Magasin.se Reviews 

4,756
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

My only complaint is the way things were shipped. I ordered a makeup compact (has glass mirror), face powder refill and a body roller (liquid) and it was all shipped in a poly mailer envelope with no... See more

Rated 1 out of 5 stars

I want to express my disappointed about Magasin specially about costumer service. They have stressed me so much about the return. They are unexpected, aggressive when I called, the pull the phone down... See more

Company replied

Rated 5 out of 5 stars

Magasin.se has an awesome selection of rare items that are hard to find elsewhere. The delivery was really fast, and when I bought the wrong item, their customer service made the exchange easy and s... See more

Company replied

Rated 5 out of 5 stars

Uncomplicated site/service and very fast delivery - also handled the return very smoothly as the shirt I purchased happened to be too big. Will definitely use again. Only wished they had a bit more ex... See more

Company details

  1. Department Store

About Magasin.se

Written by the company

Magasin du Nord är Danmarks äldsta varuhus som med sina sju varuhus inspirerar, skämmer bort och ger upplevelser till de många besökande varje dag.

Magasin.se är Magasin du Nords svenska webshop som erbjuder samma stora urval av varumärken inom mode, skönhet och hem & inredning, inklusive både danska och internationella märken.

Contact info

3.4

Average

TrustScore 3.5 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(4,756)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You have to pay for ordering and return

You have to pay for ordering and return
:(

May 5, 2022
Magasin.se logo

Reply from Magasin.se

Dear BK.

Thank you for writing a review about us. We're sorry you aren't satisfied with our shipping costs. If you have any questions regarding your order, feel free to contact our customer service.

We wish you a pleasant day
Best regards
Magasin

Rated 5 out of 5 stars

Kika

Great product range, good price, fast delivery and easy return process when needed.

April 29, 2022
Rated 1 out of 5 stars

De stod ”and frame”

De stod ”and frame”
Kom bara planschen ingen ram 😡

February 18, 2022
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Reply from Magasin.se

Kära Caris,

Tack för att du har tagit dig tid att skriva en recension om oss. Vi är ledsna över att läsa om förvirringen som uppstått. Vår partner har valt att döpa sig till Poster and Frame, vilket är namnet på märket som vi återförsäljer. Har du frågor eller funderingar kring din order är du mycket välkommen att kontakta oss på online@magasin.se.

Vi önskar dig en trevlig dag.
Med vänliga hälsningar,
Magasin

Rated 1 out of 5 stars

I had a really bad experiance

I had a really bad experiance. I placed my order and after 6 days I got the mail that items are out of stock so we won't be able to process the delivery. They sent me just 2 items out of 7.

February 10, 2022
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Reply from Magasin.se

Dear Ammarah

Thank you for your review here on trustpilot.

I'm sorry to hear your order was cancelled, sometimes the site can be a bit slow to update, we will take your feedback with ud so further improve the experience.

We are sorry for the inconvenience.

Have a great day
Best wishes
Magasin

Rated 1 out of 5 stars

Sold a product that was out of order

Sold a product that was out of order. Took 5 days to let me know.

February 7, 2022
Magasin.se logo

Reply from Magasin.se

Dear Oskar

Thank you for your review here on trustpilot.

I'm sorry to hear there were a product that was sold out. It can happen that the website is slow to update the stock somethimes.

I hope you found something else on our website.
Have a great day
Best Wishes
Magasin

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