This was my first time ordering from Mama kana. I live in the UK and I have to say I’m genuinely impressed with the quality. Everything exceeded my expectations, it’s easily a 10/10 for me. On top of... See more
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Ordered from this website/ company as my usual from Spain was having logistical issues and what can I say, they're now my go-to people for CBD products! Will ONLY be using these guys from now on, the... See more
Company replied
Made up an accidental order of duplicate products. Meant to only buy 1 but accidentally bought 3 in total. Messaged support trough email, and with no hesitation my misplaced order was return... See more
Company replied
Mama Kana has very good quality products, a fast and careful customer support and fast international shipping. You find there everything you need.
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Company details
Written by the company
Mama Kana est un CBD shop français familial, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD Mama Kana ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.
Contact info
105 rue raymond barbet, 92000, Nanterre, France
- 01 88 81 21 02
- contact@mamakana.com
- mamakana.com
Breach of guidelines
Excellent Products, Fast Shipping & Great Customer Service
I've now placed multiple orders and have been very impressed every time.
The ordering process is straightforward, shipping is fast, and everything arrives discreetly packaged with full tracking and clear paperwork. The products have always been well presented, fresh, and exactly as described.
I particularly appreciate the quality of the flower, popcorn, and trim options, along with the generous promotions and free extras that are often included. My most recent order arrived quickly, was packaged professionally, and included a substantial bonus offer which was a very welcome surprise.
Communication has always been good, the tracking information is reliable, and the whole process feels professional from start to finish.
Based on my experience, I would happily order from Mama Kana again and would have no hesitation recommending them to others looking for quality CBD products and excellent customer service.
★★★★★
June 10, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Mike,
Thank you so much for your wonderful and detailed review. We are truly delighted to hear that each of your orders has met your expectations and that your experience with Mama Kana has remained consistently positive over time.
It means a lot to us that you appreciate the simplicity of the ordering process, the speed and discretion of our shipping, as well as the care we put into packaging and presenting our products. We are especially pleased that you enjoy the quality of our flowers, popcorn, and trim selections, along with the promotions and complimentary extras that we love to offer our customers.
Knowing that you found our communication reliable, our tracking accurate, and our service professional from start to finish is a tremendous reward for the entire team.
Thank you once again for your trust, your loyalty, and for recommending us to others. Reviews like yours motivate us every day to continue providing the highest level of quality and service.
The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
Amazing products and prices
First time ordering and everything was perfect. Delivery from France was only 4 working days. Price was excellent. Products are fantastic! I would highly recommend giving them a go for your CBD requirements. 5*
June 1, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you so much for your wonderful review and for choosing Mama Kana for your first order.
We’re delighted to hear that everything went perfectly, from the ordering process to the delivery. Receiving your package in just 4 working days and finding both the prices and products up to your expectations is exactly the experience we strive to provide.
Your recommendation means a great deal to us and is a fantastic source of motivation for our entire team.
Thank you again for your trust and support. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
I placed an order on May 7th 2026
I placed an order on May 7th 2026
I placed an Order #MAMA234552 Confirmed 7 May & tracking states, Monday 11 May at 12:08 (Heure France métropolitaine)Your Colissimo will soon be entrusted to us! It is being prepared at your sender.As of yet June 7th the parcel has not been handed over to shipping company.
I have already sent an email, but received no reply.
Could someone please tell me what is happening with my order?
Thank you for contact & helping to resolve 08/06
Received item after 1* review 15/06. Company has been courteous, helpful and quick resolving issue & thanks for free gift. Updated stars fairly.
June 7, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Tom,
Thank you for your message. We sincerely apologize for the delay with your order and for the lack of response to your previous email.
After checking, your email unfortunately landed in our spam folder, which is why our team did not see it and could not reply sooner. We are truly sorry for this situation.
We will contact you immediately by email regarding order #MAMA234552 in order to review your case and find a suitable solution as quickly as possible.
Thank you for your patience and understanding. The whole MamaFamily remains by your side with care, attention, and kindness.
Just ordered from them great variety of…
Just ordered from them great variety of resin and flowers cant wait to try it all out after very bad experiences ordering from hemp hash where orders sent to wrong address and or lost i need this for my fibromyagia my severe Insomnia my muscle spasms tried the thc stuff n omg couldn't function at all.
June 4, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Genevieve,
Thank you very much for your review and for choosing Mama Kana. We’re delighted to hear that you enjoyed exploring our selection of flowers and resins, and we hope your first experience with us will be a positive one from start to finish.
