Manchester Private Hospital Reviews 

1,765
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff and expert surgeons for being extremely kind, highly professional, and explaining all procedural steps thoroughly from the start. Consumers note that the overall recovery process is remarkably smooth, while the final outcomes are truly life-changing and boost personal confidence significantly. Some reviewers were not happy with certain interactions, specifically mentioning feeling rushed during recovery or dismissed by staff when raising questions. A few other people also felt that formal complaints and ongoing recovery concerns were not always handled with enough empathy or proper care.

What people talk about most

Staff

People report positive experiences with staff, highlighting the welcoming and professional environment... See more

Service

Customers consistently note positive experiences with service, highlighting that medical professionals are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that consultations and procedures are... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and prompt responses... See more

Product

Customers had positive experiences with product, expressing immense satisfaction with their surgical outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was first nervous when visiting the hospital as I didn’t know what size implants I wanted. Dr Singh was amazing and recommended a suitable size. I was admitted at 8am and ready to go home early afte... See more

Company replied

Rated 5 out of 5 stars

Very professional and kind staff. Clean facilities. Staff guided me through every step. Still early days so final results not yet completed, but promising! Mr Fiore was supportive and clear with his a... See more

Company replied

Rated 5 out of 5 stars

I had tubular breast correction and breast englargment with Dr shivram Singh and he was amazing. He puts all factors into consideration height weight and what implants would suit your frame. Can’t re... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Mr Khalil and the team at Manchester private hospital enough for anyone considering a breast augmentation. From my consultant through to my post op care, the entire experience was... See more

Company replied


Company details

  1. Plastic Surgeon
  2. Cosmetics Industry
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

About Manchester Private Hospital

Written by the company

Welcome To Manchester Private Hospital

At Manchester Private Hospital, we provide exceptional medical and aesthetic surgeries in a state-of-the-art facility. Located close to the centre of Manchester, our specialists offer the highest quality of expertise and professionalism, from consultation to aftercare.


Why Choose Us?

There are lots of reasons our clients choose Manchester Private Hospital. We offer a comprehensive range of procedures at our technologically advanced facility in a brilliant location close to Manchester city centre. What’s more, our patient-centred approach means that often patients do not need to stay overnight, and are able to recover in comfort at home after a short period of observation in one of our stylish and contemporary recovery areas.

Our Mission

We continually strive to be the best in our field, leading by example when it comes to medical excellence and patient care. This means:

  • Offering the highest standard of outpatient care in Greater Manchester
  • Eliminate barriers to healthcare for patients
  • Empower our skilled team to deliver exceptional service for our patience.

At A Glance
  • GMC registered surgeons
  • More than 4000 happy patients
  • Flexible finance options based around you
  • CQC registered private hospital

    Our Priority Is You

    All our surgeons are members of the General Medical Council – the GMC – which is the independent regulator for doctors in the UK. They have years of expertise delivering procedures and caring for patients throughout the process. Our surgeons are also members of their respective professional associations, including:

    • The Royal College of Surgeons The British Association of Aesthetic Plastic Surgeons (BAAPS)
    • The British Association of Plastic and Reconstructive Surgeons (BAPRAS)
    • The British Association of Body Sculpting (BABS)
    • The British College of Aesthetic Medicine (BCAM)

    Our Facilities

    In addition to our suite of operating theatres, which includes the only ultra-sterile digital bio-claded theatre in the UK, our facilities include recovery bays, consulting rooms and a minor procedures outpatient area. Everything has been designed with patient experience in mind, meaning your visit will be as comfortable as well as highly professional.

    Our Standards
    We are meticulous when it comes to quality. Health and safety, quality of patient care, and clinical outcomes are all monitored continuously and reviewed regularly.

    Our Availability
    We’re open seven days a week, providing prompt and convenient treatment times.

