Magasin.se Reviews 

4,756
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

My only complaint is the way things were shipped. I ordered a makeup compact (has glass mirror), face powder refill and a body roller (liquid) and it was all shipped in a poly mailer envelope with no... See more

Rated 1 out of 5 stars

I want to express my disappointed about Magasin specially about costumer service. They have stressed me so much about the return. They are unexpected, aggressive when I called, the pull the phone down... See more

Company replied

Rated 5 out of 5 stars

Magasin.se has an awesome selection of rare items that are hard to find elsewhere. The delivery was really fast, and when I bought the wrong item, their customer service made the exchange easy and s... See more

Company replied

Rated 5 out of 5 stars

Uncomplicated site/service and very fast delivery - also handled the return very smoothly as the shirt I purchased happened to be too big. Will definitely use again. Only wished they had a bit more ex... See more

Company details

  1. Department Store

About Magasin.se

Written by the company

Magasin du Nord är Danmarks äldsta varuhus som med sina sju varuhus inspirerar, skämmer bort och ger upplevelser till de många besökande varje dag.

Magasin.se är Magasin du Nords svenska webshop som erbjuder samma stora urval av varumärken inom mode, skönhet och hem & inredning, inklusive både danska och internationella märken.

Contact info

3.4

Average

TrustScore 3.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(4,756)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

No one is charging return fee specially…

No one is charging return fee specially for members these days! I was charged 39 SEK for returning an item

November 15, 2022
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Reply from Magasin.se

Hi Ehsan,

Thank you for your feedback.

We at magasin, are always looking to improve our customer experience and will make sure that your feedback will reach the correct Department.

Have a nice day.

Rated 1 out of 5 stars

My order was shipped without proper…

My order was shipped without proper quality of packing material. The packing “envelope” turned out to be empty not including the products I ordered when picked up at PostNord…

October 26, 2022
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Reply from Magasin.se

Dear Pia.

We are sorry to hear that you have had som difficulties with the shipment of your order.

If you have not already contacted our customer service, you are more than welcome to do so. We will resolve your case as soon as possible.

You can contact us at online@magasin.dk.

We wish you a wonderful day.

Many greetings Magasin.

Rated 2 out of 5 stars

I am English user

I am English user, and all emails you sent are Swedish.

October 7, 2022
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Reply from Magasin.se

Dear Ningnan.

Thank you for your review. Our website is Swedish, meaning all of our autogenerated e-mails is written in Swedish for our Swedish customers. Unfortunately we do not have an English website at the moment.

We wish you a nice evening.
Magasin

Rated 1 out of 5 stars

Avoid this shop

Hi, I ordered 7 products from this internet shop Magasin. Today I got my parcel and it was very light. I open my parcel infront of postnord employee and it was only 3 products from 7 there. But in the list was written that is 7 products arrive. Postnord employee suggest me to take all pictures with my camera. And after I sent all 3 products back to the shop. I was very angry because of the situation and tried to call them few times in there working time , but nobody answered me I strongly recommend TO AVOID MAGASIN and NEVER buy here. Elena Polivtsev

October 5, 2022
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Reply from Magasin.se

Dear Elena.

Thank you for your review.
We are so sorry to hear about your experience for your online order. Our customer care is ready to help you, if you haven't been in contact with them already.

We wish you a nice evening.
Magasin

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