Great company. Good quality at decent price. First class customer service from Mark who was so helpful and sorted out my measuring blunder with no hassle. Highly recommend.
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Review summary
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What people talk about most
Reviews shaping this summary
Amazing service from all, customer service, delivery all above and beyond. Blinds are lovely, perfect fit. Got express delivery FOC, arrived next day. Already mentioned you to friends and I would... See more
Company replied
All good things to say about this company. Heard about from a recommendation and ordered a very large blind 165 wide by 250 drop which was costing a fortune elsewhere. It arrived quickly and had a min... See more
Company replied
Amazing service. My blinds were made exactly to order, quality is superb and they look incredible. Do not hesitate to buy from this company, they are the best price above all others in search results.... See more
Company replied
Company details
Written by the company
MakeMyBlinds was founded with 3 primary objectives; Making high quality, made to measure window blinds affordable to the average consumer. Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget. Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible. We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish. Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future. We hope to make your blinds soon!
Contact info
Quayside House, Basin Rd, BN41 1WF, Brighton and Hove, Brighton, United Kingdom
- 0117 463 0117
- info@makemyblinds.co.uk
- makemyblinds.co.uk
4.3
Excellent
14K reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Make My Blinds
Hi Gio,
Thank you for your review.
Best Wishes
Make My Blinds Team
Great and beautiful blinds
I was struggling to find blinds that would fit my window, and I am so happy that I found this company. My window size is 260cm, and most companies make them 240cm max. Anyway, they had sent me an email that the blinds would be ready and delivered in a month. I was fine with that, as that was the only company. But I actually received them after a week. My husband installed them, and they look amazing. We had watched a video on how to install them, and it was easy. I am happy with them, and the quality, plus they look so amazing.
November 15, 2025
Reply from Make My Blinds
Hi Zorica,
Thank you for your 5 star review.
Best Wishes
The Make My Blinds Team
We needed new blinds in various rooms…
We needed new blinds in various rooms in our home. As we had never ordered from Make My Blinds before we just purchased them for our kitchen to begin with. When they arrived, the blinds were well packaged and great quality and fitted perfectly. Excellent. We then ordered six blinds for our conservatory and two for our bedroom. All wonderful and fitted exactly. So happy !
October 5, 2025
Reply from Make My Blinds
H Carol,
Thank you for your 5 star review.
Best Wishes
The Make My Blinds Team
Still haven’t received them and can’t…
Still haven’t received them and can’t get a satisfactory reply
November 18, 2025
Reply from Make My Blinds
Hi David,
Thank you for taking the time to leave your review, and we’re truly sorry for the frustration caused while you were waiting for your order. We completely understand how concerning it is when you feel you’re not getting the updates you need.
I can see that your blinds were successfully delivered on 10th December, and I’m glad they’ve now reached you. We apologise for any confusion or delay in communication during the process — that’s not the experience we aim to provide.
If there’s anything we can help with now that your blinds have arrived, whether it’s installation support or any follow‑up
questions, please don’t hesitate to get in touch. We’re always here to help.
Kind regards,
The Make My Blinds Team
Blinds assembled and delivered…
Blinds assembled and delivered perfectly from my own measurements. Took out the insurance to be sure to be sure absolutely genuine company to deal with. On time delivery with updates all the way. Thankyou
June 5, 2025
Reply from Make My Blinds
Hi Pete,
Thank you for your 5 star review.
Best Wishes
The Make My Blinds Team
just don't order from this company!!!
just don't order from this company!!!! ordered blinds, brackets didnt fit the blinds- and they said i messured wrong. But blinds fitted which i messured right, i spoke to them and they we're not helpful... told me i would need to order new and pay, i bought more brackets frrom somewhere else... rubbish customer service,,,, read reviews before shopping here....
November 18, 2025
Reply from Make My Blinds
Dear Lynne,
Thank you for taking the time to leave your feedback. We’re sorry to read how frustrated you feel with your experience and apologise for the inconvenience this has caused.
We can see that we emailed you on 1st December to try and move this forward, however we haven’t received a response to date. We’re keen to understand the issue in more detail so we can review what happened and see how we may be able to help.
If you’re happy to do so, please reply to our previous email or contact our customer care team with your order details, and one of our aftercare team will be glad to look into this further.
Kind regards,
The Make My Blinds Team
Fantastic service from start to finish
Fantastic service from start to finish. Blinds made to fit and they fit perfectly. Speedy delivery too. Would highly recommend as the blinds are high quality.
November 18, 2025
Reply from Make My Blinds
Hi Sam,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Blind was made to the wrong size
Blind was made to the wrong size. Details relayed to factory.....now all gone quiet. No answer to telephone calls. No reply to email. Are you still in business?
November 18, 2025
Reply from Make My Blinds
Dear Roy,
Thank you for your review, and we’re sorry for the inconvenience caused.
We can confirm that the factory has been instructed to remake the blind for you at the revised width, and we’ll keep you updated as soon as it’s ready.
If you need anything in the meantime, we’re here to help.
