maggiebeer.com.au Reviews 

3,916
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,741 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the remarkable selection of items, noting that the online purchasing platform is simple to navigate and efficient. Additionally, people appreciate the careful packaging, which ensures that delicate goods and gifts arrive in pristine condition. Some reviewers were not happy with delivery delays or packages that failed to arrive in time for important events. A few customers also noted frustrating experiences involving incorrect products sent or items arriving with short expiration dates. Despite these occasional shipping mishaps and fulfillment errors, buyers remain largely satisfied with the overall offering.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting exceptional quality, beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping times, helpful... See more

Quality

Consumers find quality to be positive, highlighting the use of wonderful ingredients and well-crafted items... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the online process is simple... See more

Service

Customers had great satisfaction with the service, frequently highlighting prompt delivery and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife always wanted to do a cooking class with Maggie , we drove from Newcastle to the farm and had the class with Linda on 25/9/26 , it was a great experience Linda was brilliant made it very enjoy... See more

Company replied

Rated 5 out of 5 stars

It was my birthday. Maggie herself has such a presence and ayre of home & comfort. Every product of hers screams home cooking, kitchen, smiles, love and hugs from a Mum I no longer have with me. Her... See more

Company replied

Rated 5 out of 5 stars

Christmas gift voucher from our son overseas. We thought we could use it at Maggie Beer’s physical shop but learnt that it is only redeemable online. No problem, we chose and ordered, taking advantage... See more

Company replied

Rated 5 out of 5 stars

My wife and I purchased a Maggie Beer French market basket online as a gift for her sister. She received it within a few days and called to say that the quality of the basket’s craftsmanship, leathe... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 51080083058

  1. Food, Beverages & Tobacco

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Asks customers to review

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4.6

All reviews

(3,916)

1,736 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love your products MAGGIE AND YOUR…

I love your products MAGGIE AND YOUR WEB SITE IS EASY TO NAVIGATE! tHANK YOU FOR MY DELIVERY!

October 8, 2026
maggiebeer.com.au logo

Reply from maggiebeer.com.au

We are so thrilled to hear that you love our products and found the website seamless to use. Thank you for your wonderful feedback and we hope you enjoy your delivery!

Rated 5 out of 5 stars

Love the quality of Maggie Beer…

Love the quality of Maggie Beer products. Delivered quickly and packaged very well.

October 7, 2026
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Reply from maggiebeer.com.au

We are so pleased to hear that you are happy with the quality of your items, as well as the prompt delivery and careful packaging. Thank you so much for taking the time to share your wonderful feedback with us!

Rated 3 out of 5 stars

Short use-by date!

Great product but very disappointed that I received 9 x 500ml chicken stock packets with a short use-by date. I won’t be able to use them all up before they expire - so I won’t be bulk ordering stock from this store again ☹️

October 7, 2026
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Reply from maggiebeer.com.au

We appreciate your feedback, and have passed this on to the relevant team.

Rated 5 out of 5 stars

The hamper was a complete success with…

The hamper was a complete success with comments like”it just keeps giving” “chocolate almonds were amazing”

October 6, 2026
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Reply from maggiebeer.com.au

We are happy to hear that your gift basket brought so much joy and that the sweet nutty treats were such a hit. Thank you for your feedback!

Rated 5 out of 5 stars

Beautifully packaged

Beautifully packaged
High quallity truly an awesome purchasing experience cant wait to trat myself again. Thank you

September 28, 2026
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Reply from maggiebeer.com.au

We are so happy to hear that you loved our high-quality products and beautiful presentation. Thank you for your kind words!

Rated 5 out of 5 stars

A beautiful hamper filled with quality…

A beautiful hamper filled with quality goods.

Purchasing was easy, and delivery quick.

October 6, 2026
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Reply from maggiebeer.com.au

We're so delighted to hear that you found the hamper beautiful and were pleased with the quality of the items. It's wonderful to know that your purchasing experience was smooth and your delivery arrived quickly. Thank you so much for your kind review!

Rated 5 out of 5 stars

Wonderful company

I find Maggie Beer staff really help if you can't quite navigate the products you want. They are amazing

October 6, 2026
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Reply from maggiebeer.com.au

We are so pleased to hear that our team was able to assist you with finding the right items. It is wonderful to know you had such an amazing experience with our customer service! Thank you so much for your positive feedback, Jayne!

