I would definitely recommend the magic wipe cloth, it’s great. However the kitchen cloths are really small, thin and very disappointing. I would not recommend those
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered what I thought were 3 magic wipes & wash bags. Then received an additional email to say “thanks for subscribing” & they’d be taking money on a regular basis! I didn’t see or give permission fo... See more
Company replied
I confess to being sceptical when I saw adverts for the Drying and Shine cloths from MagicWipe. Scepticism misplaced! It’s now one of my morning pleasures wiping down my new shower enclosure. The glas... See more
Company replied
I was genuinely surprised by how effective this cloth is. It easily removes water marks, limescale, and streaks from mirrors, taps, and chrome surfaces — all with just water, no cleaning products need... See more
Company replied
Company details
Written by the company
Welcome to Magic Wipe! Trusted by 100,000+ customers, our MagicWipe™ cloths deliver streak-free cleaning with minimal effort. We're aware of recent shipping delays and sincerely apologize. Our team is working hard to improve delivery times. For any questions or concerns, please reach out to support@magicwipe.com - we're here to help and committed to your satisfaction. Thank you for choosing Magic Wipe. The MagicWipe Team
Contact info
3.4
Average
224 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolute con, cheap rubbish
Can’t believe the rubbish I paid all that money for, should have read reviews first
August 28, 2025
Unprompted review
Reply from Magic Wipe
Dear Anne Fernie
We’re truly sorry to hear about your disappointment. This is not the experience we want for our customers. Our cloths are designed to last for over 200 washes and deliver streak-free results, so it sounds like something went wrong here. Please reach out to our customer service team — we’d love the chance to put this right for you
Best regards,
Your MagicWipe Team
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Won’t refund when product is not delivered after 7 weeks
NEGATIVE +Still very disappointing that they only send you a message when you leave them a negative review. No answer to as where my order is and have requested a refund and they keep advising product is on its way but won’t provide tracking number. Terrible customer service. Will not give you a refund!!! Am at a loss with this company say goodbye to your money for an order placed 7 weeks ago.
August 20, 2025
Unprompted review
Reply from Magic Wipe
Dear Nikki Puz
We’re very sorry to hear about your experience. 🙏 It seems that our previous email may not have reached you, as the order was returned to us due to an incorrect address. Could you please kindly check your inbox (and spam folder) for our message? We truly want to resolve this for you as quickly as possible and make sure you receive the support you deserve. Please reach out to our customer service team directly so we can assist you right away.
Best regards,
Your MagicWipe Team
Excellent company
Customer service is great. I’m always a bit sceptical about claims that a product is so wonderful but thought I would get one of these to clean my shower door etc after having streaks etc for years! All I can say is that this Magic wipe is just that….. Magic! I’m so impressed I have now bought one with a slightly different ‘pile’ to do my windows. Worth every penny!
August 19, 2025
Unprompted review
Reply from Magic Wipe
Dear Jane Mellor
Thank you so much for sharing your experience! 🌟 We completely understand being sceptical at first — that makes your feedback even more special. We’re delighted to hear that Magicwipe has made such a difference for your shower doors and windows. Knowing it’s saving you from years of streaks and bringing you those spotless results is exactly what we strive for. We truly appreciate your trust and support, and we’re so happy to have you as part of our Magicwipe family! 💙
Best regards,
Your MagicWipe Team
Don't like to leave negative reviews…
Don't like to leave negative reviews but this product deserves one. Ok for wiping shower but gets saturated very quickly. Looks and feels cheap quality, not at all like the adverts. $44, could've bought on Ali Express for $7. Took several weeks to arrive in NZ from China.
August 17, 2025
Unprompted review
Reply from Magic Wipe
Dear Ann Maree
We’re really sorry to hear about your experience and completely understand your frustration. Please note that our logistics centre is based in Germany and we normally ship directly from there. However, due to recent global logistics delays your order was unfortunately rerouted through our international hub. This is not the standard we want for our customers, and we sincerely apologise for the longer delivery time.
Please contact our customer service team and explain the issue — they will be more than happy to assist you right away
Best regards,
Your MagicWipe Team
Magic Wipe is wonderful.
Magic Wipe is wonderful.
Great results on Showers , mirrored wardrobe doors, windows , dining tables etc.
July 28, 2025
Unprompted review
Reply from Magic Wipe
Dear Christine Sommerville
Thank you so much for the lovely review — we’re thrilled to hear Magicwipe™ is delivering great results on your shower glass, mirrored wardrobe doors, windows and dining table. Enjoy the streak-free shine, and thanks for choosing us!
Best regards,
Your MagicWipe Team
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I read the reviews & decided to give…
I read the reviews & decided to give this 'magic Cloth' a go. Quite honestly, I can't see what the excitement is all about. Maybe I'm using it wrong. A waste of money as far as I'm concerned.
