I am writing to provide feedback regarding a recent purchase of a Maidenform Comfort Devotion bra. Unfortunately, I had to return the item due to a noticeable decline in quality. The hook-and-e... See more
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Maidenform bras can be very comfortable and I've been buying them for years. I have sensitive skin and they don't itch, and the fit is pretty decent however, they have a BIG issue with the underwire c... See more
The fastest shipping during the coronavirus yet. There were no issues and it came fast. I called up customer service and they my order would ship soon and it shipped later that same day. The items cam... See more
Worst customer service. I ordered directly from them for the first time. 9 days later my order is still in processing, no shipment update, etc. I try to contact their customer support team to ask ques... See more
Company details
Information provided by various external sources
Maidenform Brands is a manufacturer of women's underwear, founded in 1922 by three people: seamstress Ida Rosenthal; Enid Bissett, who owned the shop that employed her; and Ida's husband, William Rosenthal.
Contact info
United States
- maidenform.com
1.9
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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After spending far too much time…
After spending far too much time getting an order together, the Maidenform website will not work. I tried Chrome and Edge, neither system worked. I was unable to actually place my order. In seeking help, they have no email contact, chat is not on after hours and the phone service is also not available. I am left frustrated, with no completed order, and such a waste of my time.
December 3, 2020
Unprompted review
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Worst customer service
Worst customer service. I ordered directly from them for the first time. 9 days later my order is still in processing, no shipment update, etc. I try to contact their customer support team to ask questions and the number doesn't even work for days. Although my order is "stuck in processing", I still can't cancel it. Best part is that if doesn't fit -- it is 6 weeks to process returns. I understand systems are slower due to COVID, but don't blame COVID for your subpar service and communication. Will NEVER order from these guys again.
July 2, 2020
Unprompted review
The fastest shipping during the coronavirus
The fastest shipping during the coronavirus yet. There were no issues and it came fast. I called up customer service and they my order would ship soon and it shipped later that same day. The items came in fine and double packaged! That I have never seen.
May 7, 2020
Unprompted review
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