Mageemillinery Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Radio silence re refund request

I have used this brand previously and on both occassion received beautiful high quality items- I was a happy customer.
My third purchase was the Adalynn bracelet, upon arrival I noted it was too small for my use. As I thought from the pictures the bracelet was hinged.
I read the returns policy which seemed to be with reference to head wear pieces. I sent an email on 11 March 2025 to check the bracelet could be returned. No response was received and being conscious of the time period to make a return. I sent the braclet back via tracked delivery on 13 March 2025. Royal Mail confirmed the bracelet was received at the return address on 14 March 2025.
I sent an email on 18 March 2025 for an update and again on 02 April 2025.
I have received no response and/or refund.
I am disappointed with the level of service.

March 11, 2025
Unprompted review
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Rated 1 out of 5 stars

BEWARE!

BEWARE!
Ordered several items 28 February 2025.
Items still not received ( writing 26 March 2025) .
No response to repeated email requests.
No phone number available.
Have lost money and trying still to redress .

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Rusted necklace, cut bracelets and unrefunded returns

Had to return 2 items and 2 months on still waiting for a refund. Have emailed 3 times now to chase and noone ever responds. No number on thier site to call either so can't communicate with them beyond these unanswered emails. They a big risk! Will stay well clear if you don't want to lose your money.
Then from the items I kept, earrings and necklaces have rusted within 2 months. Not great quality so another waste of money. Then one of the wrist bracelets cut on the 1st wear :/ wasn't impressed.
Will not be ordering from them again.

June 2, 2022
Unprompted review

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