August 1, 2025
Unprompted review
Reply from Magic Wipe
Dear Janis Buckley
I’m sorry to hear the cloth hasn’t met your expectations. When used slightly damp (not dripping) and without cleaners or fabric softener, most customers see streak-free results. If you’d like, we can walk you through the best technique and check your item for a defect. Please email your order number to
support@magicwipexxl.com and we’ll sort this for you.
Best regards,
Your MagicWipe Team
DON’T WASTE YOUR MONEY!!
Really disappointed!! Having ordered the Magic Wipe earlier in the year and it being fantastic at keeping the chrome in my new bathrooms shiny I ordered 4 more of the same. When my order was finally delivered weeks after ordering I was extremely disappointed at the quality. The wipes are so thin they are see through in parts, it’s like the second layer hasn’t been seen in. They aren’t absorbent at all, the previous ones would wipe down the chrome and screens on a large double shower without any problems, there’s can’t do half of one screen let alone the rest. I have complained and left a negative review on their website and have received no response. Don’t waste your money, cheap microfibre cloths are much better than the new version, very disappointed
August 1, 2025
Unprompted review
Reply from Magic Wipe
Dear Jane
Thank you for taking the time to share your feedback — I'm truly sorry to hear about your experience.
It’s possible that you may have received a faulty batch due to a manufacturing issue, which is certainly not the standard we aim to deliver. We completely understand your disappointment, especially after having a great experience with your previous order.
To help us resolve this quickly, could you please provide your order number?
Once we have it, we’ll make things right for you as soon as possible.
Apologies again for the inconvenience, and thank you for giving us the opportunity to put things right.
Best regards,
Your MagicWipe Team
You have requested my order number re…
You have requested my order number re my missing order, I have tried to contact you via the email address in your website, complete waste of time!
My order number is 75408
Please advise?
Gill
August 5, 2025
Unprompted review
Reply from Magic Wipe
Dear Gill Pinkney
Thank you for your message, and sorry for the frustration caused.
Please kindly check your email inbox, as we’ve already sent you a message regarding your order.
If you don’t see it, please also check your spam or junk folder just in case.
Let us know if you still can’t find it — we’re here to help.
Best regards,
Your MagicWipe Team
Terrible customer service
Terrible customer service. Order received but it was incomplete which made it unusable. Have emailed THREE times and have had NO response. Can’t find a telephone number - has anyone else found one?
EDIT - order number 75360
It’s now the 11th August, you asked for my order number and I’ve provided it. I’ve also emailed your customer support (and that’s a misnomer!) for 4th time and still not had a response. What do I have to do? DO NOT use this company
August 1, 2025
Unprompted review
Reply from Magic Wipe
Dear CT
I’m very sorry to hear about your experience — that’s certainly not the level of service we aim to provide.
To resolve this quickly, could you please share your order number or the email address used when placing the order?
Once we have that, we’ll be happy to resend the missing items right away.
Looking forward to sorting this out for you.
Best regards,
Lisa Stocker
Customer Service Team
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Can’t recommend this company
I still haven’t received my order. Tried tracking it using the order number given - just says “order cannot be found “. Tried contacting the customer service email numerous times - no response. Naturally they have taken my money.
July 30, 2025
Unprompted review
Reply from Magic Wipe
Hi,
I’m really sorry to hear about your experience and would love to help.
To assist you further, could you please provide either your order number or the email address used when placing the order?
Best regards,
Customer Service Team
Return process poor experience
Received an order after receiving numerous adverts. When you want to return for example 2 magic wipe cloths they tell me it will be £14.99!!. One way to put you off returning. Since querying this funny no response.
July 28, 2025
Unprompted review
Reply from Magic Wipe
Dear Mr. Simon Westwell
I’m really sorry to hear about your experience and would love to help.
To assist you further, could you please provide either your order number or the email address used when placing the order?
Once I have that, I’ll be able to look into the return details right away and offer a proper solution.
Looking forward to your reply.
Best regards,
Customer Service Team
Great customer service
Great customer service, sorted my problem with subscription straight away. Great product no more streaky Windows or showers
July 25, 2025
Unprompted review
Reply from Magic Wipe
Dear Christine Quinn
Thank you for the kind words!
We’re thrilled to hear that our team could help you quickly and that you’re enjoying streak-free windows and showers.
Your support means a lot to us! 💙
Best regards,
Your MagicWipe Team
Brilliant is all I can say
Brilliant is all I can say. Don't know how it works but they just soak up the water and leave the screen perfect. Have just bought four more for family. Wouldn't be without mine
July 3, 2025
Unprompted review
Reply from Magic Wipe
Dear Marie
Thank you for your lovely review! 🌟
We're so happy to hear you're enjoying your Magicwipe .
