Magicdecor® Reviews 274

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product quality, noting the unique and premium feel of the designs, sharp print quality, and durable materials. The installation process is frequently praised for being professional and neat, with many appreciating the timely completion of work. Reviewers also highlight the helpfulness and coordination of the staff, from designers assisting with choices to installers ensuring a smooth process. However, some people were dissatisfied with the order process and service. Several customers reported significant delays in receiving their products, with some orders remaining incomplete or incorrect even after extended periods. There are also mentions of poor communication, unresponsiveness from the team, and issues with measurements and quality checks, leading to significant frustration for some.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous. Many reviewers praise the unique designs, sharp... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Staff

Customers had ambiguous experiences with staff. While some reviewers praised the helpfulness and skill of... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the product quality, highlighting... See more

Order

Reviewers express significant dissatisfaction with the ordering process. Many customers report issues such as... See more

Based on these reviews

Rated 4 out of 5 stars

Overall process with magic decor is good.anjali from installation team.she coordinated very well Kudos for the good work.

Rated 5 out of 5 stars

Service provided was excellent from start to end, and completed the work on my given time line and date that was the must mentioning thing. Quality of wallpaper was also good and as decided during the... See more

Company replied

Rated 5 out of 5 stars

I got a beautiful, elegant and a very good quality canvas wall paper. The designer helped to choose. Ramkrishna coordinated well. The issues I faced was time to receive and install the wall paper was... See more

Company replied

Rated 5 out of 5 stars

Maine recently Magic Decor se apne ghar ke liye wallpaper lagwaya aur honestly experience kaafi acha raha 😊 Unke designs bahut hi unique aur premium feel dete hain. Print quality bhi kaafi s... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store

Written by the company

The Wallpaper Revolution is here. Since 2019, Magicdecor® has been transforming the decor industry in India with cost-effective, durable and eco-friendly products. Be it a wallpaper for your Bedroom or KIds room; our state-of-the-art facility will help you get the right product at the right moment.


Contact info

3.4

Average

TrustScore 3.5 out of 5

274 reviews

5-star
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1-star

Replied to 39% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Installation Shoddy Zero customer service

Installation was shoddy. I have raised a complaint but even after 2 weeks there has been no response from the co. The entire team is non responsive, starting with the sales person, the installation coordinate and customer service is zero. No one takes your calls and no one is interested in the customer once money is received.

February 24, 2025
Unprompted review
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Reply from Magicdecor®

Hi,

We have requested additional information, but unfortunately, we have not received any updates. Please provide us with the order details mentioned in the details request email so we can assist you further.

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Rated 1 out of 5 stars

Think twice before ordering from Magic…

Think twice before ordering from Magic Decor! Got defective wallpaper, but their support vanishes post-purchase—phone doesn’t connect & customer care ignores you.

February 13, 2025
Unprompted review
Magicdecor® logo

Reply from Magicdecor®

Hey Nitin,

We were unable to trace your order and have requested more information via Trustpilot.

Please provide your order details so we can assist you further.

Rated 4 out of 5 stars

Special thanks to Ritesh...Kudos to his consistent patient efforts efforts

Though I have a horrible experience with magic decor ...
I booked for magic decor for a wall poster in my clinic as backdrop (half wall) ..on October 14.. decided design in five minutes and paid full payment in ten minutes..
But for only God knows, it took four months and after repeated beggings and calls, finally they installed on 13 February ..

But I would like to appreciate one man Ritesh, who used to take calls and patiently tried to deal with others in team and finally helped me solve the issue..
That clearly shows the lapses in the system and i request management to dig deeper in the best interest of growth of magic decor..

If not for ritesh , i would have definitely sued in consumer forum atleast for all the worst experience.

February 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Review for Wallpaper and blinds

I have opted for the wallpapers and blinds from the magic decor. It was a great experience. The process they followed is excellent. The salesperson will come to the home, and they'll take the measurements, and they'll explain the about the materials. The step is they'll assign a coordinator for our job,, Ritesh. He followed up with us very well in every aspect and allowed me to go with the exquisite wallpapers and blinds from Magic Decor, and I must say, it was an outstanding experience from start to finish. The entire process they employed was remarkably efficient and well-organized. Initially, a salesperson visited my home to take precise measurements and thoroughly explain the available materials.

Once that was completed, they assigned a dedicated coordinator, Ritesh, to oversee our project. Ritesh was exceptional in his role, consistently following up with us on every detail and ensuring we felt supported throughout the process. He provided us with highly competitive pricing and paired us with a talented designer who crafted a stunning design tailored to our preferences. Everything unfolded smoothly, and I couldn’t be more pleased with the result! We used the best Prius. Ritesh assigned a designer to us, and the design was good. Everything went well.

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Every conversation was very helpful…

Every conversation was very helpful with the team...
Mr. Dev was really cooperative and specially he was answering each n every call even if he was on a leave, Also he arranged the person for installation so quickly whenever requested....
Mr.Mohit was also there for the designing and was helping us to customize the wallpaper design on point like we want...
Overall it was a great experience working with Magic decor...
Thank you👍

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good support from Ashutosh and…

Good support from Ashutosh and shivanandam from magic decor team. Initially I have faced lot of issues in customising and fixing the wallpaper but they involved promptly and make things happened in a fast manner and completed the activities very smoothly.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience working with the…

Amazing experience working with the team, initially I was apprehensive and wanted to explore local options but one of my friend suggested to try them as he has ordered wallpaper from Magic decor. Special thanks to my SPOC Mahesh, Jivan and designer Prem for the support and help.

Cons: They take their sweet time to complete as they make the wallpaper after we order and design also takes time too.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Had great experience, Loved the products

Wanted to put some magic to my place got exactly wnat i wanted from Magic Decor, and I am very happy with the quality. The designs are modern and look great in my home. My place now feels total new. I totally recommend this kinda business doing people.

January 27, 2025
Unprompted review
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Rated 5 out of 5 stars

My experience was really good

My experience was really good, I ordered the Tropical Wallpaper, delivery was super quick and for the installation also their expert came .The wallpaper looks absolutely stunning ,I love it .

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing.

Moved seamlessly from order booking to selection, approval ,execution to installation.The team of Gulshan,Ramakant,Anwar, Dushanee & Pragya did a Wonderful job. Highly recommended.

January 30, 2025
Unprompted review

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