    Bespoke Care Carried Out By Experts
    At Manchester Private Hospital, it isn’t just about utilising advanced technology to help you enjoy a seamless surgical experience. We also deliver the highest standards of surgical safety, ensuring your recovery is as quick and painless as possible.

    Our medical team makes regular check-ups with all patients, ensuring they have everything they need for an optimal recovery. From the beginning and throughout your recovery, we make sure you have access to the right nutritional solutions to help you feel healthy, strong and well again in no time.

    We aim to discharge all patients within 24 hours. We comprehensively explain our patient’s care needs to family or guardians, so that post-surgical care at home can be as effective as possible.

    All of this is part of our inclusive billing program. We understand that trusting someone with your wellbeing is a big step, so we take time and care to be transparent about what you can expect from your procedure and recovery.

    You can rest assured that at Manchester Private Hospital you will be treated like a person, and you can look forward to enjoying post-procedure life as soon as possible


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,765)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

My experiences at Manchester private hospital

My previous experiences have been extremely disappointing. I underwent two surgeries with my first surgeon and was left deeply upset after both surgeries . Following this, I felt increasingly disregarded rather than supported. I experienced repeated cancellations of appointments and surgery dates, and when I continued to raise concerns about the outcome of both surgeries, I was eventually told that nothing more could be done for me. After going through two operations, I found the whole experience incredibly upsetting and felt that my concerns were no longer being taken seriously. That I didn’t matter.

My experience with Nabila Nasir, however, has been completely different. From the beginning, I felt listened to, understood and reassured. She took the time to understand what I had been through and how much it had affected me. I just wanted to feel normal again, and Nabila understood that. For the first time, I felt completely confident that my concerns were being heard and that I was in the right hands.

I am now genuinely delighted with my corrective surgery, Nabila has been professional, caring and supportive throughout, and the care I have received from her and her team has restored my confidence. After everything I had previously experienced, being able to finally say that I am happy and I feel normal, this means a great deal to me.

I cannot thank Nabila Nasir enough for the difference she has made to my experience and for giving me my confidence back that I am truly happy with.

I am rating this 5 star due to Nabila Nasir only

August 9, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Sarah,
Thank you for taking the time to share such a detailed and honest account of your experience.

We are sorry to hear how upsetting you found your earlier surgical journey and that, at that time, you felt your concerns were not being heard or addressed in the way you had hoped. We recognise how important it is for every patient to feel listened to, supported and valued throughout their care.

We are therefore very pleased that, as part of Manchester Private Hospital’s comprehensive aftercare and continued commitment to addressing your concerns, you were able to receive further assessment and corrective surgery with Ms Nabila Nasir and her team.

It is wonderful to hear that Ms Nasir made you feel listened to, understood and reassured, and that you felt confident in her care. Most importantly, we are delighted that you are now genuinely happy with the outcome of your corrective surgery and that this has helped restore your confidence.

Supporting our patients does not simply end following their initial procedure, and we are pleased that the continued care provided by Manchester Private Hospital, together with Ms Nasir’s expertise, has ultimately resulted in such a positive outcome for you.

Thank you for your kind words about Ms Nasir and her team. We will ensure your feedback is shared with them, and we wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

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Rated 5 out of 5 stars

Courtesy,professionalism and continual…

Courtesy,professionalism and continual information update,made for a seamless experience starting from reception and admin through to nursing and clinical staff.
I wouldn't hesitate to recommend MPH.

July 23, 2026
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Reply from Manchester Private Hospital

Dear Teresa,
Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had such a positive experience with Manchester Private Hospital. It's fantastic to know that the courtesy, professionalism, and regular communication from our team helped make your journey seamless from start to finish.

We're especially pleased that every member of our team—from reception and administration through to our nursing and clinical staff—contributed to making your experience a positive one. We will be sure to share your kind feedback with everyone involved.

