Maeven London Reviews 

6
TrustScore 3.5 out of 5

3.7

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Company details

Written by the company

Maeven London is a UK-based online fashion boutique founded by Maeven Whitmore, offering a carefully curated selection of elegant and timeless clothing for women. From effortless maxi dresses to refined co-ord sets and comfortable everyday styles, every piece is chosen with quality, fit and femininity in mind. We are an online-only store, meaning you can shop our full collection from the comfort of your home, with free UK delivery on every order. At Maeven London, we believe that great style should feel as good as it looks


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3.7

Average

TrustScore 3.5 out of 5

6 reviews

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3.7

All reviews

(6)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

The customer support is excellent

The customer support is excellent. They responded very quickly and were very polite. I came across something that I bought for my friend as a suprise, and she was really happy with it. They even asked me were I got it from! The packing was good, the item arrived undamaged and secure inside the shipping bag. But there is ofcourse room for improvement with the packaging.

July 20, 2026
Rated 4 out of 5 stars

Sandals were better then I expected

I was going on a holiday and was looking for some sandals. After ordering them from Maeven London I was a bit concerned about the delivery time, but after sending a email they responded quickly and helped me with my concerns. Although the delivery time was a bit longer then I expected, the sandals came in nice packaging and the quality and comfort are better than I expected. I have worn the sandals for the majority of my holiday

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bought something for a friend

The sale on the website has some nice items, although I was skeptical, I tried and ordered some heels and a dress. Wasn't sure what to expect. After my order arrived I was really surprised! I had a wedding coming up and decided to wear it, and the compliments I got were really great! The quality of the products is also great, I will definitely shop more often in the future.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 2 dresses

I came across their occasion edit collection and ordered 2 dresses. After waiting a few days on the delivery I was really surprised with the quality. The dresses really gave me the elegant look I was looking for, although one of the dresses was a bit too small, I could exchange it very easily for a larger size. The support team really helped me think through the best solution.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

I usually don't buy online

I bought a summer dress from the site, I usually don't buy online but I was looking for holiday dresses. I'm really happy with the dress, the fabric is breathable for hot summer days. I was concerned about the delivery of the package, but after getting in contact with the support team I was helped very quickly.

July 16, 2026
Rated 1 out of 5 stars

Worst product, worst return policy

This is not only the worst product of clothing I have ever received, but in the worst state that I have ever received something. Screwed up in a creased ball in a small plastic bag, it smelt stale like it's come from a dirty place. The material is strange like slightly greasy cotton, the colour is not the bright yellow they show on instagram but a dull dirty yellow.
The stitching is the poorest quality - it is obviously made in a sweat shop somewhere in China. DON"T BUY ANYTHING FROM THIS PLACE! I have had many emails contact with them to try and return it. They refuse to let you return it and offered a 10% discount off next purchase!! I have the email!! I have to say no so many times, they kept putting the discount up 20%,30%, then finally offered a 30% refund if I just kept the item- NO! I wanted a return label - this obviously does not exist as a service - they then told me I am responsible for sending this back all the way to some place in China- which of course is impossible die to the rules and regulations so they know I can't do that. It's a cheap item - but I could have got a good quality Zara item for the £44 I paid. I was taken in by the AI pictures on their instagram account.

July 3, 2026
Unprompted review

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