Really happy with the support. They are so responsive! would recommend this app for all your bundles for your store. Best customer service😊
Company replied
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See what reviewers are saying
The MageWorx team were quick to respond and open to troubleshooting my issues WITHOUT admin/ssh. In my experience with other vendors, it's almost impossible for support to provide feedback without acc... See more
Company replied
i'm store owner learning/using APO Variant app as workaround for shopify 100 variant product limit. i'm not strong tech person, but so far app has been intuitive for me re configuring option sets, va... See more
Company replied
Mageworx apologized and we got a Module at nc. They installed it and we got it to work.Anyhow some of the Setting and Cart views make no real sense at least not for EU customers. We had some issue... See more
Company replied
Company details
Written by the company
Mageworx is an experienced and creative Magento extensions & Shopify apps developer, eCommerce solutions and services provider. Being Magento partner, Mageworx cooperates with 50K+ successful Magento & Shopify store owners worldwide.
Contact info
222 South Ninth St, Suite 1600, 55402, Minneapolis, United States
- support@mageworx.com
- mageworx.com
4.8
Excellent
283 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent extensions and support
Excellent extensions and support.
We use several extensions from Mageworx since years now. For example the SEO suite offers a toolkit to adjust all aspects to optimize pages, categories etc. If there is a question or technical problem the support team will always answers and help quickly.
June 20, 2023
Unprompted review
Reply from Mageworx
Hi Jens,
Seeing that you had a 5-star experience is the best thing we could hope for. Your review means a lot to us. Thank you for choosing Mageworx!
Best regards,
The Mageworx Team
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Multiple Fees plugin Magento 2
I purchased Multiple Fees plugin. First of all, the plugin does a great job. And secondly, technical support quickly helped us to solve the installation difficulties.
May 17, 2023
Unprompted review
Reply from Mageworx
Hi,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the Multi Fees extension by Mageworx!
Best regards,
The Mageworx Team
The SEO Suite Ultimate extension the best SEO extension for Magento
I installed and used MageWorx SEO Ultimate extension and Downloads for Magento 1 in last projects Magento projects for customer like Gartendeko Eden and own project.
The Magento extension Ultimate SEO extension works fine and offer a lot of functions for SEO. The extension works fine and i remember the good quality.
The File downloads & attachments extension i used successfully in the project Keybook in Germany.
MageWorx offers for me the best SEO Extension for Magento with a lot of functions and clean code.
Especially the technical and customer support are awesome.
May 5, 2023
Unprompted review
Reply from Mageworx
Hi Alexander,
Thank you so much for giving us your take on how we are doing. We really appreciate your business and helping to share the word about Mageworx Magento extensions. Thank you!
Best regards,
The Mageworx Team
As a consultant helping people with…
As a consultant helping people with their Magento installations, I appreciate the support and follow through of vendors--and Mageworx is one of the best.
April 10, 2023
Unprompted review
Reply from Mageworx
Hi Paris,
Your review made our day! We’ve passed your feedback on to our team so they can enjoy the good vibes too. Thanks for choosing Mageworx!
Best regards,
The Mageworx Team
Excellent after sales support and great product
Purchased the plugin and have used it for some time. When it was time to migrate to a newer version of Magento the export feature was a life saver. Easily tranfered images, custom options and conditionals all to our new website using a csv file.
We had some issues after migration with them compatibility and Katherine helped us over a few weeks until it was resolved.
5 star product and 5 star support.
Thank you
April 5, 2023
Unprompted review
Reply from Mageworx
Hi,
Thank you so much for your 5-star review! We really appreciate your detailed feedback and the fact that you enjoyed the export feature of the Advanced Product Options extension.
The entire team at Mageworx really appreciates your taking the time to share such kind words.
Best regards,
The Mageworx Team
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Great customer support
Great customer support. They helped me with installation and migration issues. Seem to constantly be improving their products and addresses bugs pretty quickly.
March 28, 2023
Unprompted review
Reply from Mageworx
Hi,
Thank you so much for your positive feedback! We're thrilled to hear you enjoyed your experience dealing with the Mageworx customer support team.
Yours truly,
The Mageworx Team
Quick support beyond expected
Quick support. They were able to fix an issue with one of their extensions not displaying well with our custom theme, which is outside of the normal scope of support, for free.
If you've dealt with any other Magento extension developer companies, you are undoubtedly aware of the blame loop when trying to get any support. Extension companies blame the theme companies, who blame the extension companies, who blame Adobe, who blames the theme companies, etc. It's great to see a company actually stand behind their product and provide useful support.
