MAINGEAR Reviews 

51
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, professional assembly, stunning aesthetics, and flawless performance of their brand-new computer systems straight out of the box. People consistently appreciate the prompt, knowledgeable, and extremely helpful support team that guides buyers wonderfully through every single step of the journey. Some reviewers were not happy with occasional component issues, such as faulty parts or unexpected order handling delays encountered during fulfillment. A few people mentioned receiving hardware that required additional troubleshooting or experiencing minor setbacks before finally getting everything to run smoothly and properly.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting incredible build quality,... See more

Quality

Consumers find quality to be exceptional, frequently praising the clean cable management, premium components,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support agents provide immediate, clear... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are exceptionally helpful,... See more

Order

Customers had positive experiences with order, highlighting a smooth purchasing process and helpful sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to drop off my computer the next day, I was able to meet up with Max who was outstanding with customer support and keeping me up to date. I will be honest and say I have had to bring my com... See more

Rated 5 out of 5 stars

MAINGEAR hit all of their marks in the buying process You get what you pay for …. Seems rarer these days I had one issue that I could have result I would rrfm, but I gave them a call. Tec... See more

Rated 5 out of 5 stars

Bought a prebuilt ryzen 9850x 3d top of the line MG1 5090 system and it was delivered in two days. Immediate answers from customer service with any of my questions. Arrived with really incredible gpu... See more

Rated 5 out of 5 stars

I made a mistake with my initial order, so I contacted customer service for help. Customer service was awesome and I could actually understand them (no heavy accents, broken English, etc.) They... See more


Company details

  1. Computer Store
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Computer Hardware Manufacturer

Written by the company

MAINGEAR is a leader in high-performance gaming and workstation PCs. With a passion for crafting the best custom-built computers, MAINGEAR continues to set the industry standard by delivering cutting-edge technology, precision engineering, and world-class support.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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No recent history of asking for reviews

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4.5

All reviews

(51)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

My PC is incredible!!

My PC is incredible!!! I got the ultimate with the 5090 and ryzen 9 9950x3d2. Get me off the opps out there. This PC can do anything I need it to. Big love Maingear!!! If I can do anything to help promote, let me know. I have a gaming channel on youtube, Big Mun Gaming! Um streaming in 4k, not much people are doing that, but um doing it easy!!!

October 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Very positive experience

Very positive experience. Through the years I've ordered a dozen or so PC workstations, always custom builds and from various other vendors. In searching for a new box, I saw that Maingear had a pre-built model ready to ship with almost exactly what I would have configured anyway, and without the delay (or parts uncertainty) of a custom build.

I had some slightly obscure configuration question before ordering. The person I spoke with easily answered most, and he double-checked one with someone else. It was reassuring to know he wasn't bluffing or guessing.

Shipping was exactly as promised, instructions were good, build quality looks good, and communications have been good. I expect to order from them again.

October 4, 2026
Unprompted review
Rated 1 out of 5 stars

This pre-standard shipping says two day…

This pre-standard shipping says two day delivery. I called and asked to be quoted for overnight delivery the morning after I bought it first thing in the morning they quoted me I paid it. They still waited four days to take the package to FedEx so if you’re ordering from them, don’t pay for the overnight delivery because even if they get the standard, you’re not gonna get it in two days let alone one day with overnight

October 8, 2026
Unprompted review
Rated 4 out of 5 stars

Quality Desktop PC in Every Way

Good overall experience from the time I placed the order until receiving my PC. The best part is the quality of the build and great performance I have experienced since getting it set up. A refreshing throw back to when I had time to build my own and avoid garbage commercial image builds and/or lack of quality control before the PC shipped. Thank you!

October 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Build and Knowledge Staff - MAINGEAR

Very happy with MAINGEAR. I recently ordered a dual 5090 setup in the North XL case. Before ordering I spoke to sales and they answered every question I had. The build came out great with everything in appropriate slots to ensure the 5090s both had full operation. I'm very happy with it it's been working great thus far. I was concerned with heat but under the tests I've done so far it's been great. Very knowledgeable staff and good build quality.

The one issue I had was a small crack in the glass case almost certainly from shipping as there was a foot print on the box but MAINGEAR is shipping new glass and was easy to work with.

I'd definitely buy from them again based on my experience and the build quality.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

A Couple Weeks In, Great Impressions Already...

