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2.5
5 reviews
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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Total scam.
I ordered a glucose meter for $36 and received a junk oximeter (sold for $2.6 on AliExpress). I contacted their support, and was instructed to ship it to an address in Shenzhen for their inspection so they decide if I deserve a refund, otherwise they'll only refund half the value.
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I ordered a Mimir statue months ago. Reached out numerous times and never heard back. Very disappointing and unprofessional.
I ordered two key chain window breaks for $69.29 on July 7 2025. I was told I should receive my order in 7 to 15 days. After 25 days went by i email the company "Mamymarket.com ".
They told me it's on it's way. It's now in the US. The tracking number doesn't tell anything useful. It's now August 8 2025.
Exactly one month to the day ordered.
Buyer beware.
I'm contacting my credit card company and the Ohio Attorney Generals office to make a formal complaint.
Reply from Mamymarket
Dear Customer:
Hello.
We have received your urgent feedback regarding order #[please insert order number here]. First, we offer our deepest and most sincere apologies for the significant shipping delays and ineffective tracking information during this shopping experience, as well as the immense inconvenience and loss of trust this has caused you.
You placed your order on July 7th, and we promised delivery within 7-15 days. However, a full month has passed, and you still haven't received your item. This is entirely our responsibility. The inability to effectively track your shipment, and the inaccurate information we provided previously, is absolutely unacceptable.
We fully understand why you feel misled and have taken the serious step of contacting your credit card company and the Attorney General's Office. We share your anger and frustration.
To immediately correct this serious error, we have taken the following urgent measures:
Immediate Full Refund: We have issued a full refund for your $69.29 order. No action is required on your part; the refund will be automatically credited to your credit card account within 1-7 business days. This is our most basic obligation to you.
Free Gift: Regardless of the final destination of this package or whether it arrives, you will not be charged or required to return it. If it arrives in the future, please keep it. This is our modest compensation for wasting a month of your time.
Highest Priority Logistics Investigation: Your case has been assigned the highest priority. We are urgently investigating with our logistics partner to determine the exact status of this package and the cause of the delay. We will update you on our findings within 24 hours, regardless of the outcome.
Cooperation with Official Investigation: If the Ohio Attorney General's Office contacts us regarding this matter, we will fully cooperate and provide all necessary order and communication records to fully explain the situation.
We understand that a refund is far from sufficient to compensate for your patience and time spent on this process. We are simply fulfilling our most basic responsibility and hoping to prevent you from having to expend further effort on this matter.
We once again offer our sincerest apologies for any inconvenience and anger this may have caused you. Thank you for finally choosing to bring this matter to our attention.
Ever since I got this children cutlery set, me baby has stopped squirming when eating. This is indeed a good idea! Save me a lot of energy
Reply from Mamymarket
Dear customer, thank you for sharing this set of children's tableware for your help.
We know that the most important thing in parenting is the healthy growth of your child. I am glad that by matching your baby with suitable tableware, you can effectively avoid squirming when ingesting food, thereby shortening the time for cleaning up after meals, and also reducing your burden.
Improving the quality of parenting is our original intention in launching this series of products. Your feedback allows us to see the value of design.
We will continue to develop children's products suitable for different ages to provide more parents with more humane parenting support. At the same time, thank you for encouraging our efforts with practical cases.
If you need other specifications next time, please ask directly and we will do our best to provide you with more help.
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