Thank you once again for your recommendation and for choosing Manchester Private Hospital. We truly appreciate your support and wish you all the very best.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

Fantastic Treatment From First…

Fantastic Treatment From First Consultant To Operate,Care Of The Nursing Staff ,Aftercare outstanding, Definitely Recommend Manchester Private Hospital,I Had Facelift ,Neck Lift And Upper Eyelift, Extremely Happy With My Results

June 9, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Mark,
Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you had a fantastic experience from your initial consultation through to your surgery and aftercare. It's wonderful to know that you felt so well looked after by our nursing team and that the care you received throughout your journey met your expectations.

We're especially pleased to hear that you are extremely happy with the results of your facelift, neck lift, and upper eyelid surgery. Providing excellent care and achieving outcomes that leave our patients feeling confident and satisfied is exactly what we strive for.

Thank you for your kind recommendation of Manchester Private Hospital. We truly appreciate your feedback and wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

Everyone is amazing

Dr Singh and the staff are amazing. All friendly, welcoming and happy to answer any question or concern. They do not pressure you into it, it is completely your choice and they make you feel comfortable enough to make the decision yourself. Wish I’d of done it all sooner

June 23, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Lauren,
Thank you so much for taking the time to share your wonderful feedback.

We are delighted to hear that you had such a positive experience with Dr Shivram Singh and our team. It's fantastic to know that you found everyone friendly, welcoming, and always happy to answer your questions and address any concerns.

We're especially pleased that you felt supported throughout your journey and never felt under any pressure. Ensuring our patients have all the information they need to make the right decision for themselves is something we take great pride in.

It's wonderful to hear that you are so happy with your decision and only wish you had done it sooner. Thank you for choosing Manchester Private Hospital and for your kind recommendation. We wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

Mr Saddique and the wonderful care given

The team at the Alexandra hospital in Cheadle with the surgeon Mr Saddique and his wonderful anaesthetist Doctor Amara plus the team in theatre, recovery, critical care with Florence and Stafford with sister Mary.Thank you all for giving me my life back both in quality and the after the scare in theatre my actual life.
Trevor Cunliffe

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I had tubular breast correction and…

I had tubular breast correction and breast englargment with Dr shivram Singh and he was amazing. He puts all factors into consideration height weight and what implants would suit your frame. Can’t reccomend enough. Dionne is quick to respond to any inquiries you might have

June 8, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Izzy,
Thank you so much for taking the time to share your experience and for your wonderful review.

We are delighted to hear that you had such a positive experience with your tubular breast correction and breast enlargement procedure with Dr Shivram Singh. It's fantastic to know that you felt confident in his expertise and appreciated the personalised approach he took in recommending implants that best suited your individual frame and goals.

We're also pleased to hear your kind words about Dionne. Providing prompt communication and support throughout the patient journey is something we pride ourselves on, and we're delighted she was able to assist you with any questions you had.

Thank you once again for your recommendation and for choosing Manchester Private Hospital. We will be sure to share your lovely feedback with Dr Singh, Dionne, and the wider team. We wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

Very professional and kind staff

Very professional and kind staff. Clean facilities. Staff guided me through every step. Still early days so final results not yet completed, but promising! Mr Fiore was supportive and clear with his advice and expert in what he does. His aftercare was superb.

July 12, 2026
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Reply from Manchester Private Hospital

Dear Annie,
Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that you found our team to be professional, kind, and supportive throughout your journey, and that you felt well guided at every stage of your treatment. It's also great to know that you were pleased with our facilities.

We're especially pleased to hear your kind words about Mr Fiore. We will be sure to share your feedback with him, and we're delighted that his clear advice, expertise, and excellent aftercare have made such a positive impression.

We appreciate that you're still in the early stages of your recovery, and we're thrilled to hear that your results are already looking promising. We wish you a smooth recovery and look forward to seeing your final results develop over the coming weeks and months.