We’re also sorry to learn that you previously experienced issues with other orders being lost or delivered to the wrong address. We completely understand how frustrating that can be, especially when you are eagerly waiting for your products.
We truly appreciate the trust you have placed in us and hope that your order arrives quickly and meets your expectations in terms of quality and overall experience.
Thank you again for your confidence. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
Mamakana takes care
Everything is easygoing... Always fast and nice. Mamakana really likes to take care of its family and this is very important. Goodworking and putting attention on Details is a super power which brings all around good vibes and make a delicious experience.
June 2, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you so much for your beautiful review. We are truly delighted to hear that your experience with Mama Kana has been consistently smooth, pleasant, and enjoyable.
Your words about the care we put into looking after our customers mean a great deal to us. We believe that attention to detail, quality service, and genuine care are essential ingredients in creating the best possible experience, so it is incredibly rewarding to know that this is reflected in your experience.
Thank you for noticing the effort our team puts into every order and for sharing such positive energy with us. Feedback like yours inspires us to continue giving our very best every day.
Thank you again for your trust and support. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
Good first time experience
Ordered for the first time, very impressed. Looks amazing, and the customer service is very quick to respond if you have a question. Definitely recommend!
May 27, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Thomas,
Thank you so much for your wonderful review and for choosing Mama Kana for your first order. We’re delighted to hear that you were impressed with your experience and that both the products and our customer service met your expectations.
Providing high-quality products and being available to answer our customers' questions quickly and efficiently are priorities for our entire team, so your feedback means a lot to us.
Thank you as well for your recommendation and your trust. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
Always pleasure buying from Mamakana…
Always pleasure buying from Mamakana top product and top service!!
May 31, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Oscar,
Thank you so much for your wonderful review and for your continued trust in Mama Kana. We’re delighted to hear that every purchase is a pleasure and that you appreciate both the quality of our products and the service we provide.
Comments like yours are a great source of motivation for our entire team and encourage us to keep delivering the best possible experience with every order.
Thank you again for your loyalty and support. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
So happy since found out about mama
So happy since found out about mama, helped me a lot with letting tobacco and THC out of my daily routines after long long years... So thankful, big up for Mama!
May 30, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Joel,
Thank you so much for your heartfelt review. We’re truly touched to hear that discovering Mama Kana has had such a positive impact on your daily life.
Knowing that our products have accompanied you on your journey and helped you move away from habits that had been part of your routine for many years means a great deal to us. Feedback like yours is incredibly rewarding and reminds us why we are so passionate about what we do.
Thank you for your trust, your kind words, and your support. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
Their oils are amazing
Their oils are amazing! They really help with pain and stress!!!
May 28, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Sandra,
Thank you so much for your wonderful review. We’re delighted to hear that our oils have been such a positive addition to your daily routine and that you’re so pleased with their quality.
Knowing that you’ve had such a great experience with our products means a lot to us. We are committed to offering high-quality products that our customers can trust and enjoy.
Thank you again for your trust and for sharing your experience. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
high quality small buds
April 20, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Mikulec,
Thank you very much for your review. We're delighted to hear that you were pleased with the quality of the small buds. We place great importance on selecting products that meet our customers' expectations, regardless of their format.
Your feedback means a lot to us and encourages our team to continue offering the best possible experience with every order.
Thank you again for your trust. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
It was easy to explorar the web and…
It was easy to explorar the web and find the right product and with an excellent price!
May 23, 2026
Unprompted review
Reply from Mama Kana CBD
Hello José,
Thank you very much for your kind review. We’re delighted to hear that you found our website easy to navigate and that you were able to quickly find the right product for your needs. We're also pleased that you appreciated the value we strive to offer through our pricing.
Providing a smooth shopping experience and quality products at fair prices is at the heart of what we do, so your feedback is greatly appreciated.
Thank you again for your trust. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
Happy with the product and good…
Happy with the product and good deliverry
Good experience
Recomended
May 19, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Susana,
Thank you very much for your kind review. We’re delighted to hear that you’re happy with the product and that your delivery experience met your expectations. Knowing that you had a good overall experience and would recommend us means a great deal to our team.
We look forward to serving you again in the future and continuing to provide the quality and service you deserve.
Thank you again for your trust. The whole MamaFamily wishes you all the best and remains by your side with warmth, care, and kindness.
I was a bit stressed about shipping but…
I was a bit stressed about shipping but eventually it came to Portugal after 12 days.
I ordered on portugal site, paid on the ireland site, and Im sure it was shipped from france site...
a little confusing but it arrived :-)
So if you are waiting, just remember this aint amazon.
I did send an email and was responsed quickly saying that the courier was on the way.