March 20, 2023
Unprompted review
Reply from Mageworx
Hi Ben,
Thanks for leaving us such a wonderful review!
We are thrilled you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and choosing Mageworx. We are here for you anytime.
Best regards,
The Mageworx Team
Helpful and effective support
Very happy with their fast support! I had an issue with an order made, and accessing the product. Support was quick and effective in solving this. Not to mention great products. I would definitely recommend them!
March 16, 2023
Unprompted review
Reply from Mageworx
Hi Valentin,
Your excellent rating made our team’s day. Thanks for sharing!
Kindly,
The Mageworx Team
Quick and professional response from…
Quick and professional response from the support team.
March 2, 2023
Unprompted review
Reply from Mageworx
Hi Marco,
We are incredibly grateful that you took the time out to leave us a 5-star review!
Best regards,
The Mageworx Team
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Fantastic Support
Fantastic Support! great extensions and friendly, professional support provided by Katherine. Highly recommended.
February 17, 2023
Unprompted review
Reply from Mageworx
Hello David,
Just wanted to let you know how much your review means to us for a further great collaboration. We do all we can to provide our customers with the best technical support possible and it always makes our day when a customer appreciates it.
Thanks for choosing Mageworx!
Best regards,
The Mageworx Team
Very quick response and really great…
Very quick response and really great support! Thanks a lot! Tip: Upload your latest versions to the marketplace repository too!
February 15, 2023
Unprompted review
Reply from Mageworx
Hi Thomas,
Our team always appreciates reading feedback like the one you left us! It confirms that we are performing something right.
We also thank you for the tip. Although we do try to upload the latest extension versions to Adobe Commerce Marketplace as soon as they get released, its tech review can take time and is often outside of our control. Anyways, we will do our best to speed up the process. 🤝
Best regards,
The Mageworx Team
Really good experience with the Customer Service Team
Really good experience with the Mageworx Customer Service team - they helped get us access to an account and rectify an issue with a payment. Katherine Volchock was fantastic!
February 16, 2023
Unprompted review
Reply from Mageworx
Hi Katie,
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that the Mageworx Customer Service team met your expectations and was able to quickly rectify an issue with the payment!
Best regards,
the Mageworx Team
Great extension and support even…
Great extension and support even better. Fast response time and they fix errors when they arise. I can recommend Mageworx anytime and cant wait till they make new extensions ;-)
February 13, 2023
Unprompted review
Reply from Mageworx
Hi,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! 🙂
Best regards,
The Mageworx Team
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Excellent support
Excellent support! And great, well-thought-out module features.
February 7, 2023
Unprompted review
Reply from Mageworx
Hi,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Yours truly,
The Mageworx Team
Can't fault their Magento modules and…
Can't fault their Magento modules and support.
Always there on hand to help with any questions or issues.
Top developers and highly recommended.
January 26, 2023
Unprompted review
Reply from Mageworx
Hi Andy,
Many thanks for taking the time to leave us a 5-star rating – it’s much appreciated!
Best regards,
The Mageworx Team
Incredibly good support
Incredibly good support. Within a few hours a new version was provided for a non-critical error. The shipping suite works great.
January 17, 2023
Unprompted review
Reply from Mageworx
Hi Patrick,
Thank you for taking the time to share your rating with us and the community – it's much appreciated!
Yours truly,
The Mageworx Team
Quick and great support!
January 11, 2023
Unprompted review
Reply from Mageworx
Hi Caroline,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Best regards,
The Mageworx Team
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Solved my website issues despite no active subscription
I got a magento 2 module from Mageworx last year and despite no current subscription, the team had to solve the issue i had with my website.
The team and modules are highly recommended.
January 10, 2023
Unprompted review
Reply from Mageworx
Hi Glen,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Mageworx!
Kindly,
The Mageworx Team
Great Customer Service
Great Customer Service. When I asked about the extension configuration questions, Katherine Volchock always helps me and provide me with screenshots and guide me with the setup. Very quick support.
October 8, 2022
Unprompted review
Reply from Mageworx
Hi Sharmile,
Thanks so much for sharing your feedback! We're happy to hear that one of our team members provided you with excellent service. We’ll make sure that Katherine receives your feedback, as it will make her day!
Thank you for choosing Mageworx.
Kindly,
The Mageworx Team
Great Support
The Mageworx support was quick to respond and provided a solution to the issue we raised.
December 23, 2022
Unprompted review
Reply from Mageworx
Hello,
Thank you so much for taking the time to leave an excellent rating. We will share this with the Mageworx team to let them know to keep up the amazing work.
Best regards,
The Mageworx Team
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