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Mahahome Reviews 3,754

•
TrustScore 4.5 out of 5

4.4

Home Goods Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items are exactly as described and sometimes even exceed expectations. People frequently highlight the efficient and speedy delivery service, with many orders arriving ahead of schedule and exceptionally well-packaged to prevent damage. The overall service is also highly regarded, with consumers appreciating the quick and helpful responses to any issues. However, some customers were not happy with the delivery process, experiencing delays or non-receipt of items, which was often attributed to the delivery company. A few other people also felt that some products arrived with minor damage or were not new, and in one instance, a product was deemed faulty and not fit for purpose.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are very pleased with the items... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and efficient... See more

Quality

Clients share positive opinions on quality. Many customers are very pleased with the items received, noting... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers praise the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Our first order went missing and Mahahome went above and beyond by giving us a choice of a refund or re delivery. We asked them redeliver to a different location which they happily did. The whole proc... See more

Rated 5 out of 5 stars

My plates arrived beautifully and safely packed. Will definitely use again if I need more Luminarc items. Thank you for your excellent service!

Rated 5 out of 5 stars

Arrived ahead of expected delivery date. Ordered a Pyrex bowl I have been looking for and found exactly the right size etc. And some Microfibres cloths that are difficult to find.

Rated 5 out of 5 stars

Original order (fragile item) was damaged by the delivery company. A replacement was organised same-day as I notified the company with no issues or disputes, replacement arrived a few days later.... See more

Company details

  1. Home Goods Store
  2. Countertop Store

Written by the company

Mahahome.com is one of the UK’s leading online homeware retailer with guaranteed low prices. We specialise in providing high quality homeware from top brands, for every room at affordable prices. If you are throwing a party, dabbling in DIY or simply on the lookout for a bargain, you have come to the right place. Mahahome’s homeware sale has deals on all the household essentials you could ever need. Visit mahahome.com today.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Missing invoice

Customer service cannot find an invoice for an order placed a week only before our query for the supply of a VAT invoice. Really not impressed...

July 12, 2022
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Rated 5 out of 5 stars

Perfect!

This was a house warming present for a friend and it arrived very promptly in appropriate packaging. Perfect!

May 30, 2022
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Rated 1 out of 5 stars

I recently purchased a set of pans from…

I recently purchased a set of pans from this company and found some damage to one of the medium pans in the set, I’ve tried to contact customer services a few times but no response, damage to product and poor customer service experience. Poor

May 27, 2022
Rated 1 out of 5 stars

The cupcake cases are ok

The cupcake cases are ok, however I wasn't happy to see that each box had a 50p price sticker on them, when I was charged £2 per box!! Not impressed, won't be shopping with you again and certainly won't be recommending you!!

May 24, 2022
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