It’s wonderful to know you’ve even ordered more for your family — that truly means the world to us.
We’re proud to be part of your daily routine and hope you continue to love the results!
Best regards,
Your MagicWipe Team
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Game changer.
I would like to say that I am finding these wipes amazing and do exactly as they say. My shower is sparkling, the old shower door wasn’t great since moving in but the MagicWipe has been a game changer. I bought 4 have one in the kitchen one in the bathroom, gave one to my daughter and have one rotating for washing. I am now waiting for the glove version. Delivery has always been great. I don’t understand the bad reviews. They must be just unlucky. Definitely recommend. I am a lazy cleaner so these wipes have been fantastic.
My lovely sparkling taps make my day.
July 2, 2025
Unprompted review
Reply from Magic Wipe
Dear Mandy
Thank you so much for your wonderful review — it truly made our day! 🌟
We're so glad to hear that MagicWipe™ has been a game changer for you and your home.
Thank you again for trusting us and for spreading the word.
We’re so happy to have you in the Magicwipe family.
Best regards,
Your MagicWipe Team
I have not received my order after 5 weeks
I have not received my order after 5 weeks. After I placed my order, i noticed that Magic Wipe did not have my full address details and I tried to inform them of this but they did not reply to my email. I then tried to inform the delivery company about the issue but they too ignored my two emails. My order has now been sent back to Magic Wipe, I have sent Magic Wipe an email to request a refund but again have had no reply or acknowledgement that they have received my request. Really disappointed with the non existent customer service.
June 11, 2025
Unprompted review
Reply from Magic Wipe
Dear Carlo Reale
We’re really sorry to hear about the trouble you’ve had — this is not the experience we want for our customers.
It sounds like your parcel was returned due to an incomplete address, and we completely understand how frustrating this must be. Please rest assured we’re here to help.
Could you kindly resend your full name and order number to support@magicwipe.com? As soon as we receive it, we’ll either resend your order or issue a full refund — whichever suits you best.
Again, we apologise for the delay and lack of communication. We'll make it right for you as quickly as possible.
Best regards,
Your MagicWipe Team
I ordered over 6 weeks ago
I ordered over 6 weeks ago. I have not received my product. Very disappointed. Times and tough and every dollar counts these days.
April 23, 2025
Unprompted review
Reply from Magic Wipe
Dear Lisa Gauci
Thank you for reaching out, and I’m truly sorry to hear about your experience.
I’ve checked your order, and it appears the package was returned to us due to an address issue. We did send you an email requesting confirmation of your address.
Please confirm your correct delivery address at your earliest convenience, and we’ll resend your order immediately at no extra cost.
Thank you for your patience and understanding – we’re here to make it right.
Best regards,
Your MagicWipe Team
Time saver
I love this product.
My windows look amazingly clean, my dog thought the door was open and tried to walk through , she was a little bewildered and was unharmed.
I demonstrated magic wipe to my son who is a clean freak like me on the shower which is 35yrs young and looks incredible, also on the chrome, stainless steel ,windows and mirrors .
He was impressed and placed an
order.
Thankyou for a great product its cut my cleaning in half.No chemicals bonus !!!! 🙂
June 1, 2025
Unprompted review
Reply from Magic Wipe
Dear Claudia Mak
Thank you so much for your wonderful and detailed feedback!
We’re absolutely delighted to hear how well Magicwipe is working for you . Hearing that it’s cut your cleaning time in half and helped you go chemical-free truly makes our day.
Thank you again for your trust and kind words.
Best regards,
Your MagicWipe Team
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Took 20 days to arrive and everything…
Took 20 days to arrive and everything is rubbish! Don't touch them
May 20, 2025
Unprompted review
Reply from Magic Wipe
Hi
Thank you for reaching out, and I’m truly sorry to hear about your experience.
I’ve searched our system using the name from your message, but unfortunately, I couldn’t locate any matching order. Could you please provide your order number so we can look into this immediately and assist you properly?
We genuinely want to make things right and appreciate your cooperation.
Best regards,
Your MagicWipe Team
I would love to let you know but I…
I would love to let you know but I can’t because it has not arrived I would like you to please look into it thank you
April 19, 2025
Reply from Magic Wipe
Dear Ros Troy
Thank you for your message, and I’m sorry to hear that your order hasn’t arrived yet.
Could you kindly check your email inbox? We’ve already sent you an update with the tracking details and further information.
If you haven’t received it or need help finding it, feel free to let us know — we’re happy to assist.
Best regards,
Your MagicWipe Team
Fabulous fantastic
April 19, 2025
Reply from Magic Wipe
Thank you so much! 💙
We're so happy you're loving your Magicwipe.
If there's ever anything we can do for you, we're just a message away. 😊
Best regards,
Your MagicWipe Team
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