Made Trade 

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Rated 3 out of 5 stars

While I like the product ordered (reusable bamboo dinnerware), one of my pasta bowls arrived shattered. I followed website and email instructions and submitted pictures and a request to address. Nearl... See more

Rated 1 out of 5 stars

CAYLEY PATER AND ANDY IVES ARE SCAMMERS! The platform has been shut down, and unfortunately, none of the brands involved have received any payouts. Multiple brands, including ours, have reached out fo... See more

Rated 5 out of 5 stars

I had a family member who know's I'm a supporter of Ethical businesses introduce me to Made Trade. As someone who values not only well-made pieces but also great customer service, I have to say that... See more

Rated 5 out of 5 stars

I was looking for sustainably made pants and landed on this site. There were so many options and other products! All are carefully vetted for ethical standards so I can shop with my values. The site i... See more

Company details

  1. Home Goods Store

Written by the company

Made Trade is an expertly curated marketplace for beautifully designed, ethical and sustainable goods.


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All reviews

(38)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Lack of follow up when there's an issue

While I like the product ordered (reusable bamboo dinnerware), one of my pasta bowls arrived shattered. I followed website and email instructions and submitted pictures and a request to address. Nearly two weeks have passed and I've yet to hear back which is disappointing.

January 31, 2025
Rated 1 out of 5 stars

Not professional and bad customer service.

The product I received was packaged very unprofessionally and squished into a box two sizes smaller than the item. When returning it I mentioned this about three times to customer service and they totally ignored it. I also was charged not just the shipping for the return but an additional random fee as well and when I asked about that they ghosted me. Won't be ordering from them ever again.

January 22, 2025
Rated 1 out of 5 stars

CAYLEY PATER AND ANDY IVES ARE…

CAYLEY PATER AND ANDY IVES ARE SCAMMERS! The platform has been shut down, and unfortunately, none of the brands involved have received any payouts. Multiple brands, including ours, have reached out for clarification, but no one has received any responses or payments. This has been a very frustrating and troubling situation, and it feels like the trust we placed in the company has been violated. BE AWARE!

February 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Best slippers ever!

They are my grandchildren’s favorite slippers and they’ve outgrown their last pair. They are so comfortable and they wear so well. Best slippers ever!

September 20, 2024
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Rated 1 out of 5 stars

Would give a 0 star if I could

Would give a 0 star if I could. They have sent me the wrong size belt twice! It takes me 30 minutes out of my work day to return a package. Do not recommend if you want the right item.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great place for high quality, ethically made products.

I have made several purchases through Made Trade, I like that all the products they offer are healthy and ethically produced. If it's in made trade it's a good product. Some times they take long to arrive but most of the times it is because they are made to order and/or from a different country. Also, the quality if every product I have gotten is so high that it is not that big of a deal in my opinion.

April 17, 2024
Rated 5 out of 5 stars

Pillows are great

Pillows are great. Soft fabric. Beautiful colors. Excellent quality. Perfect. And I feel better about not purchasing something from a chain and am more hopeful my money is supporting the right people.

April 17, 2024

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