Managed Divorce Reviews 

627
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

2 stars at best because of your recent correspondence. To say quick is a shambles it took best part of 2 years to get completed. Was told all for a single price then hidden costs kept emerging and I’m... See more

Company replied

Rated 5 out of 5 stars

I am at the very early stages of divorce proceedings, but I must say the communication has been outstanding. Every question I have asked via WhatsApp or email has been answered within half an hour. Th... See more

Rated 5 out of 5 stars

They are just excellent , make your this hard process , easy stress-free and smooth. N they are very fast , n updated you time to time from there end , u never have to chase them during the process ,... See more

Rated 5 out of 5 stars

From the initial call by myself, I have been treated with respect and patience. I had issues with WIFI access and the team were patient and understanding, I never felt rushed or pressured. I had to ma... See more

Company details

  1. Divorce Service

Information provided by various external sources

Managed Divorce is the UK's leading provider of cost-effective, comprehensive managed divorces. We pride ourselves on our exemplary customer service and have helped over 100,000 customers obtain quick uncontested divorces since we began offering our services in 1999.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

627 reviews

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4.5

All reviews

(627)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Quickie darned Good

You're advise was on point and spot on given me peace of mind that my case will be sorted with no hassle or problems a company I would recommend for any needs the help team have been working with me every step of the way a big thank you from myself

November 28, 2023
Rated 5 out of 5 stars

The most stress free a divorce could have been

The managed divorce package was as simple as it gets. Right from the beginning of the process to the end, everything is done for you. No paperwork to fill out, nothing to post, everything is done by emails and phone calls which makes the process so easy and simple.

There were a couple of occasions where the online tracker on my account wasn't giving the most up to date information so I would simply do a livechat and within a couple of minutes I would have a full update of where the divorce was up to.

All questions I've asked have always been answered in a very easy to understand way meaning there hasn't been a point during this whole process where I have been left not understanding what was happening and what steps were next.

November 27, 2023
Rated 1 out of 5 stars

Awful

I have never heard of a company like this .they sold me a clean break order that did not meet my needs they took the money in June and I am still waiting to hear about a refund .Even one of the solicitors .they put me onto said it was not explain properly when I purchased it they fob you off constantly awful company leave well alone

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Update: Managed Divorce approached Trust Pilot and claimed that I am not a genuine customer. Here is my customer reference number:1274772. Furthermore, happy to provide all the email exchange evidence. Just proves the point I initially made.

Absolutely shocking! They have literally stolen my money and provided me with no service!!! 24months down the line I am asking for a refund because they didn't do ANYTHING and they are telling me that they can't refund because of 14day cancellation policy, "oh, sorry that I didnt realise 14 days after making a pyament into your pocket that you will sit and do nothing, my bad..."!!! Wrote a complaint-got sent back a generic email, when questioned the reply, got nothing back to date! Getting some professional advice on how to bring this people to justice.

September 1, 2023
Rated 1 out of 5 stars

18 months of mis management

From day 1 of this 18 month marathon of hassle caused by this company to the final divorce order where I had to sort with phone calls and mis management on there part. From the moment I parted with my money I heard nothing only to chase and be told it was in hand. Complain again to be told nobody had actioned my case as there was a problem ( I’d still be waiting no doubt ). We proceeded to the clean break order with ping ping emails approximately every 2 weeks for a year then telling me I’d filled the forms wrong but no real help on how to do it correctly. When I did call I was spoken to like I was a nuisance by a young lady sounding about 16 with zero life experience and skills. After a year to fill a form in that takes about an hour (with professional help) I sent it to my Ex wife to sign who sort legal advice and it was laughed at by her solicitors who said no way would the court pass it it was a shambles! I then paid a solicitor to sort which they did in an hour, sent via the clean break portal direct to the court and passed within a week.I then asked a simple thing to get my final order which I confirmed in an email as requested. Waited another 2 weeks for a 1 to 2 day court turnaround and phoned to be told that although I’d requested the final order nobody had actioned it.
I can’t be asked to ask for a refund the thought of making contact with them makes me feel sick. I urge anyone to not use these people. You will regret it.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

very straightforward service for me from start to finish, updates at each stage of the divorce, they were very helpful, On hand to answer any questions you had or your concerns.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

I DO NOT KNOW how this company has 4.5…

I DO NOT KNOW how this company has 4.5 on it's ratings. I applied for this company to manage my divorce in January 2023, it is now almost September and i'm trying to get a reply from them!! i paid £899 for a fully managed divorce and financial split but since they took my money nothing has been managed, They don't answer emails, the online ,chat doesn't work and when you phone nobody knows whats happening. I'm having to contact the legal team that i paid another £593 to use (hidden fee after the 899). I cannot say in this how bad this company is and can only say the good reviews on here need to be seriously looked at.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

The support you get is amazing

The support you get is amazing! Evan has been great and answered all my questions and even went above and beyond helping me and even rendered me when I had to go on the help chat line again

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use

Friendly and supportive team at a time when it is needed. Live chat was very easy to use, always someone on hand to help or update me on the process

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

Managed Divorce

The only thing they managed in 18 months is to take my money constantly fobbed of with excuses dealt with by what appears to be trainee solicitors that had no answer for your questions
Don't waste your money seek alternatives I'm know 18 months down the line still not divorced and having to start all over again with a genuine solicitor

May 24, 2022
Unprompted review

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