MUSKETEERS Reviews 51

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have bought a number of items (mostly candles and hand washes) from Musketeers and have never been disappointed. My absolute favourite is their Mulled Wine candle - this medium sized candle bur... See more

Rated 5 out of 5 stars

Bought both the delicious fresh mint and the zesty lemon candles. Absolutely gorgeous energising and uplifting scents. Really loved the coffee and the oud scents too. Liked the natural bamboo wick... See more

Rated 5 out of 5 stars

Found this company online looking for a gift for my husband who loves steam trains., I contacted them to see if they had Steamtrain candles in stock and if they did next day delivery. Dan responded... See more

Rated 5 out of 5 stars

Brilliant local company with a range of handmade products - I’ve tried various candles, shower gels, and diffusers and been impressed by all of them! They come in stylish packaging and the customer su... See more

Company details

  1. Candle Store
  2. Decoration and Interior Design Store

Written by the company

We are the only UK candle brand dedicated to men. Why? Because guys love great smells too. The Musketeer mission is to redefine the candle experience for men, offering a diverse range of sophisticated scents and designs that complement their lifestyle and preferences. Our products are designed to help you find your 'scents' of adventure. We want our scents to whisk you away to a new place in your mind - maybe a previous memory, or your imagination where the world is your own, where anything can be possible! We believe that self-care knows no gender, and everyone deserves to indulge in the simple pleasures of life. Join us on our journey to redefine masculinity one candle at a time, and let Musketeers illuminate your world with sophistication, style, and undeniable masculinity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Wow!

Wow! Love the wax melts. Absolute value for money. Beautifully created and the fragrance is so usually divine. Quick safe postage. Delighted as always xxx

September 28, 2025
Rated 5 out of 5 stars

Perfect gift or something for yourself

I’ve brought the wax melt from this company a couple of times now and the scents are brilliant. They last a long time and make your house smell amazing. I would recommend to anyone for gifting ideas or just for yourself.

June 3, 2025
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Rated 5 out of 5 stars

Great products from a great little company!

I have bought a number of items (mostly candles and hand washes) from Musketeers and have never been disappointed.

My absolute favourite is their Mulled Wine candle - this medium sized candle burned for two or three hours each day throughout Christmas and into the New Year, filling the kitchen with the most delicious aroma. The new style "paint tin" cans help ensure an even burn with little risk of tunnelling - this one burned to the last few millimetres of wax.

I can also recommend their lemongrass and ginger range - the smell is divine!

March 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Great scents!

So nice to find candles that actually deliver when it comes to their scents. Such a great variety too. Would recommend catching them at a market if you can, to sample them all in person, but if not, I gave my sister a number of the samples to try out as a Christmas present. She loved them.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Range of Products

Brilliant local company with a range of handmade products - I’ve tried various candles, shower gels, and diffusers and been impressed by all of them! They come in stylish packaging and the customer support is always prompt if I have any questions. I highly recommend Musketeers!

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Garbage

Updated my review. Issues with the first two candles and Daniel and the team were quick to rectify. Sent out two new ones which work perfectly and a banging smell!

February 1, 2025
Unprompted review
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Reply from MUSKETEERS

Hi Martyn,

I'm terrible sorry to hear this was your experience. It's very rare that any of our candles have a wick burn out, so I'd happily replace both of your candles for you free of charge.

I can't see your order on our system, so could you email us at sales@shopmusketeer.com?

Kind Regards
Daniel - Founder of Musketeers

Rated 5 out of 5 stars

Super little company

Found this company online looking for a gift for my husband who loves steam trains., I contacted them to see if they had Steamtrain candles in stock and if they did next day delivery.
Dan responded immediately and I received the candles the next day.
Delighted, super products, very helpful company and speedy delivery.

January 12, 2025
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Rated 2 out of 5 stars

Candles don't actually smell of…

Candles don't actually smell of anything when burning.... pricey for what they are

January 5, 2025
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Reply from MUSKETEERS

Hi Chris,

Thanks for your review, but I'm sorry you feel this way. All of our candles are checked for scent throw before being shipped, but we're also aware that scent is a subjective thing, so sometimes we find some can't smell our candles as strongly as others.

As for price, we do our best to keep our prices reasonable, and we provide multiple sizes so everyone has an option for them. Naturally, the larger the candle, the better the price for the amount of candle you get! I'm sorry if you personally didn't feel this worked for you.

We'll keep working to improve our company, products and service, so if you're able, reach out to us at sales@shopmusketeer.com and I can see about getting you a replacement, after all - We want you to be satisfied with your purchase.

Warm Regards
Daniel
Founder of Musketeers

Rated 1 out of 5 stars

The candle (full steam ahead) smells of…

The candle (full steam ahead) smells of nothing but candle. Perhaps it missed the scent department? Is that possible; who knows.

November 25, 2024
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Reply from MUSKETEERS

Hi Carl,

Thanks for your review, but I'm sorry you feel this way. All of our candles are checked for scent throw before being shipped, but we're also aware that scent is a subjective thing, so sometimes we find some can't smell our candles as strongly as others.

We'll keep working to improve our company, products and service, so if you're able, reach out to us at sales@shopmusketeer.com and I can see about getting you a replacement, after all - We want you to be satisfied with your purchase.

Warm Regards
Daniel
Founder of Musketeers

Rated 2 out of 5 stars

Weak scent and poor customer service

I ordered 2 of the sample sizes but only 1 arrived and there was no response when I emailed to ask about the other one.
I was also disappointed with the scent which was fairly weak

October 7, 2024
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Reply from MUSKETEERS

Hi Henri,

Just posting as a general note for everyone viewing this review - I have spoken with the customer via email and sent replacements for their order, and expressed their satisfaction with the service. I understand people are busy, so don't always have time to change reviews, I just wish for everyone to know that we care that our customers have the best experience with us as possible :)

Warm Regards
Daniel
Founder of Musketeers

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