Magictrips.com Reviews 

6,962
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptional support received from agents who are always polite, attentive, and extremely patient throughout the entire planning phase. People also emphasize how easy it is to arrange holidays, noting that representatives listen carefully to individual budgets and preferences to secure wonderful deals. Travelers frequently mention that speaking directly with knowledgeable professionals makes organizing complex group trips completely stress-free and reliable. Some reviewers were not happy with specific experiences, mentioning occasional frustrations regarding communication challenges, unresolved refund matters, or upgrades that did not match expectations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, patient, and efficient... See more

Holidays

People report positive experiences with holidays, expressing great appreciation for the efficient booking... See more

Booking process

Consumers find booking process to be positive, highlighting professional and efficient assistance from... See more

Service

Reviewers highlight positive aspects of service, noting that staff are helpful, friendly, knowledgeable, and... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting staff members who were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have previously booked with Blue Sea Holidays for 7 years for all of our holidays! Under Magic Trips, we spoke to Fred Ahmed, who helped us book our 2026 Summer holiday. He was patient, and took al... See more

Rated 5 out of 5 stars

We have used Magictrips several times to book holidays, they always get us good deals, and we have fantastic times. Nick and Paul have looked after us this year, both very efficient and patient. Bo... See more

Rated 5 out of 5 stars

First time using Magic trips so was a little cautious. Steven was very helpful, thoroughly explained our trip and was extremely helpful explaining the transfer options. This trip is part of my 50th... See more

Rated 5 out of 5 stars

So, we booked a last minute package holiday through Morgan who was absolutely amazing from start to finish, throughout this process. He was always available to answer and questions or take a c... See more


Company details

  1. Travel Agency
  2. also in
  3. Travel Aggregator

Written by the company

Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

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4.8

All reviews

(6,962)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Morgan is so attentive to our travel needs.

I honestly cannot recommend Morgan at Magic Trips highly enough... Morgan has been fantastic helping me organise trips for my family. He genuinely takes the time to understand our needs, listens to what we're looking for and goes above and beyond to make sure we get the best possible experience.

Whether it's finding the best value, keeping things affordable or making sure every detail is right for our family, he really cares.

It's so reassuring to have someone who takes the stress out of planning and genuinely wants the best for you and your family needs.

Exceptional service, genuine care and always going the extra mile. Highly, highly recommend! ✈️❤️

November 7, 2026
Unprompted review
Rated 5 out of 5 stars

(STAFF)MOLLY was brilliant from start…

(STAFF)MOLLY was brilliant from start to finish called when she said she was going to call very professional took me through the booking prosses one step at a time explained exactly what she was doing I felt very comfortable with the conversation and at ease
I will definitely book my next holiday with MOLLY I can't thank her enough.

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

Booked summer holiday in August 20026…

Booked summer holiday in August 20026 through John he was absolutely brilliant made sure everything went smoothly got us upgraded for no extra charge
I have just booked our 2027 holiday with John again knowing that we will receive the same outstanding service
John really is the magic in magic trips

November 2, 2026
Unprompted review
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Rated 4 out of 5 stars

Quick

Quick, efficient & helpful.
Thank you to Lisa Richards

November 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic service from MagicTrips

Fantastic service from MagicTrips! The communication has been brilliant from start to finish. Very helpful, friendly and patient, taking the time to look at different holiday options to find something suitable for our family.

Nothing has been too much trouble, and all our questions have been answered promptly. It’s been lovely dealing with someone who genuinely takes the time to help rather than just trying to make a sale.

Really impressed with the service so far and would definitely recommend MagicTrips to anyone looking for a family holiday. Thank you for all your help!

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Holiday

Explained well,good knowledge and patience.offered all alternatives and costs.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with . I had Morgan helping me book my trip made it very easy and was very helpful through the process and was always a what’s app txt away in making the payment process easy . Will definitely be booking through this company again .

October 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Exemplary Service.

I have used MagicTrips twice this year and each time my experience has been excellent. My query today, via email, was responded to soon after sending it. The help I received was up to the standard I expect and I am well pleased with the call that was made to me by Paul Ahmed. Thank you.

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Morgan gets us to Malta!

My friend and I recently booked a trip through you and we are delighted with our arrangements for a week in Malta. My friend had seen your Facebook advertisement and we were a bit dubious because you know - Facebook 🤷‍♀️ However Morgan could not have been more accommodating and helpful with the planning of it all. He worked with us every step of the way getting us a great deal with the flights we wanted. He did a great job! We really appreciate it and are looking forward to our holiday to celebrate my friends big birthday! We will not only be back in the future but will spread the word about your company 😊 Thanks so much!

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with Magictrips

Really pleased with Magictrips, my travel agent Morgan is just the best, listens to where we would like to go, follows our busgets, and has never failed.
Outstanding locations, fantastic customer service and tentative to everything from start to end. I will always continue to book via Morgan as i have for many years now. Highly recommended.

Thank you so much again

Mrs Sarah-Jayne Millward

October 25, 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Morgan and throughout the…

I dealt with Morgan and throughout the day he kept in contact with me. At all times being exceptionally polite and helpful. The Booking process with Morgan was made easy for my up and coming Holidays. I will definitely deal with him in the future.

October 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Morgan travel consultant very helpful

I booked a holiday to Malta from reply to a comment on FB to getting a DM and then Morgan contacting me it was so efficient and quick. Morgan was professional, friendly, so helpful, he worked tieless to ensure he could find the best flights and hotels at the best price. Even looking deeper for a better package. I would highly recommend them and a huge thank you to Morgan

October 27, 2026
Unprompted review

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