Mall's Pals Reviews 26

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would highly recommend Mals Pals to anyone looking for dog walks or boarding. Flo absolutely loves spending time with Mal and her doggy friends, she’s normally sat at the window waiting to be collec... See more

Rated 5 out of 5 stars

Super reliable, super kind and loved by the hound is the sign of a great business. Mall's Pals has been such a great service and support to us and our Irish Terrier. The hound is never happier than wh... See more

Rated 5 out of 5 stars

We have been using Malls Palls for a number of years now and we honestly feel so lucky to have found Mallory. She is just wonderful and has a fantastic team of people working with her. She is super fl... See more

Rated 5 out of 5 stars

Highly recommend Mall’s Palls. She’s super reliable and our border terrier has such a great time on her countryside walks with all his doggy mates. He does regular home stays with Mall too and loves i... See more

Company details

  1. Dog Walker
  2. Pet Boarding Service
  3. Pet Sitter

Written by the company

We are a primarily a dog walking service, we do a little bit of daycare and boarding, alongside some house/pet sitting within the Bristol and North Somerset area. We give family pets the love, attention and happy social exercise they deserve!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can't thank Mall enough for the…

I can't thank Mall enough for the affection and attention she showers on my dog. Her efficiency in managing bookings and flexibility with my numerous spur-of-the-moment requests is truly impressive. Dogs under her supervision enjoy delightful woodland escapades daily, alongside a warm, home-like setting for their naps. I'm certain my dog thoroughly enjoys her time there, which significantly boosts her confidence and social skills.

December 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super reliable, super kind

Super reliable, super kind and loved by the hound is the sign of a great business. Mall's Pals has been such a great service and support to us and our Irish Terrier. The hound is never happier than when the door knocks and its time for him to go off for his weekly adventures and he returns knackered but content. Add to that photo updates of his escapades and we know he is in safe hands. If you need someone to look after your dog then there is no better place.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

I trust Mals Pals 100% with our two…

I trust Mals Pals 100% with our two dogs and cannot recommend them enough! The walkers are dedicated, kind and go above and beyond. The booking system and communication is really efficient and stress free (even when you’re trying to book an ad hoc walk on Sunday for a Monday walk!) Thank you Mal ☺️

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Mall has been amazing with our boxer …

Mall has been amazing with our boxer dog Lenny.. we felt very confident in mall walking him from the time we met her and wouldn't hesitate to use her again . Whilst we were away on holiday , she sent us regular updates which showed him having a lovely time during his walks. Thanks again Mall 🤍

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great dog walker

Our dog Ginger loves her weekly walks with Mall and Lynnette. She runs out to the van as soon as they open the door. They are friendly, reliable and also send pictures of the dogs having fun on their walks. We use Mall to look after Ginger when we go away and are confident that she will have the best time. We would definitely recommend Mall's Pals to anyone looking for a dog walker.

July 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mall’s Pals is the best!!

Mall is the best dog walker. She is very reliable, great at communicating and most importantly our dog totally adores her and we feel very lucky! We always know he will have a great adventure and come home and snooze the rest of the day. I wouldn’t hesitate to recommends Mall’s Pals for dog walking and dog boarding.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Mall is fantastic 🐶

Mall is fantastic! It took a few visits for our reactive Cockapoo to get to know her, but she took her time and won him over! This meant she was able to take him out on group adventures whilst we were away on holiday - the first time, I might add, that he's been happy in a group environment. Since then we have signed him up to one walk a week with Mall (even though we don't need it!) because he loves it, he loves playing with the other dogs and, most importantly, he trusts & loves Mall. I cannot recommend Mall's Pals highly enough 🥰🐾🥰

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Mall’s Pals is 1st rate!

Mall has been an amazing find for our golden and I’m not sure what we would do without her. We rehomed our dog from overseas and she came to us with some stubborn character traits and needed bringing out of herself. Mall came to the rescue and we now have a gentle and happy soul, who socialises with other dogs and will happily do overnight stays with Mall where she is treated as one of the family. She’s reliable, punctual and clearly loves dogs. Amazing at communicating too if there are any issues we need to be aware of. Couldn’t recommend her highly enough.

August 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best Dog Walkers in Brisfol!!

Malls Palls walk my miniature Dashaund. The service is so spot on! It helps my week flow so much better. The girls are so friendly and really care for the doggies and take the time to get to know each one of them. I have seen a huge improvement in my Mini Daxie’s behaviours and I think that is because she is feeling so loved, getting great walks and being regularly socialised with a great pack of dogs! Thanks so much guys you really are incredible xx

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t speak highly enough about…

I can’t speak highly enough about Mall’s Pals. Mal and her amazing walkers have been an absolute god send for myself and my Labrador Dillon. You know it’s a good sign when your dog gets super excited as soon as he see’s his walker coming towards the door. Mal and the girls have been so flexible and supportive and I can’t recommend them enough!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Mall’s Palls

Highly recommend Mall’s Palls. She’s super reliable and our border terrier has such a great time on her countryside walks with all his doggy mates. He does regular home stays with Mall too and loves it - he gets so excited as we approach her house! We get lots of photo and video updates whilst we’re away, which is lovely.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Positivity and love 💕

Met Mall a few years ago when she kindly helped me with a difficult rescue at short notice and more recently with my mad little terrier and always with such positivity and love 💕💕

May 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing Dog Walker / Boarder ……

I would highly recommend Mals Pals to anyone looking for dog walks or boarding. Flo absolutely loves spending time with Mal and her doggy friends, she’s normally sat at the window waiting to be collected. We also get lots of photos throughout her walks / stays showing how much fun she is having! If your looking for someone who goes that extra mile then Mal will always try to accommodate your fury friends needs 🐾

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful dog walker and boarder

So grateful to Mall for all the love and care she gives my dog. She’s also super efficient with bookings and does everything she can to accommodate my many last minute requests!
She gives dogs in her care a wonderful time with daily woodland adventures with the pack, and cozy nap times in a family environment. I have no doubt that my dog loves spending time there and it really helps her confidence and socialisation skills.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Malls Pals is fab

Malls pals has been great with our two pooches. Mall has taken the time to get to know them and come up with a hybrid arrangement for home boarding too. Our dogs love her walks and can't wait to go. Thoroughly recommend.

April 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

We LOVE Mall’s Pals 🐾💖

We LOVE Mall’s Pals! Couldn’t recommend highly enough.. her dog walking service is 5 star 🌟 and our dogs love her, and her walks. They get to run, play, swim, sniff and enjoy the outdoors. Mall’s Pals looks after our 2 labradors like they are one of her own; when they stay with her - they become part of the family. Mall’s Pals is professional, trustworthy, efficient and excellent value for money. Couldn’t ask anymore from a dog walking service. Our dogs come back happy and tired!
. Fabulous 💖🐶🦴🐾

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Boarding with Mall's Pals

Our young lab has just had a 6 night stay with Mall, and I can certainly say he enjoyed every minute of it! We really appreciated the daily photos and videos and it was obvious that Mall took great care of him. It was great to know he was in such kind and fun hands - I would definitely recommend Mall. Thank you! 🐶

May 13, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look