I normally do not write reviews quite this early, but so far, my experience with MainGear has been great. It has been almost two weeks and my new custom MG-1 I ordered as a work machine for game development has been running great. Support has been so responsive that I am planning on extending my warranty already, because even if they can't nail down every question you may have, they at least make an effort and respond which is what I look for in support teams. While things have been running good and I hope it continues that way, I will say that I am happy enough with them so much so at this point, that if something failed I would not really be upset as they have already earned a good deal of my trust. They also have Discord community, which I'll admit is pretty dead - but at least there's some friendly folks around willing to help out if you ask should you encounter any issues. All in all, glad I went with a smaller PC building business, and you do get what you pay for - so far, in my experience at least. It wasn't cheap - but support is definitely in line with the price range, let's hope it stays that way.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing But Great Things To Say

I made a mistake with my initial order, so I contacted customer service for help. Customer service was awesome and I could actually understand them (no heavy accents, broken English, etc.) They were very understanding and helped me cancel the order. This allowed me to make the necessary corrections and order the correct configuration.

Once reordered, my PC arrived very quickly and in excellent protective packaging.

The build quality is awesome and the system runs flawlessly this far.

My PC even came with extra cables, etc. for future use. Excellent in all ways, thank you!

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Computer is great

Computer is great. Looks great. Runs great. Well put together. They use FedEx so be aware of that when you're ordering, but everything arrived in great condition.

September 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I will consistently get my PCs from…

I will consistently get my PCs from Maingear. My experience has been absolutely excellent from start to finish. The build quality is outstanding, their customer service is incredibly helpful, and the performance of the systems I've purchased has exceeded my expectations every single time. I highly recommend them to anyone looking for a reliable and high-quality PC.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fish tank pc is amazing!

I had originally planned to purchase a pc from a well known competitor located in California. But wasn’t happy about the build quality after researching. MAINGEAR was my next option, and I’m glad I made the right decision! My pc was customized and was delivered timely with updates on the status of the order all the way up to arrival. I especially appreciate how well the pc was secured in the delivery box. The build quality of the pc is next level with no bloated software! Just a clean system as I expected. I have already installed additional Drives from my previous pc using the psu wires they thoughtfully provided in its own box. Nice! Love my fish tank pc case pc! They have earned a customer for life.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Everything I could ask for.

I had a PC that was maybe considered mid-tier back in 2020. Having been a while and desiring an upgrade, I got one of their best. And I must say, Maingear's reputation has been well earned.

It works extremely well, all my games are dialed up to 11, and the PC just laughs while doing it. I am well pleased, but that's not all.

I had sent an E-mail asking about potential upgrades in the future, mainly for storage. I am looking into content creation and well, the more the merrier. Within 4 hours, I had received a response from Mr. Barbieri, detailing how it can be done, and if I need help in the future, they're willing to assist.

Customer service, quality product, prompt shipping. I don't see myself going with another company. It's just been great all around.

Thanks, Maingear! You've made me a very happy person :)

August 22, 2026
Unprompted review
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Rated 5 out of 5 stars

God tier

Mind blowing service support and quality. I had a ton of issues and these guys stepped up in a way few others ever would.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Apex Force

Absolutely knocked this build out of the park. Recently upgraded to an Apex Force and dealt with Lou. Probably the best company and rep I've ever dealt with in building a custom PC, took care of everything. PC came super protected and have had no issues since receiving it. Support, especially Lou have been quick and easy to deal with the whole way for a few custom items they did for me beyond what the website builder allows for. Highly recommend.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

I bought my first PC from MainGear around 2015, and it’s been the most reliable computer I’ve ever seen. I made a few upgrades along the way, but it gave me a decade of solid performance before I decided to retire it in favor of something more modern. My first pc was such a good experience that I knew I wanted to order from MainGear again, and it’s where my whole family gets their computers from at this point. I’ve had my new prebuilt for about two weeks now and am super pleased to see that MainGear still delivers the same level of quality. It runs like a dream and there were no hiccups getting it set up. The only suggestion I might make mirrors what other reviewers have mentioned - it would be helpful to have MSI center come preinstalled, and some of the extra odds and ends that ship with the computer could benefit from more labels/instructions.

I’m super happy with the product and experience. I hope to get many more years of enjoyment out of maingear’s computers.

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Bought a prebuilt ryzen 9850x 3d top…

Bought a prebuilt ryzen 9850x 3d top of the line MG1 5090 system and it was delivered in two days. Immediate answers from customer service with any of my questions. Arrived with really incredible gpu support bracket installed i didn't immediately notice. That gpu is super stable. Not used to this level of outstanding customer support which has been amazing. Clean and beautiful build. I am really pleased. Thanks Maingear

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Angel assisted me with replacing my…

Angel assisted me with replacing my cpu, he was awesome. Admittedly I was feeling freaked out but Angel helped me out and made sure everything was all good. He bared with me and resolved my requests promptly. Best customer service I could ask for.

June 17, 2026
Unprompted review

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