Rated 5 out of 5 stars

Great foods

Great foods.
Items were safely and securely packed and sent.
Fantastic,quick delivery.

October 6, 2026
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Reply from maggiebeer.com.au

We're so delighted to hear that you enjoyed the delicious items and that your order was carefully packaged and delivered so quickly! Thank you so much for your fantastic feedback.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged & a wonderful gift idea with lots of beautiful Maggie Beer goodies.

October 1, 2026
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Reply from maggiebeer.com.au

We are so pleased to hear that your order arrived quickly and safely! It is wonderful to know that you found our delicious items to be such a fantastic gift idea. Thank you for sharing your thoughtful feedback with us.

Rated 5 out of 5 stars

Amazing jam as always

Amazing jam as always - I buy a six pack of bottles every couple of months

October 2, 2026
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Reply from maggiebeer.com.au

We are glad you enjoyed your experience and appreciate your regular purchases of our preserves. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Love the products

October 2, 2026
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Reply from maggiebeer.com.au

We are happy to hear that our customer service team provided helpful assistance and that our products brings you joy. Thank you for sharing your positive experience with us.

Rated 1 out of 5 stars

How can I review something that never…

How can I review something that never arrived?

I ordered a Maggie Beer hamper as a special birthday surprise for my sister, and what should have been a lovely gesture turned into a frustrating and stressful experience. Despite ordering well in advance and following up to confirm delivery, the hamper never arrived.

Being overseas made the situation even more difficult, with tracking issues, limited ways to contact customer support and endless time spent chasing an order that should have been straightforward. My sister was also left waiting at home, unsure whether she could go out in case she missed the delivery.

A birthday surprise that was meant to make someone feel special ended up causing unnecessary stress and disappointment. While I understand that couriers can experience delays, the lack of reliable updates and the failure to deliver the order are simply not good enough.

Very disappointing experience, especially given the money spent and the occasion it was intended for. I would have expected much better service and communication. I am now seeking a full refund for an order that was never delivered.

October 2, 2026
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Reply from maggiebeer.com.au

Thank you for your feedback, we're sorry to hear about your experience. We understand that our Customer Service Management team has been in touch with you to address your concerns and has since resolved this for you.

Rated 5 out of 5 stars

Quality foods

Quality foods
Love the service and selection 👌

October 1, 2026
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Reply from maggiebeer.com.au

We are glad you enjoyed our great service, excellent choices, and delicious offerings. Thank you for your review.

Rated 5 out of 5 stars

Great Service, great profuct

Was delivered within a day or 2. I have a set of these wooden spoons & love them so much this purchase is for a Christmas gift.

September 30, 2026
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Reply from maggiebeer.com.au

We are so thrilled to hear that your order arrived so quickly! It is wonderful that you enjoy your own set of wooden spoons so much that you decided to share them as a holiday present. Thank you for choosing us for your gift giving!

Rated 5 out of 5 stars

They were very easy to deal with

Although I initially received the wrong purchase, they were quick to send the correct purchase within 2 days.
They were very easy to deal with and rectified my issue immediately.

September 30, 2026
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Reply from maggiebeer.com.au

Thank you for your feedback. We sincerely apologize for the initial mix up with your order, but we are thrilled that our team was able to resolve the issue for you so quickly. We truly appreciate your patience and kind words about our customer service.

Rated 2 out of 5 stars

Parcel was sent by Aus Post

Parcel was sent by Aus Post, scheduled delivery 30/09/26 to 02/10/26; still has not arrived. unable to track as Aus Post system states they wait until 15/10/26 before investigating. In other words, over three weeks since order placed!

September 28, 2026
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Reply from maggiebeer.com.au

Thank you for your feedback and for bringing this to our attention! Please do not hesitate to contact our customer service team at your earliest convenience for assistance.

Rated 5 out of 5 stars

Lovely visit in SA

Lovely visit in SA
Gav

September 30, 2026
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Reply from maggiebeer.com.au

We are glad you enjoyed your experience and had a wonderful trip to SA! Thank you for your feedback.

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