Maintaindirect Reviews 9

TrustScore 2 out of 5

2.1

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Company details

  1. Construction and Maintenance Office

Written by the company

We are a family run company in Torquay, with over 30 years experience in all trades, there's no job to big or to small, with competitive rates and an efficient service. All aspects of the industry covered, plumbing, electrical, general maintenance, building, Give our friendly team in the office a call with any enquiries you have.


Contact info

2.1

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not use this company

Do not use this company. Glenn Kendall & Tyler Kendall.

Comes across fine at the start but they will take your money and run for the hills.

Please avoid and save yourself from the headache.

May 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Maintain Direct Torquay Cowboy Builders

It seems that this company and Glenn Kendall In Particular have a theme of ripping people off, not paying staff members or turning up to clients properties to finish work. DO NOT use this company if you value your time and piece of mind. That goes for future employees and clients alike. Stay away from this Cowboy Company

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - What type of person doesn't pay a person their wages for an honest days work - Glenn Kendall of maintain direct torquay. This company has a common theme to their brand, check out their google reviews - they owe lots of people money and continuously lie to people.
Lots of continuous promises to pay, but doesn't have the capacity to take responsibility for anything - which is why he lies. I don't like to speak badly of people, but this company has no integrity or standards. If you want a quick bodge it and leg it job - Use Glenn, he's your man.

December 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Do NOT use!!

Do NOT use!!! Extremely aggressive once they have your signature for the work. Left the job half way through ( it was a roof replacement) for weeks for no reason. Took a month longer than it should. And left a lot rubbish that they refused to remove even though the contract states they must!

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid.

Avoid Avoid Avoid.

No customer service skills, rude, arrogant and lazy - you will have to clean up after him as that's beneath him.
Also once he has all his money you will be lucky to hear from him again, I just hope we don't have a problem with the work he has done as I never want to deal with him again.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

We found Maintaindirect to be a very…

We found Maintaindirect to be a very reliable company and the work that they did for us was of an excellent standard. We would strongly recommend this company to anyone requiring work to be done on their property.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant work!

Thanks to Glenn and the team for making a nightmare situation much more bearable. Repairing my house after water damage was a long process but Glenn and the team worked hard to complete the work in a timely fashion. They went above and beyond to make the project work. Thanks so much!! I’d highly recommend Maintain Direct if you need work doing to your property

December 2, 2021
Unprompted review
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