I ordered the Wonderland dress and the Mickey Mouse socks as per your advert. Unfortunately the socks really do not glow in the dark. I’ve looked for an activate button thinking I must have missed... See more
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Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.
2/2a Burrows Road, St Peters NSW, 2044, Sydney, Australia
Replied to 93% of negative reviews
Typically replies within 1 month
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My daughter has been wearing MADMIA socks since getting her first pair as a gift in early 2023 and she still absolutely loves them! The designs and colours are so cheerful & eyecatching and they wash and last so well. She gets compliments on them wherever we go and she often asks to get them for her friends as birthday gifts now too.
This year we have also tried MADMIA dresses, shoes & a bag, all of which have been of the same high standard of product - comfy, colourful & happy.
I’ve already got another MADMIA bag hidden away as a Xmas gift for my daughter, which I know she will love adding to her collection.
All kids who have been lucky enough to wear Madmia go crazy for it. My grandchildren love it and their friends always want to know where to buy the products. Madmia continues to produce new quality designs.
I ordered three sets of socks and some bags through Madmia's online website. They arrived on time and beautifully presented. The products are exactly as advertised in the photos on the website. Recommend madmia to get the best gifts for this Christmas.
I recently purchased my niece some Frozen themed socks and shoes for her birthday, she and all the children absolutely loved it. Will be buying again!
I purchased dresses and socks for my granddaughters and some dinosaur socks for my grandson. The quality was superb I’m so happy, the girls look so amazing in their dresses and socks I’m absolutely thrilled! I will definitely be purchasing more for Christmas!
I have purchased a bunch of these socks and also the dresses. They are all so well made and so beautiful. They bring a smile to my daughters face every time she wears them! We often get stopped and complimented about how beautiful she looks. Long time fan!
I ordered the Wonderland dress and the Mickey Mouse socks as per your advert. Unfortunately the socks really do not glow in the dark. I’ve looked for an activate button thinking I must have missed something but alas it’s nowhere to be seen. My great niece is sorely disappointed as this was her Halloween outfit. What say you Madmia?

Reply from Madmia
Their expensive wonderland dresses are not worth the money, what you see on their ads IS NOT what you get! It’s the same quality as if you buy off Aliexpress, very disappointing, dress’s frails were not as fluffy, not as big as shown in ads. I think they double their dress skirt to make an ad. Low quality.

Reply from Madmia
Bought a pair of the the black fairy shoes for my daughter
She wore them to see bad guys movie in the cinema and came back
From inside they are very bad quality and i dont even know if they were used or the quality is even that bad! The inside leather got worn out as if we wore it for a year! Never happened to me with any type of shoes with my kids in the past 8 years of me buying for them shoes.

Reply from Madmia
I ordered 4 pair of socks and they never arrived, tracking says they were delivered but they weren’t. I contacted CS the day it said delivered, received an email three days later, asking for confirmation of address which I answered, and still no response back, it’s been over a week. I spoke to someone through FB messenger and they said someone would get back to me and still nothing. 8/5 I sent another message to FB and email mentioning they have my money yet I have no socks, I am filing a claim with my payment method but this is RIDICULOUS!

Reply from Madmia
Would love to rate the product but I am still waiting for it to be delivered. It was scheduled for delivery on August 4th. Just hoping I get it my Christmas at this point, since it hasn’t got here prior to school start.

Reply from Madmia
I’ve contacted MADMIA EU repeatedly i need to return & as no return labels were sent in my order ive no way of returning it does say on the website you’ve 3 weeks & also returning is free but it’s not as easy as they state .update yesterday I received an email & a returns label & UPS came &collected the return parcel I will update how long it takes for a refund

Reply from Madmia
The customer service team handle all our concerns regarding with the socks. We're so amazed by the creativeness of the socks we've got!
Amazing customer service! Super fast delivery - upgraded to express.
Fantastic products!
….and awesome customer service. Very quick and kind to expedite my shipping too! Love their stuff!!!!
I absolutely love MADMIA socks! I’ve purchased from them nearly four times now, and each experience has been amazing. The socks are not only super fun and creative, but also great quality — they hold up wash after wash. Their customer service is fantastic too — always responsive and helpful. Highly recommend if you’re looking for something unique, colorful, and well-made!
I ordered a dress and they sent me an e-mail to write a review. The fabric of the dress was falling apart so I gave a negative review. Next time I visited the site, the review was deleted. I can only guess how many negative reviews have been deleted. Totally unprofessional imo.
I orderd socks and a dress. I did not know that they were being shipped from their warehouse in Australia. Ordered on March 25th. It is now April 8th. The order says it has been stopped in customs on April 3rd. I emailed the company and no response. I called the company and the rep said it usually takes a couple days to clear. It has been more than a couple of days. I will give it one more week and then I am calling my credit card company. I will not be ordering from them again.
Placed an order March 13th and it arrived March 21st . My 3 year old loves everything we bought a dress, socks and the clear shoes which were so cool so she can see her socks.
Ordered a pair of socks on 3/3 and they shipped the next day but it’s 3/20 and I still haven’t received them. Contacted the company and was told to wait a week and call back so I did then the representative created a missing package inquiry and then my package supposedly showed up in Puerto Rico a week ago. However, I still haven’t received them and now they’re not answering my calls or emails!! Poor customer service!!! BEWARE!!!
*******Update: I finally received my order on 3/21 a few days after my review, so I changed my review from a one star to a four star. I also got a phone call saying that their phone system was down the day I was calling? Despite it being a shipping error I just needed to vent. Anyhow, they ended up refunding my shipping cost and I must say……THESE SOCKS ARE EVEN MORE BEAUTIFUL IN PERSON THAN IN THE PICTURE!!!
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