I never received the magazine I ordered, which had published a letter of mine in it. There was zero tracking information and it was very difficult to track down contact details for the company. Really... See more
Company replied
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Ordered two magazines which arrived in pristine condition. Needed to check something about the ordering process and Josh was extremely helpful. Feel like a valued customer :-).
Company replied
Being in North America we just discovered there are special lego magazines and Mag Direct was a fraction of the cost of a local site.
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more
Company replied
Company details
Written by the company
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Contact info
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, United Kingdom
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vanity Fair magazine
Very good; very quick; well packaged; efficient communications; highly recommended
January 26, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Tim . It is very much appreciated.
Your feedback means a lot to us and we are happy that you had such a positive, experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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Arrived quickly and in excellent condition
The magazine arrived in good time and in excellent condition. Thanks!
February 3, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Alan. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that your order arrived quickly in excellent condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Quality
Ordered three separate magazines, special additions to the Good Food collection expecting to receive them within 3-4 days - they arrived 24 hours later! Fabulous quality magazines packed with brilliant recipes, a great addition to any cooks library.
January 19, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Andrew. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Faulty payment system and zero sympathy
I attempted to purchase two magazines the basket went wrong I was charged twice because I thought the first attempt had not succeeded and it had.Sent two lots of same magazines. EMAIL contact numerous and unsympathetic. Will not purchase again.
November 4, 2025
Reply from Mags Direct
We’re very sorry to hear about this Susan and completely understand how frustrating this must have been for you.
Someone from the team will email you directly about this issue and hopefully we can resolve this matter to your satisfaction.
We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best Wishes,
MagsDirect
Reply from Mags Direct
Thank you for your 5-star review Claire. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you were pleased with our service. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
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Reply from Mags Direct
Thank you for your 5-star review Tina. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you are pleased with our service. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Order from anywhere to the UK
I'm ordering from New Zealand for my daughter in the UK. It was easy and efficient... effortless. Love this.
November 4, 2025
Reply from Mags Direct
Thank you for your 5-star review Janette. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you are pleased with our service and can order for your daughter here in the UK. We hope she enjoys receiving her magazines. We look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Fast Service.
Fast Service.
Products as intended.
(Only PostNord had some minor issues in the delivery process. But also that was not critical)
January 22, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Sven. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that your products arrived safely, considering the distance travelled. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Great prices and fast shipping
Great prices and fast shipping to the states.
January 22, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Jayson. It is very much appreciated.
Your feedback means a lot to us and we are happy that you found we are the best way of getting your chosen magazines to the US. We look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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prompt service and delivery
January 20, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Janeice. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Reply from Mags Direct
Thank you for your 5-star review Sophie. It is very much appreciated.
Your feedback means a lot to us and we are happy that you found the Mags Direct website easy to use. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Received quickly and in perfect…
Received quickly and in perfect condition.
Raye may be on the cover but this is the LANDO Vogue!
January 6, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Paul. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that your order arrived quickly in perfect condition. Should you have any issue with the magazine in question, please contact us including your order number
via https://www.magsdirect.co.uk/contact so we can look into what happened and resolve this for you.
Best wishes,
Mags Direct.
Very good, will be ordering again.
Ordered around seventeen magazines, all but one arrived on time & in good condition, the remaining one was sorted very quickly. Very happy, will use again.
January 14, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Greg. It is very much appreciated.
Your feedback means a lot to us, and thank you for your order. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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I ordered Flow magazine and it arrived…
I ordered Flow magazine and it arrived in perfect condition very quickly
January 9, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review. It is very much appreciated.
Your feedback means a lot to us, and we are happy that you had a quick delivery experience with Mags Direct and your order arrived in perfect condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
We had delivery issues
We had delivery issues. But they were dealt with quickly and communicated very well.
January 9, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 4-star review Thomas . It is very much appreciated and your feedback means a lot to us.
We are sorry to hear that you had some delivery issues with your order. This is not the experience we want for our customers and we endeavour to resolve any problems as quickly as possible. We look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Delivered as promised!
October 3, 2025
Reply from Mags Direct
Thank you for your 5-star review, Hugo. It is very much appreciated.
Your feedback means a lot to us, and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Reply from Mags Direct
Thank you for your 5-star review Christopher. It is very much appreciated.
Your feedback means a lot to us and we are happy that you found we are the best way of getting your Lego magazines in the US. We look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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Great prices
Great prices, great offers and came quickly. Would definitely continue to shop.
January 1, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Andrew. It is very much appreciated.
Your feedback means a lot to us, and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Rubbish Delivery
I sent for a vinal record for my son for Christmas on the 19th of December and paid £5•99 for speedy delivery it never came in time being delivered 3 days after Christmas which was useless and a huge disappointment this looks like it was due to your time processing the order
December 19, 2025
Unprompted review
Reply from Mags Direct
We’re very sorry to hear about the delay and the disappointment caused, especially as this was a Christmas gift and Express delivery was selected. We understand how frustrating this must have been.
Please contact us via https://www.magsdirect.co.uk/contact
with your order details so we can look into what happened and resolve this for you.
Kind regards,
MagsDirect
I order the magazine for next day…
I order the magazine for next day delivery but it took a week to arrive
December 21, 2025
Unprompted review
Reply from Mags Direct
We’re sorry to hear that your delivery took longer than expected after selecting next day delivery. Unfortunately, courier delays can occasionally occur, but we appreciate how disappointing this is.
Please get in touch with us via https://www.magsdirect.co.uk/contact
with your order details so we can look into this and resolve it for you.
Kind regards,
MagsDirect
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