Consistently Fails to Follow Their Own Payout Rules
I’ve used Makeena for several years, and the payout process has been consistently unreliable. Their published rules state that payouts occur 10 days after redemption. However, when you contact them after the 10‑day window, they respond by saying it will take an additional 30 days. When you follow up after those 30 days have passed, they simply stop responding.
This pattern has repeated for about three years, every single time. The company refers back to its own rules, but does not follow them in practice. Communication is inconsistent, and payouts routinely exceed the stated timelines with no explanation.
I’m finally (after years of dealing with them directly) leaving this review so other users know what to expect.