Thank you once again for choosing Manchester Private Hospital.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

Breast augmentation with Mr Khalil

I had breast augmentation with Mr Khalil and I can honestly say he and his team were amazing every step of the way. They made me feel so comfortable throughout the whole process and they understood what it was exactly that I wanted, I now have the confidence in my own skin that I've never had and it's all thanks to Mr Khalil and his team. I would 100% recommend Manchester Private Hospital to anyone and everyone wanting surgery.

June 11, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Nicole,
Thank you so much for your wonderful review and for taking the time to share your experience.

We are delighted to hear that you had such a positive journey with Mr Khalil and his team. It's fantastic to know that you felt comfortable and supported throughout the entire process, and that your goals were listened to and understood.

We're especially pleased to hear how happy you are with your results and that your breast augmentation has given you newfound confidence. Helping our patients feel more confident and comfortable in themselves is at the heart of what we do.

Thank you for your recommendation of Manchester Private Hospital. We truly appreciate your kind words and will be sure to share your feedback with Mr Khalil and the team. We wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 4 out of 5 stars

The procedure was Gynomatia done by lyposuction

They explained the procedure well
The procedure went well
Aftercare was ok

May 14, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Geoff,
Thank you for taking the time to leave us a review.

We're pleased to hear that you felt the procedure was explained clearly, that your gynaecomastia liposuction went well, and that you were happy with your overall experience.

We also appreciate your comments regarding your aftercare. Patient feedback is invaluable in helping us continually improve our services, and we will share your comments with the team.

Thank you for choosing Manchester Private Hospital. We wish you all the very best with your continued recovery.
Best Wishes,
Manchester Private Hospital

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Rated 5 out of 5 stars

I recently had VASER liposuction with…

I recently had VASER liposuction with fat grafting, and I genuinely couldn’t be happier with my experience from start to finish.

Dr Fiore is an exceptional surgeon. From the initial consultation, he took the time to explain everything clearly, answered all of my questions, and made me feel completely at ease. His professionalism, skill, and attention to detail gave me total confidence, and I’m so pleased with my results.

A huge thank you to Fernanda, who carried out my Manual Lymphatic Drainage (MLD) massages after surgery. She has been absolutely amazing throughout my recovery. She is incredibly knowledgeable, caring, and professional, and her treatments made a real difference to my healing by helping reduce swelling and improve my comfort. Every appointment was reassuring, and I always felt in the best hands.

I’d also like to thank Dionne, who organised everything throughout the process. Communication was excellent from the beginning, and she made the whole journey smooth, stress-free, and well organised. Nothing was ever too much trouble.

The level of care and support before, during, and after my surgery has been outstanding. I always felt valued as a patient and never felt like just another number. If you’re considering VASER liposuction or fat grafting, I would highly recommend this team. Their professionalism, expertise, and genuine care have made this such a positive experience.

Thank you all for helping me achieve results I’m genuinely delighted with.

May 25, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Ashley,
Thank you so much for taking the time to leave such a detailed and thoughtful review.

We are absolutely delighted to hear how pleased you are with your experience and the results of your VASER liposuction and fat grafting procedure.

It is wonderful to know that Dr Fiore made you feel informed, reassured, and confident throughout your journey. We pride ourselves on providing personalised care, and we're thrilled that his professionalism, expertise, and attention to detail helped make your experience such a positive one.

We're also delighted to hear your kind words about Fernanda. Post-operative care plays an important role in recovery, and it's fantastic to know that her Manual Lymphatic Drainage treatments supported your healing and made such a positive difference to your comfort and recovery.

Thank you, too, for recognising Dionne's support. We're pleased that her communication and organisation helped ensure your journey was smooth and stress-free from beginning to end.

Knowing that you felt genuinely cared for throughout your treatment means a great deal to us. We strive to provide every patient with the highest standard of care before, during, and after surgery, and your feedback is a wonderful reflection of the dedication of our team.

