Mandalaground 

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Rated 1 out of 5 stars

First the shipping took nearly two…

First the shipping took nearly two months. The tracking program didn't work u til the product was delivered. Then the ear cuffs I purchased are too big and are too stiff so they are not adjustable. Next...try finding how to return and get a refund? Shop elsewhere!!

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing sadly

I truly wanted this to be a great site not least becuase I ordered their products ( magnetic earrings). Or for the weight loss but I’d heard that magnetic products are good for arthritis . They also had Asian skincare products so I thought I’d get a hair serum as I love Korean and Japanese skin care . I knew it would take a while to arrive . I got the tracking number and it was not recognised . It took quite a while before it was . The tracking then claimed it was handed over to Poste Italiane and that they had made an attempted delivery . I had emailed the company a couple of times as I wanted to give direct instructions to access my house as I knew a delivery couldn’t have been made when they said as they can’t access entry to my area without calling me . I emailed mandala ground a few times and got reasonable responses asking me to be patient , That’s fair enough so I emailed Poste Italiane asking if they could reroute the parcel or have their couriers call me to save another failed delivery . When they investigated my tracking number didn’t even exist it hadn’t entered their network at all . Then emailed mandal ground and explained all that was said and asked for a refund since the goods are not going to reach me and no one has heard of them or the tracking number . Suddenly any other pages that supposedly tracked the parcel no longer exist no tracking is available and emails have stopped being responded to . That’s $50 dollars down the drain .

August 31, 2022
Unprompted review
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