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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Under al kritik

Under al kritik
Ingen indsigt i kundeservice og kundepleje
Fik aldrig de bestilte varer , og banken måtte afvise betaling som bedrageri

January 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordre ej annulleret - beløb reserveret på mit kort til træk.

Bestilte d. 28.05.24 en creme på hendes side, og betalte og beløbet blev dermed reserveret som i alle nethandler.
Da jeg efter lang tid ikke hørte mere, skrev jeg to gange og bad om ordrestatus.
Begge henvendelse blev ikke besvaret.
Jeg kontaktede hende telefonisk derefter, og telefonen blev besvaret øjeblikkeligt, og hun kunne huske bestillingen, inden jeg nåede til at oplyse ordrenummer mm.
Hun mente at have svaret, og at (begge?) svar må været gået i min spammappe. (Har tjekket og ingen svar der)
Jeg har aldrig modtaget en skriftlig annulleringen af ordren, og dermed er beløbet reserveret til træk på mit kort, indtil sælger laver en annullering af denne reservation.
Jeg har efterfølgende bedt min bank undersøge om denne annullering er foretaget.
Varen som jeg bestilte og som sælger oplyste ikke kunne skaffes, er stadig til salg på hendes side i dag...

May 28, 2024
Unprompted review

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