Gmail Reviews 1,610

I open my emails on the same laptop in the same room in my home in the UK and still gmail wants me to verify it's me on my phone. What is the point in having an email that should be able to be used all over the world if I have this much hassle opening it in my own home? I want an email service that I can open without all this hassle anywhere in the world, not one that I can't open easily in my own home.

google trying to be too smart for it's own good.. wanting to make my new gmail my primary address or something.. in the bin! bye

Gmail email me telling me to sign in to my account, I try to, and they then tell me I have got to have a verification code sent to my phone....I don't have a mobile phone so am excluded from my own account....having a mobile phone isnt compulsory, unless you want a gmail account that is....so no longer using gmail

I can't give them negative a Google stars but would if I could.

We all know gmail is ridiculously overpriced for what it is but out of laziness and indifference and default I've had a half dozen domains on gsuite/gmail for many years.

In that time I've given them thousands of dollars for things I could have just managed myself given the time ( and / tbh mostly just for the equivalent of a postfix email server with everything else beyond that being of, at best, dubious value ).

Anyway last month they threatened to raise their prices significantly and, as justification for that, claimed some sort of「 value add 」for their [ extremely sarcastic/ audible air-quotes 」「 AI 」offerings ( which are all worse than worthless and I've done everything I could to opt-out of them multiple times but they've made that impossible )

So I cancelled then got a bunch of charges for services I cancelled and if I go to any of the admin consoles it shows that I've cancelled.

Then as though that wasn't enough I tried getting in touch with their customer service to demand a refund - it appears to be almost physically impossible to do that.

There was a guide that explained that you could ask the [ again audible-air quotes ] 「 AI 」message agent and then go through some convoluted process to get there but I tried that and it doesn't work.

I tried calling their headquarters and other offices and they're all guarded by [ yet again audible air quotes ] 「 AI 」voice agents who no matter what just funnel you back into their online system and never give you a path to connecting with anything resembeling a human being.

This is not a reputable company and at this point I have serious doubts that it's worth anywhere near its allegedly two *TRILLION* dollar market cap if they're so hard up for money that they're engaging in small-time petty theft like this.

Avoid Gmail / GSuite at any cost.

because gmail NEVER act upon my spam complaints, always by the same spammers.

Now, gmail senders get ann automated reply aksing them to use another email provider

Gmail responded!

I received a DEATH THREAT through a Gmail address….I forwarded this death threat Gmail abuse that day! I got this email address, from Google, on where to write to Gmail if I get a death threat through a Gmail address!

The next day, I received another email from that same address! And the following day, I received another email from that same Gmail address!

That on July 1st, Gmail emailed my acknowledged the threatening Gmail I received, and said they will investigate this!

I sign into my gmail account as I have done for many many years, sadly now I have a 2 step ID to access my account even though I turned off 2 step ID. I have to accept the number and wait for the message on my phone and press the correct number, the first time rarely gives a number option so I have to ask gmail to resend then press the correct number. It is a nightmare using gmail like this. I want to just login using my email address and password none of this nonsense. I am a pensioner and this is too stressful and complicated. I want it to be user friendly like it was before. I want to be able to use my gmail anywhere in the world on any device easily. Please put it back the way it was, stop causing people stress. Be user friendly

I use a different email account from this for almost everything, but am stuck with this for my ancient contracts etc. It's unusable. Over the years it has got worse and worse. I'm trying to empty it out as it's 99% full (seriously, I've had it a longg time) and bulk deletion on phone is a no-go. Swiping emails away I've realised doesn't delete them; it archives them. Okay, I'll just head to archive and delete them all I thought. The archive cannot be found anywhere. Where have they gone? To the same oblivion the emails I used to never receive went? Help tells me I will see them again when someone replies. These are totally redundant or ramdom mails from years ago. So the emails are now "not able to be deleted" from my full, unusable account. Theres never been anything good about GMail but now it's just ridiculous.

Total joke now none stop ads even when you block them , see the same ads over and over . Just a money maker do not care about us like most big companies

I have been a google customer for 20+ years and used gmail for the first time when I was a professional and loved it, also using the google calendar, which is excellent. But now I'm an old lady and can't get into my gmail account. I have money coming out on a subscription that will continue if I don't get in touch with that company. I CANNOT FIND A CUSTOMER CARE way to reach anyone to help and, of course there is no phone #. I'm stuck. I can even get in to cancel my accounts.

I have been using gmail for years. Every once in a while I review the emails in my junk folder, fearing that the junk filter may filter something it shouldn’t. Upon review, to my surprise I discovered that gmail had filtered an email from my CEO without prompting. Keep up the good work with filtering out those horrendously ugly & unpleasant emails. 5* Google….5*.

Really bad platform! ☹️

Just utterly absolutely sick to death of the absolutely stupid people that are managing gmail Google mail. Drives you crazy blocking accounts and not allowing you to log in on the pretext it is providing some security. It needs to let people be responsible for their security and passwords. Just got asked if my backup email is my backup email but it won't let me log in to either email. Said a code was sent. I wasn't.

Even though I know the password for my account they won’t let me in because I don’t have a way to verify it’s me. I lost lots of data because of this and will never use them again

Idk why people r doing such low reviews when it is such a simple but pretty good website. Email lets me send messages to my professors. I don’t get it at all.

I have had a Gmail address for a good number of years. I have been very diligent in keeping my mailbox below 50%, to avoid charges. Service has been good until about 2 years back. I had suspected that the loss of some mail was down to me. However, an extremely large mail loss forced me to look for answers. I found a tool to recover emails and, for the most part, it worked. A further mail loss more recently caused me to use this tool again, this time the result was ‘your mail has been permanently deleted. I have spent some time trying to plug the various ‘holes’ that this loss has caused but the bottom line is ‘you get what you pay for’. I am seeking an professional alternative default address, as these occurrences are too frequent and painful.

Useless. Nothing but problems for the last few weeks. Anything Google touches turns to rubbish.

DO NOT USE THIS PLATFORM FOR AN EMAIL ACCOUNT AS THERE IS NO SUPPORT AND IF YOU GET LOCKED OUT OF YOUR OWN ACCOUNT - YOU LOSE ACCESS TO ALL YOUR EMAILS WITH NO WAY OF GETTING BACK IN!!! - AVOID AT ALL COSTS.

Doesn't deserve 1 star to be honest. Worst email system out of every one that's on the market

There is so much crazy stuff on here, y'all celebrities have lost y'all d minds.I don't know who y'all are, but you have either killed someone,won the lottery, are dead or just crazy..