Very professional. Fast delivery, sent information of every step. The only issue was that I ordered 10 packets of my medicine but the regulation only allowed 6. So the order had to be changed in ret... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Getting nicotine patches that they removed from local market because they were the only thing that helped was a blessing. Currently fifth day off the cancer sticks. Thank you Mainphar!
Finally I have found place in Germany where I can order my favourite melatonin gummy! It was excellent, and delivery was quick. Delivering with DHL is little expensive. It would be nice if they can fi... See more
Company replied
Ordered some stuff from here and was pleasantly surprised with the process. Service fees where shown in plain sight, the site warned me right away when I tried to add a product that had run out of st... See more
Company details
Written by the company
Medicines from Germany. Delivery DHL Standard.
Contact info
The Black Church, St Mary's Place, D07P4AX, Dublin 7, Ireland
- info@mainphar.com
- mainphar.com
4.7
Excellent
407 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent information about the…
Excellent information about the shipment.
Fast delivery.
February 12, 2025
Unprompted review
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Quick delivery
Quick delivery, safe package, information on arrival
February 10, 2025
Unprompted review
I can highly recommend this Pharmacy!
I can highly recommend this Pharmacy!
Excellent service, updates throughout the process and a smooth delivery to Sweden.
The products arrived well-packaged and within 3-4 days! 👍🏼👍🏼👍🏼
February 7, 2025
Unprompted review
Delivered within 7 days from another…
Delivered within 7 days from another country using DHL then good exchange to Post Nord , good service considering
Weekend between
January 22, 2025
Unprompted review
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Everything was punctual and as…
Everything was punctual and as advertised
December 26, 2024
Unprompted review
High-rate service
High-rate service!
The parcel has been successfully received!
Pleasure ordering from you!
December 10, 2024
Unprompted review
satisfied with their service and…
satisfied with their service and delivery time
December 12, 2024
Unprompted review
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47312
After my first (negative) Trustpilot, Mainphar (Natalia) reacted prompt and offered me to return the order. I decided to not return it as the transport cost almost as high as as the order value. So i changed my Trustpilot to positive 4 stars. I advise clients to make sure they order products they know well and check if the product is the same discription and ingredients.
Ordernr. 47312. I ordered the product "OYONO", I use use this already for years (from my Apothek) I now ordered it at Mainphar, But then (my doctor) noticed that in (the same product and Brand) delivered by Mainphar there is a Hormon Melatonne included that is not safe to take (unlimited). When the package arrived i directly (tried) to contact aftersales of Mainphar. The package is un-openend. I want to return it (on my cost) but the do not answer of give any help.
November 8, 2024
Unprompted review
Reply from MAINPHAR
Dear customers, please refuse to order from us if you expect an immediate response. Especially on the weekends.
We see your letter requesting a free return from the Netherlands to Germany. Why should it be free? What does Switzerland have to do with it? Daniel ordered and the review is written by Carola Lak.
Your letter is 10 Nov 2024, 11:42 (1 day ago) - that's Sunday. Just so you understand, we have 5 working days to respond to you according to all European laws.
You have already rated our work with 2 stars. You have our attention and we have given up everything to respond to you here.
Well, then we'll answer you here:
As you can see, you ordered your order on 01/11/2024 and received it on 08/11/2024.
If you will not only write but also read, then you can see the return policy.
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Very fast delivered
Very fast delivered, easy to order, well packed.
October 24, 2024
Unprompted review
Very satisfied!
Very, very fast delivery / for only 11 days. Well packed. I am very satisfied.
October 22, 2024
Unprompted review
Great
I am satisfied with everything I bought and I am always happy to return
September 16, 2024
Unprompted review
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Ordering was easy.
Ordering was easy.
Deliver was quic, predictable and correct.
September 6, 2024
Unprompted review
I ordered nizoral cream but still waiting
I ordered nizoral cream, paid everything, but for almost 7 days, the status of the order says that the goods are being collected but not yet been sent to me.
I would like to know when the goods will be sent to me since I paid everything fairly?
I just want fair answer.
My order number is 37968.
Update: One day after this review, they canceled my order, now I'm waiting for my money back.
I hope it goes smoothly and I don't have to wait long.
Update 2:
the money was returned to me after 3 days and everything went smoothly.
Tnx
August 27, 2024
Unprompted review
Reply from MAINPHAR
Dear, Marko Teskera.
Your order was immediately cancelled after the store manager raised the issue with the management.
We write the assembly conditions and the time for order assembly when placing the order.
The store manager communicated with you and explained this.
Based on the above, we have decided to cancel your order. We also do not process orders from customers who agree to the terms and conditions and then demand changes.
With wishes for Health
Team MAINPHAR.COM
Medicines from Germany
Great experience
Ordering process was easy and everything from their side was done professionally. I receive updates as my product changed destinations and they even offer to help if my product got stuck somewhere.
August 22, 2024
Unprompted review
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