahead of the purchase. Top notch.

April 8, 2025
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Rated 3 out of 5 stars

Hills NM-200

The manual is very basic and can be hard to follow.
There was no information on a web site to download firmware in the item, it was dated 2015, so I believe it may be out of date.

January 9, 2025

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