We ordered this item mid June, the package never arrived and Maia’s customer service has been giving us the run around even though the tracking shows the package was never delivered. After spending ti... See more
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I ordered the ficus with 3 copas and absolutely love it. It is very natural in appearance and super easy to put together. It arrived very quickly and was packaged very well so no damage or crushing at... See more
Company replied
Very pleased with the quality and service. Kept fully informed about shipping and delivery. Placed second order when received first order as very impressed.
Company replied
I've been looking a long for a beautiful plant and I've found Maia store on Amazon. I decided to buy directly from Maia website because the price was lowest. Arrived in time from spain to Italy in few... See more
Company replied
Company details
Written by the company
MAIA SHOP nace con una idea muy sencilla, crear plantas artificiales y preservadas hiperrealistas que hagan los espacios más bonitos, sin necesidad de mantenimiento y con una calidad que se note desde el primer vistazo. Todas nuestras piezas se elaboran de forma artesanal, cuidando cada detalle, cada textura y cada color para que parezcan plantas reales incluso de cerca. Es lo que nos ha permitido convertirnos en una de las referencias del sector y ofrecer las mejores plantas artificiales del mercado. En nuestra tienda encontrarás olivos, bambús, ficus, palmeras, plataneras, aves del paraíso y eucaliptos preservados pensados para hogares, oficinas y proyectos profesionales. Buscamos que cada planta aporte armonía, estilo y ese toque natural que todos queremos en casa. Además, trabajamos con procesos y materiales sostenibles. Contamos con un certificado internacional que avala nuestro compromiso con el medio ambiente, algo fundamental para MAIA SHOP. Creamos plantas pensadas para acompañarte durante muchos años, apostando por una forma de decorar más consciente y respetuosa con el entorno. Ofrecemos envíos rápidos, atención cercana y un catálogo pensado para quienes buscan decorar con plantas sin complicaciones, pero con un acabado realmente impresionante.
Contact info
C/Conde Salvatierra-23-4, 46004, Valencia, Spain
- +34 650 82 55 44
- atencionalcliente@maiashop.es
- maiashop.es
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The olive tree looks almost us natural
The olive tree looks almost us natural. I'm very satisfied with the purchase and the entire service process.
October 7, 2022
Reply from MAIA SHOP
Hello Iwona! Thank you very much for your evaluation 😊
We love receiving reviews like yours!
We are very happy to know that the work we do every day is valued by our customers!
Our artificial trees and plants are handcrafted by our team, always looking for the best quality.
We are at your disposal and we hope you continue trusting us to decorate your home! 🌿 😍
Very pleased with the trees
Very pleased with the trees, slight problem with the delivery service but, Maia couldn’t of been more helpful and accommodating.
Top product and top customer service. 👍
September 5, 2022
Reply from MAIA SHOP
Hello Terrence! Thank you very much for your evaluation 😊
We love receiving reviews like yours!
We are very happy to know that the work we do every day is valued by our customers!
Our artificial trees and plants are handcrafted by our team, always looking for the best quality.
We are at your disposal and we hope you continue trusting us to decorate your home! 🌿 😍
Reply from MAIA SHOP
Hi Christa! Thank you very much for your review 😊!
The whole Maia Shop team is delighted with your wonderful experience and we are at your disposal for whatever you need!
We hope you keep trusting us to decorate your home! 😊🍃
Best regards!
The product is amazing
The product is amazing, but the packing is very loose. Product 5 stars, packing 1 star.
June 13, 2022
Reply from MAIA SHOP
Hi Javier! Thank you very much for your review 😊
We are very happy to know that the work we do every day is valued by our customers.
We are sorry that you didn´t receive the package as expected.
We are at your disposal for whatever you need and we hope you continue to trust us to decorate your home! 🍃
Best regards!
Excellent service
Excellent service, good communication, fast delivery and a great product. Ordered two large eucalyptus trees which arrived well packed and in perfect condition. I plan to buy more
March 16, 2022
Unprompted review
Reply from MAIA SHOP
Hi Jonathon! Thank you very much for your review 😊
The whole Maia Shop team is delighted with your wonderful experience and we are at your disposal for anything you need!
We hope you will continue to trust us to decorate your home! 🌿 🤗 Best regards!
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