Magnolia Box Reviews 443

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, canvases, and frames, noting excellent color saturation and detail. People also frequently highlight the efficient and prompt delivery service, with items arriving quickly and well-packaged. The customer service is often described as top-notch, with many appreciating the helpful and responsive team. However, some people experienced issues with the website, specifically regarding image cropping that removed significant parts of classic artwork. A few other people also felt that the resolution of some images was poor, leading to disappointing print quality, and there were occasional reports of items being damaged during transit.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight the excellent quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of prints, paper, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and speedy shipping,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website informative, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more

Rated 5 out of 5 stars

Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I must say that I was very disappointed…

I must say that I was very disappointed of the quality received.
The camera used to copy the painting was of not a very good quality and did not show the minute important details of the scene...more like spot magnification was used.
Also the camera filmed the painting on an angle, and is not evidently clear looking straight at the scene.
The 2 reproductions has focused the colour in differing sections and the colour is different in both of the paintings.
Overall a second rate production!

May 29, 2023
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Reply from Magnolia Box

Hi Raymond. Very sorry to hear the prints did not meet your expectations - please contact our customer service team at shop@magnoliabox.com who will be happy to look into this for you.

Rated 5 out of 5 stars

Cool print!

This print is vintage, black, and white. Exactly what I had hoped for! It came packed safely in a tube. I have already sent it off to be framed. It came quickly, and as I expected!

May 19, 2023
Rated 5 out of 5 stars

Great poster print

Magnolia was the only UK website that I came across stocking the image I was looking for. I am very happy with the print quality and I liked that I could select from a range of sizes to fit an existing frame because their website outlined clearly the size of mount separate to image.

May 21, 2023
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Rated 5 out of 5 stars

Great Quality and Service

I was looking for a particular type of print and this was the only place I found it, the purchase was quick and efficient and the quality was extremely good, I would recommend Magnolia box !

May 20, 2023
Rated 5 out of 5 stars

My first time ordering from M B

My first time ordering from M B. Very good range of product - got exactly what I wanted. The framing of the print was very well done and arrived in perfect condition, on time. I will definitely use magnolia Box again. Thankyou. Mr B.

May 17, 2023
Rated 5 out of 5 stars

Faultless

We’ve ordered various prints in various sizes, and the quality, packaging and service is faultless.

May 16, 2023
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Rated 2 out of 5 stars

Very late delivery, no communication, seeking refund

Very late delivery, wouldn’t respond to any of my emails for days, print was far smaller than paper size and of poor quality. Seeking a refund now

May 3, 2023
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Reply from Magnolia Box

We're sorry there was a delay with your order. We've now refunded in full. Please keep the print with our compliments.

Thank you for the feedback on the product itself. We're already in the process of updating our rolled print range to remove borders, so the print extends right to the edge of the paper.

Rated 1 out of 5 stars

I was so disappointed with the cards I…

I was so disappointed with the cards I bought. I thought the quality was so bad, and there was nothing to say who the artist was at the back. Very disappointed.

May 4, 2023
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Reply from Magnolia Box

Very sorry to hear this. We've since been in touch to offer a free reprint or full refund, so hopefully we can resolve this for you.

Rated 4 out of 5 stars

Good product but packaging needs improvement.

It was a trouble-free purchasing experience, and I got updates letting me know the status of the order. However I wasn't alerted specifically when my parcel would be delivered. MOST IMPORTANTLY: The packaging you use should be improved. The inside wrapping in bubble wrap was good, but the cardboard carton surrounding it had burst open. It was sealed just with a few pieces of weak tape. The DHL delivery person was quite shocked and suggested I might want to reject the delivery.

April 27, 2023
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Rated 5 out of 5 stars

Both canvas prints were excellent

Both canvas prints were excellent - I bought one form a company on Ebay a while back and the print quality was very poor - a good print requires a good source photograph. good printing equipment and top quality inks. - would use Magnolia box again - prompt delivery and great product.

April 23, 2023
Rated 5 out of 5 stars

Print arrived in good time and in a…

Print arrived in good time and in a sturdy cardboard tube with the print beautifully wrapped in tissue paper. The quality of the print reproduction and the paper used is by far the best I have ever come across. This is about the fifth time I have used Magnolia Box and their customer services and quality is superior and consistent. Highly recommend

April 20, 2023

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