The services, customer care and efficiency is excellent. I placed my order on Sunday evening, I got them within the expected time of 24 hours. They have a good variety to choose from and the prices ar... See more
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See what reviewers are saying
It's a shame I have to get excited about a super efficient online retail process but here we are because there's too many people out here not putting in the same effort the people at Mamy Eyewear ar... See more
Mamy Eyewear provided me with two pairs of glasses - varifocals & long distance sunglasses - and I can only sing their praises! Stylish à la Parisienne, very affordable and done in record time. I'm ac... See more
Had a great experience getting myself prescription glasses and sunglasses. Process was super swift and easy and delivery happened within 2 working days! Love the products and would highly recommen... See more
Company details
Written by the company
Quality glasses designed in-house and crafted from top-tier materials — with no middleman, for a fair price all around Kenya.
Contact info
Merchant Square, Block D, Riverside Drive, Nairobi, 22602-00505, Nairobi, Kenya
- +254 115 626 403
- hello@mamy-eyewear.com
- mamy-eyewear.com
Mamy eye wear
The services, customer care and efficiency is excellent. I placed my order on Sunday evening, I got them within the expected time of 24 hours. They have a good variety to choose from and the prices are so reasonable.
The customer service at this location is very POOOORRR
The customer service at this location is very poor. I recently brought a friend in because his glasses needed fixing. The staff were hypocritical and gossiped about customers once they left or re-entered the store. They also treated customers as if they were incapable of understanding basic information. Although I previously liked this place, I will not be returning there ever since they changed staffs at CBD Mammy Eyewear. I have a strong dislike for sellers who are insincere and engage in gossip, its like those three ladies seemed unaware of how their behavior affects their reputation. Too drowned in their own ego to even notice that the customer can notice them sharing those glances women make whenever they'd want to gossip about someone. Ugh!!
Efficient.
Got my prescription glasses from them. The customer service was good , communication was excellent. The product met expectations. Definitely ordering more glasses from them.
Thank you so much MAMY.
POOR CUSTOMER SERVICE
I just walked in to their CBD Store after checking out their frames from their colleagues....and the doctor who attended to me was amazing but the other two service ladies on duty quite something else....so I left for them to check with my insuarance....then they kept this back and forth to the extent the lady serving me guessed the last time I ran my card...again she never confirmed with me she just went ahead to fill in the forms without my consent...the insuarance had already approved from their end but the lady was quite adamant and misunderstanding...despite loving the frames I decided on seeking another service provider because I felt mistreated and misunderstood...as if that wasn't enough the moment I turned they started making facial expression directed toward me....it was a wrap for me I just left the store
Efficiency
It's a shame I have to get excited about a super efficient online retail process but here we are because there's too many people out here not putting in the same effort the people at Mamy Eyewear are! Browse online pick out what you want, automated invoicing and payment and delivery within 2 hours. Incredible 😍
Sunglasses were solid, with a nice weight to them. High quality!
I bought progressives at a very…
I bought progressives at a very affordable price! Good quality glasses abd very trendy!. My daughter introduced me to Mamy and thats best decision i ever made! Life just got clearer with glasses from Mamy
Peter and Sharon gave me a wonderful…
Peter and Sharon gave me a wonderful experience 😊
The customer service was incredible!!
Super cool glasses at affordable…
Super cool glasses at affordable prices. Best customer service from Sharon.
💯 Recommend
Great place, space and products.
Peter and colleagues were very handy in giving a tour and explaining the different choices of glasses and shades.
💯 Recommend.
I now have 5 pairs of Mamy glasses!
I now have 5 pairs of Mamy glasses! I love being able to switch up my look. Keep designing the coolest looks :) Huge fan, big supporter, always will be. Excellent design and service <3
The glasses are just aesthetic
I love the sunglasses from many.eyewear ...inevitable "from Paris to kenya"
Amazing service and frames
Fast service
The pair I got didn’t fit, so I reached out to them and got a replacement pair the next day which was great
Great Service!
They were quick to reply to my problems and it was a very friendly experience overall. They are a company that I would look forward to interacting with again and I think that speaks volumes for how great their customer service was.
Just got my Irene Gold prescription…
Just got my Irene Gold prescription glasses and I’m so amazed by the quality,lightness of the metallic frame just like I wanted and Will definitely be getting more for variety👌
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