Great choice / great service. Well packed with quick dispatch. All around a thoroughly recommended vendor.
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Ordered 3 bottles of rum 2 arrived in 2 days. The 3rd did not arrive. Contacted supplier very helpful they believed delay due to post office advised to wait. Waited then again contacted. Supplier un... See more
My parcel arrived safe and sound and the product was perfect but the tracking was non-existent. This meant my husband received the parcel early when it was supposed to be a surprise. Obviously this w... See more
Company replied
I don’t normally leave feedback, because generally service can be very poor for in the U.K. Good old fashioned customer satisfaction is way down on some retailers list of priorities. maltsandspirits... See more
4.9
Excellent
183 reviews
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If you are looking to buy whisky online…
If you are looking to buy whisky online then look no further. A great product at a good price backed up with a great service. I’d have no hesitation in buying again and in fact am looking forward to placing my next order...
April 6, 2021
Cracking!
Can’t be faulted. Professional service, very well packaged and quick at responding to queries.
Will use again!
April 3, 2021
Cancelled my order after confirmation…
Cancelled my order after confirmation and payment very upset
April 2, 2021
Reply from maltsandspirits.com
Hi Tonia
We are sorry to hear that you were upset at your order being cancelled. We contacted you to inform you of the issue and it is unfortunate that our website was overwhelmed by orders for the Springbank Local Barley.
Regards
Steve
first time buying from malts and…
first time buying from malts and spirits. it will not be the last. steve knew his whisky customer service as it should be jim
March 29, 2021
Unprompted review
My first transaction and the order was…
My first transaction and the order was speedily processed and shipped. I will be back...
March 26, 2021
Quick and great customer service.
March 22, 2021
I couldn’t rate highly enough
I couldn’t rate highly enough! Sourced a highly sought after whiskey and delivery to N. Ireland was fast and efficient. Will definitely be back considering the extent of the whiskey enthusiast in our house - it’s becoming more and more difficult to figure out what to buy!
March 13, 2021
Fast despatch and well packed very easy…
Fast despatch and well packed very easy to deal with
March 5, 2021
Unprompted review
First time I have purchased from them .
First time I have purchased from them , they couldn’t do enough first class speedy delivery and well packaged
Would buy from then again
Recomended.
March 4, 2021
Great experience all round
Great marketing from malt and spirits, a Facebook ad grabbed me and I immediately ordered. Very reasonable price, quick despatch and excellent packaging, I’ll definitely buy from malt and spirits again!
March 2, 2021
Great selection and quick delivery.
March 2, 2021
Good prices and service
March 1, 2021
Error in age statement
No problems with delivery, but product not quite as described. The product is an 8-year old whisky as stated on the bottle label, not 9-years as the website description.
Luckily I bought it for the style and finish and we're probably only talking a few months (or weeks) of ageing difference, but a bit sloppy to say the least.
March 1, 2021
Reply from maltsandspirits.com
Hi Rob
I am sorry to hear about your issue. On investigating the error, it appears that the information that we used for our website was incorrect: we used the info as send from Morrison Distillers. Please feel free to return the item for a full refund. If you contact us through our website we can facilitate this for you.
Regards
Steve
Quick and prompt service
February 27, 2021
Good all round service and delivery was…
Good all round service and delivery was spot on
February 23, 2021
Brilliant customer service and fast…
Brilliant customer service and fast free delivery.
February 20, 2021
Great customer service from a nice bunch of people A****
I don’t normally leave feedback, because generally service can be very poor for in the U.K.
Good old fashioned customer satisfaction is way down on some retailers list of priorities. maltsandspirits.com however come highly recommended from me . Great customer experience from start to finish from a really nice bunch of people . A**** from me, well done !!!!!
February 17, 2021
Unprompted review
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