Previous Magic Box Software and RocketRETS Client
We hired RocketRETS and Magic Box Software to develop our real estate website on March 28th 2019. Our main point of contact, and head developer has been Michael Morris. As with any software development project, we made a sizable initial deposit of $1,750. We were told this would be a 3 month project timeline. Unfortunately, the work was never completed. I find these two firms to be highly unprofessional. It took multiple days or weeks for them to respond to our questions, and usually require multiple follow ups. Every time we discussed the project timeline there was always an excuse as to why it was not completed. However, they continued to ask for additional funds and am glad we pushed back on this. We never received any of their work in progress, even after multiple requests to provide some evidence that the development was moving forward. After 9 months, they were still unable to deliver the website. They claim to specialize in real estate websites, but this is clearly not the case. These firms went silent after our request to return our deposit. I would never recommend RocketRETS or Magic Box Software.