Thank you once again for your recommendation and for choosing Manchester Private Hospital. We will be sure to share your kind comments with Dr Fiore, Fernanda, Dionne, and the wider team. We wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

The team there made me feel so…

The team there made me feel so comfortable the whole time no bads words to say. The whole process was so smooth. I am so pleased with my results boosted my confidence! Thank you too Mr. Faisal Ashfaq would highly recommend and a thank you too Lorraine who was always there if you needed anything. Thank you so much !!

May 23, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Isabella,
Thank you so much for taking the time to leave us such a lovely review.

We are delighted to hear that our team made you feel comfortable throughout your journey and that the entire process was smooth from start to finish. It's wonderful to know that you are so pleased with your results and that your treatment has given you a boost in confidence.

Thank you for your kind words about Mr Faisal Ashfaq and Lorraine. We will be sure to share your feedback with them, and we're pleased to hear they helped make your experience so positive and were there to support you every step of the way.

Thank you once again for choosing Manchester Private Hospital and for your recommendation. We wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

My surgeon Dr Ashfaq has been amazing…

My surgeon Dr Ashfaq has been amazing from start to finish, he listened to me but also gave me professional advice. I was well looked after on the day of surgery and everything went so smoothly. I was very nervous on the day of but had so much re assurance from the girls looking after me, Lorraine was also very helpful and answered any questions I had. The results have been life changing and I couldn’t be happier with them :)

June 13, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Molly,
Thank you so much for taking the time to share your experience.

We are delighted to hear that you had such a positive journey with Dr Faisal Ashfaq. It's wonderful to know that he took the time to listen to your goals while providing expert advice to help you achieve the best possible outcome.

We're also pleased to hear that our team looked after you so well on the day of your surgery and that they were able to provide reassurance and support when you were feeling nervous. Your kind words about Lorraine are greatly appreciated, and we will be sure to pass on your feedback to her and the rest of the team.

Most importantly, we're thrilled to hear that your results have been life-changing and that you couldn't be happier with them. Helping our patients achieve greater confidence and improve their quality of life is exactly what we strive for.

Thank you once again for choosing Manchester Private Hospital and for your wonderful recommendation. We wish you continued happiness and confidence with your results.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

Patrica the nurse is so very good

Patrica the nurse is so very good .
Reassuring, helpful and gentle and kind,
Love her .
I have had a breast uplift and enlargement. I’m into my second week of recovery.. things have changed nicely,
I am buzzing with my new boobs 👍❤️

July 21, 2026
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Reply from Manchester Private Hospital

Dear Gill,
Thank you so much for taking the time to leave such a lovely review.

We are delighted to hear that you have had such a positive experience with Patricia. She will be so pleased to know that her reassuring, gentle, and caring approach made such a difference to your journey. We will be sure to pass on your kind words to her.

It's also wonderful to hear that you are recovering well following your breast uplift and enlargement, and that you are already so happy with your results. We hope your recovery continues to progress smoothly over the coming weeks.

Thank you for choosing Manchester Private Hospital. We truly appreciate your recommendation and wish you continued happiness and confidence with your new results.
Regards,
Manchester Private Hospital

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Rated 5 out of 5 stars

I had a breast uplift & reduction

I had a breast uplift & reduction, with Ms Nasir, it has changed my life completely, I had my surgery exactly one year ago today, I wanted to wait and do a complete review, now everything has completely healed & settled, I wouldn’t change a thing, I felt listened to, I was in great hands, very knowledgeable & I trusted her from the moment I met & discussed what I desired, I no longer have any back pain, I feel so confident & I am so greatful I chose Ms Nasir, nurses were also amazing, always reassuring me, I felt so looked after. I would 1000% recommend. I wish I had done it sooner, I was a 32 HH, I’m now 30DD

July 23, 2025
Unprompted review
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Reply from Manchester Private Hospital

Dear Siobhan,
Thank you so much for taking the time to share your experience and for returning to leave a review one year after your surgery.

