Magiclotto Reviews 

909
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Magiclotto is one of the best lottery messanger services provider I have ever seen during my 15 years of online lottery buying experience...I just recently started playing Lotto Bets on Magic Lotto...... See more

Rated 5 out of 5 stars

I came across Magiclotto on Google Chrome and thought "Why not try it and see what it has to offer". The registration was absolutely super fast and super easy - No glitches. I personally don't like co... See more

Rated 5 out of 5 stars

I have been playing the lottery for the past eight years using different methods, including the ABSA app, FNB app, manual selections, and tickets purchased from shops. Among all these options, MagicLo... See more

Rated 5 out of 5 stars

💞even better than [minimally]advertised❗ love it: 1}well-made 2}fast🚀 3}friendly 🤝(˶ᵔ ᵕ ᵔ˶) 4}and professional👔💼🎓 📱experience from start to finish...!

Company details

  1. Lottery Retailer

Written by the company

Welcome! Magiclotto has been SA’s leading online lottery ticket messenger service since 2007. Our service offers people from around the world the freedom to purchase official lottery tickets for their favourite international lotteries!


Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

909 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(909)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Verification process too slow

Verification process too slow

January 6, 2026
Unprompted review
Magiclotto logo

Reply from Magiclotto

Thank you for your feedback — we’re sorry to hear that the verification process felt slow for you.

In most cases, our AI verification system completes checks within minutes once all the correct documents are submitted. Delays usually happen when documents are missing, unclear, or don’t meet the verification requirements.

For a successful and fast verification, please ensure the following documents are uploaded and are not older than 3 months:

Valid ID (South African ID or Passport)

Proof of Address (e.g. utility bill or bank statement)

Proof of Bank Account (bank statement or official bank confirmation letter)

If you believe you’ve submitted everything correctly or need help, our support team will be happy to assist. Please email us at fica@magiclotto.co.za
with your username and details, and we’ll look into it as quickly as possible.

Thank you for your patience and for helping us improve — we appreciate you being part of MagicLotto 💙

Rated 4 out of 5 stars

4-8 months experience

The website had no issue over the months I've used it for, rates are reasonable and the functionality along with options are surprising at the least. I had no idea this type of platform existed until now!

December 30, 2025
Unprompted review
Rated 4 out of 5 stars

Reliable platform, but promotion communication could improve

Good day, my overall experience with Magiclotto has been positive. The platform is well designed, easy to navigate, and offers a convenient way to participate in international lottery draws.

One area that could be improved is promotional communication. On 21 December, I chose not to play, unaware that a 20% US Powerball promotion was active, as it had been communicated only via email. I later intended to play on 22 December, by which time the promotion had already expired. In addition, I also missed a 15% weekly deposit bonus (for example, deposit 100 and receive an additional 15), which ended on 19 December, as this was likewise communicated only through email.

Since many users do not check emails daily, introducing SMS or in-app notifications for time-sensitive promotions would significantly improve visibility and allow customers to benefit fully from available offers.

Aside from this communication aspect, the service itself has been reliable and user-friendly, and I would continue using Magiclotto.

Kind Regards
Nkosana Nkosi

December 21, 2025
Unprompted review
Magiclotto logo

Reply from Magiclotto

Hi Nkosana,

Thank you for your detailed and thoughtful review. We really appreciate your positive feedback on the platform’s reliability and ease of use — we’re glad MagicLotto has been working well for you overall.

You raise a very valid point about promotional visibility. We understand how frustrating it can feel to miss a promotion or realise afterwards that you weren’t “in” when it mattered — especially when no one wants to miss out or feel caught unaware.

To address this, we’ve launched our official MagicLotto WhatsApp Channel, which we’ve communicated to customers via email and also display directly on our results pages. The channel is designed specifically to help customers stay informed about time-sensitive promotions, jackpots, and draw updates, so nothing important is missed — without spam.

You’re very welcome to join here if you haven’t already:
👉 https://whatsapp.com/channel/0029VavnvtiIN9iq3a3gaP3q

Thank you again for your honest feedback and continued support. We truly value it and are always working to make the experience clearer, calmer, and more stress-free for our customers. 🍀

With lotto love,
The MagicLotto Team 💙

Rated 4 out of 5 stars

User friendly

User friendly

December 17, 2025
Unprompted review
Magiclotto logo

Reply from Magiclotto

Hi there,

Thank you for your review! We’re really happy to hear that you find MagicLotto user-friendly — that’s exactly what we aim for. 😊

We appreciate your support and wish you the best of luck in the upcoming draws! 🍀

With lotto love,
The MagicLotto Team 💙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look