We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendm... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Cheryl has been brilliant from start to finish. We had quite a few questions and changes along the way, and she was always patient, clear, and genuinely helpful. She took the time to explain thin... See more
Company replied
Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it... See more
Company replied
Alex was phenomenal in helping me plan and book my first trip to Disneyland Paris for my family of 5. She was professional, answered any questions and concerns I had especially being a first time trav... See more
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Company details
Written by the company
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Written by the company
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Contact info
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, United Kingdom
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful! Just booked a very last minute trip and alex was so much help. Can't wait to have a great holiday
September 26, 2025
Unprompted review
Reply from MagicBreaks
Thank you for your for kind words! Alex will be happy to read this!
Alex May of Magic Breaks
Alex May of Magic Breaks was really helpful and patient with me throughout booking my disneyland paris trip. Such a friendly and helpful service. Thank you so much.
September 26, 2025
Unprompted review
Reply from MagicBreaks
Thank you for your kind review! We're are glad that you are happy with Alex's service!
Reply from MagicBreaks
Thank you for your great feedback!
Very easy website layout it told me all…
Very easy website layout it told me all the information I needed for a really simple booking process.
September 21, 2025
Reply from MagicBreaks
Thank you for your feedback! We're delighted you have had a smooth booking experience!
Booked my holiday for next year with…
Booked my holiday for next year with Magic Breaks. Booking was quick and easy through Alex May who was so helpful and answered all my questions. Would definitely recommend them to friends and family.
September 19, 2025
Unprompted review
Reply from MagicBreaks
Thank you for your kind review! We're delighted to hear that Alex was able to offer you a smooth booking experience! We look forward to booking your next magical break!
Stress Free Disney Paris Booking
I booked a Disneyland Paris Break Today & Alex May that dealt with my booking was great , everthing was sorted quickly & efficiently !
September 17, 2025
Unprompted review
Reply from MagicBreaks
Thank you for your lovely review! We're so pleased Alex made your booking experience smooth and easy!
A*****
A*****
Website is easy to navigate. Booking everything you need to book is simple. You can spread the payments across time.
September 17, 2025
Reply from MagicBreaks
Thank you for your kind review! We are delighted you are happy with our website!
Reply from MagicBreaks
Thank you for your feedback! We're delighted you have had a smooth booking experience!
Reply from MagicBreaks
Thank you for your great feedback!
We’ve used magic breaks to book our…
We’ve used magic breaks to book our trip to Disney land Paris. Booking was easy and broken down really well. Site is easy to navigate and you are able to add on and take off extras to make your trip magical. Low deposits and pay monthly is easy if you are on a budget too. Highly recommend.
September 13, 2025
Reply from MagicBreaks
Thank you for your great feedback! Your recommendation means a lot to us!
Booked my holiday to WDW for next year…
Booked my holiday to WDW for next year through Magic Breaks. My travel agent Alex M has been incredibly helpful and answered all my queries. It was so easy booking with them and getting everything I wanted sorted. I definitely recommend booking your Disney holiday through them!
September 10, 2025
Unprompted review
Reply from MagicBreaks
Thank you for your kind words! We're thrilled that you are happy with Alex's service!
Magic breaks are the only company I…
Magic breaks are the only company I will book with for Disneyland.. Very straightforward and I can pay it up monthly..Most definitely recommend them
September 7, 2025
Reply from MagicBreaks
Thank you for your kind review! We're delighted to be your choice for Disney breaks and we really appreciate your recommendation!
Everything went very well from start to…
Everything went very well from start to finish
September 6, 2025
Reply from MagicBreaks
Thank you for your great feedback!
10/10 service
This is my 2nd time booking with Magic Breaks and both times they’ve been great. Super helpful and replied very quickly via their Instagram. Will definitely be booking again with them in future.
September 8, 2025
Reply from MagicBreaks
Thank you for your kind feedback and choosing us again! We look forward to help book your future magical breaks!
Excellent customer service
Excellent customer service, catered to our family needs, and helped us to book the best family holiday
August 11, 2025
Reply from MagicBreaks
Thank you for your great feedback! We're thrilled you are happy with our service!
Holiday booked but zero customer support when help was needed
I had questions I wanted to discuss with magic breaks before booking, I tried calling numerous times but I either had to leave a voicemail (no one responded) or I was cut off. I tried the online bot, logged to speak to an operator, left my details as requested and still no response. I have now managed to book my holiday but have missed out on the 'offers' because I couldn't book before they expired, but not from a lack of trying to use them
September 5, 2025
Reply from MagicBreaks
We are sorry for any delays caused by the high-volume after Disneyland Paris released the new season. I can see a team member has been in contact to assist with your queries. We hope you have a magical time!
Quick and easy to navigate the website
Quick and easy to navigate the website.
Good selection of hotels - although would be also helpful if you could select the hotel if you know what you are looking for
September 2, 2025
Reply from MagicBreaks
Thank you for your great feedback! We will pass your suggestion to the team.
Always easy to use an straight forward…
Always easy to use an straight forward staff amazing
September 3, 2025
Reply from MagicBreaks
Thank you for your valuable feedback!
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