The customer service team guided me through the sizing process to get choose exactly what was needed. US large is a 2XL in Italy. They were so helpful in explaining the timing as each piece is custo... See more
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Review summary
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I have purchased several cashmere turtle neck jumpers. I love them and mix and match under coats and scarves during winter but also where them I late autumn. The jumpers wash well and keep their shap... See more
A truly spectacular selection of the finest quality garments, and brilliant and attentive customer service. I bought a Positano Wrap for my wife's birthday in May, and she found it too light. Mai... See more
This sweater is beautifully made, lives up to all of the comments made by Madison. The color is a stunning blue, and the sizing is accurate. I highly recommend this company
Company details
- Clothing Store
- also in
- Custom Tailor
- Fashion Accessories Store
- Knitwear Manufacturer
- Plus Size Clothing Store
About MaisonCashmere
Written by the company
MaisonCashmere is a leading Italian knitwear brand appreciated in over 100 countries around the world. The first to adopt an "on-demand" business model in the industry, we create high-end products with premium yarns, providing a conscious, transparent, ethical, and customized online shopping experience.
Our production site is nestled in the lush hills of Chianti, just a stone's throw away from Florence. We believe and invest in this region every day, cultivating highly skilled personnel.
Our Commitments
Written by the company
- Made-to-Measure Cashmere
- Design your own cashmere piece. From colors to fit and exact measurements, every detail is defined by you and brought to life by our artisans. Each garment is crafted on demand, one at a time, to deliver a truly personal level of quality, comfort and refinement.
- International Express Shipping
- We specialize in international deliveries to the USA, Canada, UK, EU and Australia through leading express couriers such as FedEx, DHL and UPS. All shipments are handled with priority service and no additional costs for our clients
Easy Returns
30 days to change your mind
Simply submit your request through the dedicated Returns portal. You’ll receive your prepaid courier label there and can ship the package back in complete autonomy.
Contact info
Milano, Italy
- office@maisoncashmere.com
- maisoncashmere.com
Welcome Privilege
4.5
Excellent
778 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Exceptionally good quality.
Exceptionally good quality.
The best cashmere provider that I have ever used.
I will never go anywhere else for my knitwear.
Delivery was very prompt and within the timescale provided at the time of order.
Absolutely five stars.
March 28, 2026
Very easy and fast
March 26, 2026
Beautiful quality and exactly as described
Beautiful quality and exactly as described. I ordered a cashmere sweater and a poncho—all are incredibly soft, well-made, and in lovely colors. Everything looks elegant and feels luxurious.
Very happy with my purchase and would definitely order again! Very fast delivery.
March 26, 2026
LUXURIOUS🌸
LUXURIOUS, SOFT, PERFECT FIT, AND I
PURCHASED A PASTEL THEME.
IF YOU WANT A CASHMERE SWEATER
THAT WILL LAST A LIFETIME THEN
MAISON CASHMERE IS FOR YOU TOO!💕
March 26, 2026
My order was handled in a timely…
My order was handled in a timely manner. The items were as described and fully met my expectations. I like the attention to detail. The price is quite high but, you get what you pay for. I am a satisfied repeat customer
March 24, 2026
So easy to order and a company only…
So easy to order and a company only glad to do business with. No hassle with returns or refunds.
February 21, 2026
The colour is exactly what I wanted.
It arrived on time for a family celebration. I looked grand wearing it and the texture is beautiful. I will certainly order again and will recommend it to friends and family.
March 22, 2026
Perfect end-to-end experience
The shopping experience was very well designed for my specific interest in a cashmere hoodie. Shipping worked well and the packaging/box reflected the quality of the sweater I found inside!
I’m already planning out my next purchase.
March 21, 2026
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March 20, 2026
Excellent service and quality of items.
January 16, 2026
Impeccable quality
The cardigan fully meets my expectations. The color (taupe) is exactly what I had in mind and the quality of the garment is outstanding.
Very good service.
March 14, 2026
Delivery time is much too long
Delivery time is much too long. I do not believe that you produce only on order!
March 12, 2026
Extraordinary quality of cashmere
Extraordinary quality of cashmere. The packaging of the items is very beautiful. I bought two sweaters that I wear with great pleasure.
March 10, 2026
10 stars
Great experience once again with MaisonCasmere. Beautiful sweaters soft and cozy. Excellent craftsmanship and perfect customer service.
March 8, 2026
Reply from MaisonCashmere
Dear Vi,
Thank you for taking the time to share your feedback. We’re pleased to hear that you liked the item.
Our balaclava is intentionally knitted as a single-layer cashmere piece in a medium gauge, which gives it a lighter and softer feel. This construction keeps the accessory comfortable to wear and avoids a bulky or heavy look, while still providing warmth.
We truly appreciate you sharing your experience, as feedback like this helps other customers better understand the nature of the product.
If you ever have questions about materials or construction before ordering, our team is always happy to assist!
Best regards,
MaisonCashmere
Nice and beautiful quality products
Great products with a lot of choices and styles, good quality, nice Colors, good service and follow-up,
Reasonable delays, livraison soignée, bon rapport qualité/prix avec toutes les taxes incluses.
March 6, 2026
Delivery to Northern Ireland actually…
Delivery to Northern Ireland actually happens .great !
Quality of garment very good ..though not as tightly knit as I thought it might be .
Useful comments on the sizes and to see the garments on models whose measurements were given . It was also useful to be made awe of the variation in actual garment measurements compared to those given in the diagrams
Helpful comments on the details of the garment eg. three ply etc .
Helpful comments on washing and maintence.
March 6, 2026
three absolutely wondeful sweaters
I have three absolutely wondeful cashmere sweaters from you.
The last two arrived quickly. Within 10 days I think. Perfect.
But the first one took more than a months to reach my adress. No information what so ever and I must admit I though my money was wasted……
March 7, 2026
nice experience, beautiful piece
Beautiful poncho, extremely happy with my purchase, the texture, the beautiful packaging and the fast service. Will buy again.
March 5, 2026
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