Malebasics.com Reviews 

76
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I placed an order from Canada. I paid the cost of First Class delivery. At the time of placing my order, it was indicated delivery within 10 days for my address. After 10 days, my order hasn't left ye... See more

Rated 5 out of 5 stars

I've purchased 4 mini thongs from Malebasics in different colors. They not only fit just right they look great as well. For the serious sun bather this is the ideal thong to obtain that all over tan w... See more

Rated 5 out of 5 stars

UPDATED: The company came through and send me another item. Two weeks later, the original shipment arrived. Since I had already received the replacement, I offered to pay for it since it wasn't ri... See more

Company replied

Rated 5 out of 5 stars

Great experience with quick turnaround to receiving from ordering! All items were sent as stated and they are exactly what I wanted! Thanks, for being a retailer for Joe Synder brand!

Company details

  1. #20 of 28 best companies in Underwear Store
  2. #2 of 2 best companies in Lingerie Manufacturer
  3. #13 of 20 best companies in Lingerie Store
  4. #1 of 1 best companies in Lingerie Wholesaler

Written by the company

MaleBasics is redefining men’s underwear through bold design, premium quality, and true American entrepreneurship. Based in Miami, we create innovative styles that combine comfort, performance, and sex appeal. Every pair of underwear we make is designed to inspire confidence—crafted for real people who value quality and individuality. Our products are manufactured in our own facilities in Colombia the land of Shakira, Maluma, Sofia Vergara and Coffee, proudly Made in the Americas. We are deeply committed to ethical labor practices, renewable energy, and maintaining the highest standards of craftsmanship. This ensures every MaleBasics product is as responsible as it is stylish. From men’s underwear with pouches, lace underwear, sexy thongs, and men’s boxers, to our women’s lingerie collections, MaleBasics delivers comfort and sophistication with a daring edge. Alongside our signature line, we feature brands like DNGEON, Justin + Simon, FemmeBasics, and Femme X, each offering a modern perspective on sensuality and self-expression. With worldwide shipping and unwavering dedication to innovation, MaleBasics stands as a leader in the evolution of intimate apparel—designed with passion, made with purpose, and built to empowe


Contact info

3.9

Great

TrustScore 4 out of 5

76 reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(76)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

I hope customer service will.be better for someone else?

I recieved almost all my order, there were something I didn't want and I was told to send it back. I couldn't,due to the fact I couldn't print it off. I gave not a printer to do so. So I e-mailed back that I couldn't print it(lable). I pleaded ans she told me that's it. I probably will not order again from this company.

May 21, 2025
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Rated 1 out of 5 stars

A Chinese Seller like unethical business practice

* Recently @malebasics.com Bought 1 joe snyder bikini for the first time. Became instant fan of joe snyder
* ordered more joe snyder bikinis @malebasics.com
* started looking for different joe snyder bikini colors, patterns and cuts online. Ordered 4 from joesnyder.com
* ordered all colors & cuts of all joe snyder bikinis @joesnyder.com
* kept searching more designs online. Found 3 on ebay including 1 from male basics (as ebay seller). It was a zebra pattern. Male basics sent me wrong bikini instead. I contacted multiple times stating something like- “please be fair. I didn't experience such practice from non china seller before. Sent pictures of the same i bought from their website and the wrong one. Never responded back. My communication was respectful and gentle. Ebay said it shows “shipped and received” so transaction is all good, so it is ok to ship a dog if u order cat it seems.
* as u can see i am an under addict. I have spent thousands on underwear and still continue to do so. Joe snyder.com gave me VIP Status in 2 months
* for just a 19$ underwear, male basics, you lost so much more lost revenue. Was it worth it?

April 12, 2025
Unprompted review
Malebasics.com logo

Reply from Malebasics.com

Hello Donovan if this is yoru real name.
1. WE ARE NOT CHINESE, WE MANUFACTURE IN COLOMBIA AND JOE SNYDER IS MANUFACTURED IN MEXICO
2. WE DID SHIP THE CORRECT ITEM, HOWEVER YOU CHOSE TO CREATE A TRANSACTION SO A REVIEW CAN BE POSTED.
3. SEEMS YOU ARE PAID BY JOESNYDER.COM MY FRIEND

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. However I’m not able to move on to the purchase page to use my store credit. Needs to be fixed.

August 15, 2022
Malebasics.com logo

Reply from Malebasics.com

Hi, we will get in touch with you right away to solve this issue

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Rated 5 out of 5 stars

Great webshop for men underwear

Great webshop with a lot of choice and good service.

August 3, 2022
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Reply from Malebasics.com

Customers are what make us grow. Thank you for trusting our company to deliver the best underwear on earth.

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Rated 1 out of 5 stars

Placed an order

Placed an order. Credit card was charged, but did not receive order confirmation or shipping information. Several calls to customer service are routed to voicemail and no call back.

February 23, 2021
Unprompted review
Rated 2 out of 5 stars

Bad Experience.

After I placed my order online, with a credit card that I rarely use, I was a victim of fraud!! There was 2 unathorized transactions to merchats that I never heard of. One of them was, Ninja World, and the other one was Nicosia Cyp. I want to make clear that, I only used this credit card for merchats who I know. To my surprise, after placing an order to this site, I got these fraudulent charges, and I had not used this credit card in a long time. I had to cancel this credit card.

April 23, 2016
Unprompted review
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Rated 5 out of 5 stars

Amazing!

I now own 4 pairs of the boxer briefs and they are by far the most comfortable pair of underwear I have ever warn! Will definitely be buying more in the future.

April 11, 2016
Unprompted review
Rated 3 out of 5 stars

Disappointing quality

The item I purchased was a bit different than shown. It is very coarse material and in critical places, does not fit well at all. It is even uncomfortable to wear. It will be the last item I order from them.

March 12, 2016
Unprompted review

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