All in, great service and would order again.
May 21, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Mick,
Thank you very much for taking the time to share your experience. We completely understand that waiting for an international delivery can sometimes be a little stressful, and we appreciate your patience throughout the process.
We're delighted to hear that your order arrived safely in Portugal and that our customer service team was able to provide you with a quick response and reassurance while your parcel was on its way. We also appreciate your feedback regarding the ordering and shipping process, as it helps us continue improving the experience for our customers.
Most importantly, we're happy that everything arrived well and that you would choose Mama Kana again. That means a great deal to us.
Thank you again for your trust and understanding. The whole MamaFamily wishes you all the best and looks forward to serving you again with the same care and kindness.
A friend of mine suggested this…
A friend of mine suggested this website, and honestly, I couldn't be happier. Buy one and get another for free? bloody hell I wish I had found them before.
May 15, 2026
Unprompted review
Reply from Mama Kana CBD
Hello José,
Thank you so much for your wonderful review and for placing your trust in us.
We’re delighted to hear that a friend recommended Mama Kana to you and that your experience has exceeded your expectations. It’s especially rewarding to know that you enjoyed our buy-one-get-one-free offer and found great value in your order.
Comments like yours truly make our day and motivate us to continue providing quality products and the best possible experience for our customers.
We look forward to welcoming you back soon and having you as part of the MamaFamily for a long time to come, with all the kindness and care that define us.
Good quality and excellent service
Good quality and excellent service! I will be back!
May 6, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed both the quality of our products and the service provided by our team.
Knowing that you plan to come back is a real pleasure for all of us and motivates us to continue offering the best possible experience every day.
Thank you again for your trust and for being part of the MamaFamily. We will always be happy to accompany you with care and kindness.
All the products are good and with nice…
All the products are good and with nice offers
I am very happy to buy here
Thanks
May 11, 2026
Unprompted review
Reply from Mama Kana CBD
Hello Fernando,
Thank you so much for your lovely feedback. We are very happy to hear that you enjoy our products and the special offers we provide.
Knowing that you are happy shopping with us means a lot to our entire team and motivates us to continue offering the best possible experience every day.
Thank you again for your trust and for being part of the MamaFamily. We will always be happy to accompany you with care and kindness.
Reply from Mama Kana CBD
Hello Mateo,
Thank you very much for your kind feedback. We are delighted to hear that you appreciated both the quality of our products and the fast shipping service.
Your satisfaction means a lot to our entire team and encourages us to continue offering the best possible experience every day.
Thank you again for your trust and for being part of the MamaFamily. We look forward to accompanying you again very soon with the same care and kindness.
I placed an order on May 4th and my GLS…
I placed an order on May 4th and my GLS tracking still says that only the shipping label was created and the parcel has not been handed over to GLS.
I have already sent emails, Instagram messages and tried calling but received no reply.
Could someone please tell me what is happening with my order?
May 11, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you for sharing your concerns.
Following your review, we contacted you to request additional information so that we could investigate your order and verify the situation. Unfortunately, we did not receive a response to our request.
As Trustpilot requires reviews to be linked to a genuine customer experience, we are currently unable to authenticate your review without the requested details.
We remain fully available to assist you. Please feel free to reply to our previous message with the requested information so that we can look into your order and provide you with an update as quickly as possible.
We look forward to hearing from you and resolving this situation together, with all the care and kindness of the MamaFamily.
Still stuck in Gennevilliers since May…
Still stuck in Gennevilliers since May 4th? At 00:27 AM today, I agreed to take whatever replacement items you had just to get this moving. It’s now the end of the business day on May 8th, and the parcel still hasn't been handed over. Are you guys running a shop or a museum of unfulfilled orders?
May 8, 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
We are sorry to read your comment and understand that a delayed parcel can be frustrating.
However, we would like to clarify that we asked you for the information needed to identify and verify your order, but we did not receive a response. Without these details, we are unfortunately unable to confirm the authenticity of this review or investigate the situation properly.
Our customer service team remains fully available to review your case as soon as you provide the requested information.
Thank you for your understanding. The whole MamaFamily remains available to assist you with care and goodwill.
I definitly recommend mama kana.
I definitly recommend mama kana.
Good quality flowers and service!
May 5, 2026
Unprompted review
Reply from Mama Kana CBD
Hello André,
Thank you very much for your message and your recommendation.
We’re delighted to hear that you’re satisfied with the quality of our flowers as well as our service. Your feedback means a lot to us and encourages us to keep delivering the best possible experience.
Thank you again for your trust.
With all the kindness of the Mamafamille.
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