Kind regards
The Make My Blinds Team
Terrible company. Poor service
Terrible company. Don’t use this company as have terrible customer service and never get back to you. I have ordered my blinds more than 20 days, i haven’t received yet, i haven’t got any tracking or information about the delivery and nobody from the company help me with tis. I will not recommend. Poor service.
December 9, 2025
Unprompted review
Reply from Make My Blinds
Dear Dan,
Thank you for your review, and we’re very sorry for the frustration caused.
We understand how disappointing it is to wait without receiving delivery updates or support. Your order has now been cancelled and fully refunded, and we apologise that it reached this point.
If there’s anything more we can help with, please let us know.
Kind regards,
The Make My Blinds Team
Don’t use this company
Terrible cut my blind wrong rung them to talk to them all I got was you have lost your money and then added we can make you another one if you want I said for free she said no you will after to pay for that one aswell
November 17, 2025
Reply from Make My Blinds
Dear Jamie,
Thank you for your review, and we’re sorry to hear you’re disappointed.
We understand how frustrating it is when a blind doesn’t fit. In this case the order was placed using inch measurements, and because all blinds are made-to-measure to the customer’s exact specifications, we’re not able to replace or remake them free of charge when incorrect sizes are supplied.
Our team did offer to remake the blind, but as a new custom-sized item, this would require a new order.
If you need help measuring in mm or cm, or would like guidance before placing another order, we’ll be happy to assist.
Kind regards,
The Make My Blinds Team
It was the first time we had ordered…
It was the first time we had ordered from this company, it's always difficult when you don't see the item but I can honestly say I am very impressed with the updates we had about our blind and the quality of the blind
November 17, 2025
Reply from Make My Blinds
Hi Mrs Jackson,
Thank you for your 5 star review.
Best Wishes
The Make My Blinds Team
Terrible service
Terrible service , changed delivery date twice on me , I had tenant moving in property so needed to be installed by a certain date , tried emailing and phoning to discuss but could not get a reply , today have asked for a refund, let’s see how this goes as have no faith in this company at all.
November 7, 2025
Reply from Make My Blinds
Dear Mark,
Thank you for your review, and we’re very sorry for the inconvenience caused.
We understand how stressful it is when delivery dates change—especially when you have a tenant moving in—and we apologise that you weren’t able to reach us for support.
We can confirm that a full refund was processed on 9th December, and we’re sorry this situation led to you losing confidence in us.
If there’s anything further you need, we’re here to help.
Kind regards,
The Make My Blinds Team
Reasonable quality
Reasonable quality - not the best I have bought. Strings are flimsy and possibly not suitable for the weight they have to pull.
The tilt mechanism doesn't work.
Look OK and keep the light out fairly well. However as the tilt mechanism doesn't work they do make the room darker than it should be.
November 17, 2025
Reply from Make My Blinds
Dear Sue,
Please accept our apologies for the delay in responding to your review – it appears this has unfortunately slipped through the net.
We’re very sorry to hear about the issue with the tilt mechanism, as this is not the standard we expect our products to meet. We appreciate how this would affect both the functionality and the overall comfort of your room.
To resolve this, we have already raised a request with our factory for a replacement mechanism to be sent to you. A member of our team will also be in touch with you directly to ensure this is sorted as quickly and smoothly as possible.
Thank you for bringing this to our attention, and we appreciate your patience while we put this right.
Kind regards,
Make My Blinds Team
Brilliant fast delivery and blinds I've…
Brilliant fast delivery and blinds I've used your services for a few years now brilliant I wouldn't go anywhere else for my blinds. Going to be ordering more soon for my patio windows
November 14, 2025
Reply from Make My Blinds
Hi Gemma,
Thank you for your 5 star review, and for using us again.
Best Wishes
The Make My Blinds Team
Not too bad
Not too bad. Good product as shown on site but a bit of delay in delivery. Didn't need items in haste, though.
October 30, 2025
Reply from Make My Blinds
Hi Sam,
Thank you for your review. We do apologise for the delivery delays.
Best Wishes
Make My Blinds Team
This is the second time I have used…
This is the second time I have used this company. The blinds are good quality for the price. There after sales team especially Paul is a credit to the company. The only down side is the delivery company they use DPD see my review on Trust Pilot. Otherwise an excellent product for the price and excellent after sales thanks again Paul for all your help.
November 16, 2025
Reply from Make My Blinds
HI Brian,
Thank you for your 5 star review and Kind words about Paul. I will pass this to him.
Best Wishes
The Make My Blinds Team
Great quality
Great quality, delivered on time and easy to fit. Overall great shopping experience. Great price too.
November 16, 2025
Reply from Make My Blinds
Hi Robert,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Reply from Make My Blinds
Hi Debs,
Thank you for your review.
Best Wishes
The Make My Blinds Team
Arrived quickly
Arrived quickly, easy to put up, looks expensive even though it wasn't
November 16, 2025
Reply from Make My Blinds
Thank you for your review.
Best Wishes
The Make My Blinds Team
Reply from Make My Blinds
Hi Salim,
Thank you for your review.
Best Wishes
The Make My Blinds Team
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