Mallard Vehicle Finance 01206 243100 Reviews 6

Marlene and Nicola were my main points of contact, both were amazing and helpful. Was such a smooth experience.

Forced me into signing a personal guarantee while I was in a cute mental health crises. I attempted to take my life 2 weeks after signing.
I have explained this to them, I have no money and no assets and was not in a good place when signing.
They originally said they would give me breathing space but they have decided to take me to court less than 2 days after saying they would give me breathing space.
I believe they have acted predatory and have pushed me further towards the edge. I was trying to sell the vehicle but they sent bailiffs in to take the vehicle without my consent and then sold the vehicle i had just purchased for £15,000 for less than £3,500
My only option now is bankruptcy, I honestly do not understand why they have decided to push someone who is already suicidal and had zero assets or income further towards oblivion. They have spoken to my therapist and step change debt relief charity who have both confirmed my ongoing acute mental health crises but they decided to ruin my life for the next 6 years and give me nothing to live for anyway.

My death will be on their hands.

Excellent service looked after me for over 5 years Jason

My advice would be to not use this company. My business is going through financial difficulty and I tried to speak to them to say I’m about to pay the entire loan off within a month, but they are threatening a termination. They won’t openly discuss a payment plan, but also haven’t taken into account I’m about to pay the loan off. Not very understanding company at all; AVOID THIS COMPANY. I have mental health issues and this finance company have made everything worse for me and my business

I would not even give these a 1 star. Absolutely and I mean absolutely Shocking company. Rude staff, The finance lady speaks to you so hostile and aggressive it was quite a shock to be spoken to like that. I only asked a question. I would suggest you email them rather than call them. Plus you also have a record of whats being said. I have since had another car with another finance company and i will say they are a pleasure to deal with easy transaction and so friendly. I would recommend MOTO NOVO finance to anyone. AVOID AVOID AVOID AVOID AVOID Mallard... unless you like being spoken to with so much hostility.

Absolutely shocking company… do NOT and I repeat do NOT finance anything with these!! I brought a car 6 months again and 5 months into the agreement the car broke down with a suspected timing chain!! These guys are no help what so ever!! They are claiming it’s all wear and tear even though it’s not… I’ve spoken to main dealer and they even said they are taking advantage of me being vulnerable and getting a company to repossess my car even though I haven’t missed a payment and taking it to auction… thank you Mallard for NOT HELPING! now I’m stuck with no car and £18k to pay back!!! Absolutely shocking!!