We are delighted to hear how pleased you are with the results of your breast uplift and reduction with Ms Nasir, and that the procedure has had such a positive impact on your confidence and quality of life. It's wonderful to know that you felt listened to throughout your journey, that you had complete trust in Ms Nasir, and that our nursing team helped you feel reassured and well cared for.

Hearing that you are now free from back pain and so happy with your outcome is exactly what we strive for, and we're thrilled that your experience has been such a positive one.

Thank you once again for your kind words and your recommendation. We will be sure to share your feedback with Ms Nasir and the nursing team. We wish you continued health and happiness as you enjoy the benefits of your surgery.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

I couldn’t recommend this hospital…

I couldn’t recommend this hospital enough. My surgeon Mr. Faisal Ashfaq and Lorraine made this whole process smooth from start to finish and really helped to calm any nerves. I was lucky enough to also not feel any pain at all and my recovery was a breeze. I am delighted with my results and couldn’t be happier. Thank you all so much 😊

May 23, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Leah,
Thank you so much for your wonderful review and for taking the time to share your experience.

We are delighted to hear that your journey with us was so positive from start to finish. It's fantastic to know that Mr Faisal Ashfaq and Lorraine helped make the process as smooth and reassuring as possible, and that they were able to put you at ease throughout your treatment.

We're also pleased to hear that your recovery was comfortable and that you are delighted with your results. Your kind words will mean a great deal to Mr Ashfaq, Lorraine, and the wider team.

Thank you once again for choosing Manchester Private Hospital and for your recommendation. We wish you all the very best for the future.
Regards,
Manchester Private Hospital

Rated 1 out of 5 stars

Awful aftercare

Great surgeon. Awful aftercare.
Twice now MPH have had my review removed after they’ve responded to my review because they don’t like the comments I’ve made. They keep saying I’ve used personal information but I haven’t! In my first review I mentioned my surgeons names in a positive way but after they’ve responded responded I added further information about the way my complaint was dealt with and I mentioned the job title of the person who had handled my complaint in a really poor manner and they stated I had used personal information so my reviews were removed.
They obviously don’t like negative comments being made about them despite those comments being accurate and honest so will continue to challenge through TrustPilot to have my reviews removed but I will keep adding them. As previously stated, the surgeons who did my lipedema removal were great but the aftercare was absolutely disgusting and sue to their incompetence I ended up being treated in A&E. I would not recommend the hospital due to this and the fact they take no wonder ship when things go wrong!
Update following their response below. TrustPilot only investigate reviews if you ask them to so this is not on TrustPilot but on yourselves for telling them I included personal information when I didn’t. My review was live for a couple of days and then you challenged it! No doubt you will challenge this review as well.
You did not deal with my complaint, instead you made excuses as to why you didn’t carry out a simple blood test during my appointment. Instead you delayed my treatment by telling me everything was fine and referring me back to my GP. You need to take more ownership of aftercare before someone ends up in a serious conduction which they don’t recover from!
For clarity, my complaint has not been resolved, you have just decided to send me a final response.

January 16, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Teresa,
Thank you for taking the time to share your feedback. We're pleased to hear that you had a positive experience with your surgeon, but we're genuinely sorry to learn that your aftercare did not meet the standard you expected.

We appreciate that requiring treatment at A&E would have been a distressing experience, and we're sorry for the impact this had on you. We also regret that you feel let down by the aftercare you received.

Your complaint was reviewed through our formal complaints process. Throughout this process, we sought to address your concerns with empathy, provide a full response, and explain the findings of our investigation. As our investigation did not identify any failings in your care that warranted compensation, no offer of compensation was made.

While we cannot comment on Trustpilot's moderation process, we would like to reassure you that we welcome both positive and constructive feedback. We do not seek to remove reviews because they are negative, and Trustpilot makes its own decisions regarding content in line with its guidelines.

We remain committed to learning from patient feedback and continuously improving our services. Thank you again for taking the time to share your experience.
Regards,
Manchester Private Hospital

Rated 5 out of 5 stars

An efficient process and caring professionals

The whole process from initial consultation through to aftercare was organised and efficient. Dr Kam Singh is a lovely person, who listens to you and clearly cares. Lorraine, my coordinator kept me informed throughout and dealt with any queries promptly.

March 17, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Jaime,
Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you found your experience with Manchester Private Hospital organised, efficient, and supportive from your initial consultation through to your aftercare.

It’s especially rewarding to know that Dr Kam Singh made you feel listened to and cared for throughout your journey. We’ll also be sure to share your kind words with Lorraine, who will be pleased to know that her communication and support helped make your experience a positive one.

Thank you again for choosing Manchester Private Hospital and for recommending us. We wish you all the very best with your continued recovery and results.

Manchester Private Hospital Team

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Rated 5 out of 5 stars

Amazing staff and surgeon

Amazing staff and surgeon, Dr Lopa was so professional, knowledgeable, understood exactly what I wanted a delivered to perfection.

January 21, 2026
Unprompted review
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Reply from Manchester Private Hospital

Dear Michelle,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with Dr Lopa and our team.

It’s fantastic to know that Dr Lopa’s professionalism, expertise, and understanding of your goals helped you achieve the results you were hoping for. We’ll be sure to share your kind words with her and the wider team—they will be thrilled to hear your feedback.

Thank you again for choosing Manchester Private Hospital and for taking the time to recommend us. We wish you continued happiness and confidence with your results.

Manchester Private Hospital Team

Rated 1 out of 5 stars

I am not very happy with the result I…

I am not very happy with the result I had surgery my ear it’s look same not see the difference after open the bandage reached home when I saw it’s look still same I fell so sad 😌 🥲

July 13, 2026
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Reply from Manchester Private Hospital

Dear Maria,

Thank you for taking the time to share your feedback. We are very sorry to read about your experience and the distress you have described.

Reverse otoplasty is an uncommon and technically challenging procedure performed to correct ears that have been overcorrected following previous otoplasty surgery.

Unlike standard otoplasty, which is designed to reduce ear prominence, reverse otoplasty aims to partially reverse the previous correction by restoring a more natural projection of the ears. As this procedure involves undoing the effects of previous surgery, the outcome is inherently less predictable. Patients should also be aware that the degree of correction achieved is often more subtle than that seen with primary prominent ear correction surgery.

As your surgery took place only two weeks ago, it is still too early to accurately assess or confirm the final postoperative outcome. Healing and tissue settling continue for several weeks and, in many cases, several months following surgery. During this time, the appearance of the ears can continue to change as swelling resolves and the tissues mature.

We will continue to support you throughout your recovery and would encourage you to attend your scheduled postoperative follow-up appointments. These reviews allow the clinical team to monitor your healing, assess your progress, and address any concerns you may have at the appropriate stage of your recovery.

We hope this explanation provides some reassurance and clarifies the points you have raised.

At Manchester Private Hospital, patient safety and satisfaction remain at the forefront of everything we do. Should you have any further questions or concerns, please do not hesitate to contact us on 0161 507 8822. Our team will be happy to assist you.

Kind regards,

Manchester Private Hospital Team

Rated 5 out of 5 stars

Staff were brill and results are incredible

Staff were very friendly, explained everything in detail and answered any questions I had. My results are brilliant and they look so natural. People are really surprised to find out I’ve had them done. Thankyou!!

January 18, 2026
Unprompted review
Manchester Private Hospital logo

Reply from Manchester Private Hospital

Dear Consumer,
Thank you for sharing your wonderful feedback. We are delighted to hear that our team made you feel comfortable, explained everything clearly, and answered all your questions.

It is especially pleasing to know that you are so happy with your results and that they look natural. Your kind words mean a great deal to the entire team.

Thank you for choosing Manchester Private Hospital.

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