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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the service provided, often highlighting prompt and efficient resolution of delivery issues. People frequently express appreciation for the products, noting their effectiveness in making hair appear thicker, fuller, and providing good coverage. Many find the products easy to use and appreciate the confidence they gain from using them. However, some people were dissatisfied with the product itself, mentioning issues like a coarse or sticky feeling, difficulty in styling hair after application, and concerns about staining clothes or pillows. There are also mixed opinions regarding product quality, with some customers receiving damaged items or finding the product quantity to be less than expected. Delivery service also received varied feedback, with some experiencing delays, missing items, or issues with tracking and communication.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the product, describing it as a... See more

Quality

Consumers find quality to be ambiguous, with some praising products like the Mane Hair Thickening Spray for... See more

Delivery service

Customers had ambiguous experiences with delivery services. While many reviewers praised fast and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service, often... See more

Order

Users describe ambiguous interactions with order. Some customers report issues such as orders not arriving,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Product arrived quickly, unfortunately I do not like the product when it is in, it leaves a coating ( like dry shampoo can) It also doesn't disguise the scalp so the thinning area is still obvious a... See more

Rated 4 out of 5 stars

My white hair was really thinning on the top of my head, due largely to medical conditions and an overload of medication. I’ve tried to disguise this in many ways over the past few years, without much... See more

Rated 4 out of 5 stars

I like the product , for it covers well on my hair and a quick fix For me though the down sides are I have to buy 2 shades mid brown & dark brown to get the colour to match my real hair also I do find... See more

Company replied

Rated 4 out of 5 stars

The hair thickening product is good. I just wish there had been more choice on hair shades available. Although I ordered medium brown, ideally I would have liked medium gray or what's often called '... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The world's Number One hair thickening spray, for an instantly thicker, fuller looking head of hair. Suitable for fine or thinning hair, covering grey roots or as a hairline filler. The Mane Hair Thickening Hair Care Regime - wash, thicken and style. Perfect hair every time.


Contact info

3.5

Average

TrustScore 3.5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

I like this product but note the colour…

I like this product but note the colour Light Blonde of the Thickening Spray is more like the colour Ginger. Ash Blonde is more subtle and less ‘gingery’.

August 21, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Karina, Thank you for your review. Mane UK

Rated 5 out of 5 stars

Customer support

Customer support is probably the most helpful customer support service I’ve encountered!

September 3, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Josh, lovely - thank you for your 5 star review. Mane UK

Rated 5 out of 5 stars

Great stuff

Great stuff , works well , quick delivery , easy to order

August 20, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Lisa, Thanks for your lovely 5 star review!

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Rated 1 out of 5 stars

Not for me.

I have used the fibres before from Mane and really like them. Leaves hair soft and thickens hair.
Saw advert for spray thinking it'll be similar, but it was sticky and made hair stiff and dry, unnatural look. Ruined pillow and cushions and goes on hands if you touch hair. Returned all 3 bottles I bought. Not for me. Will continue with fibres.

August 6, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello - thank you for your review. We offer the Fibers and the Spray so that consumers have a choice of their preferred application. We are very happy that you like the fibers. Best wishes. Mane UK

Rated 5 out of 5 stars

It really does appear to thicken hair

It really does appear to thicken hair. I’ve used others, some more expensive, but this does the trick.

August 13, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Maureen, thank you for your lovely 5 star review! We are pleased the product helps you. Best wishes. Mane UK

Rated 1 out of 5 stars

Hmmmm no

It's not a very good product. Makes your hair look grey! Doesn't blend in well at to your natural hair colour. Would not recommend waste of money

July 23, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello. We are sorry you did not like the product. Making it look grey seems a very strange thing to say. Perhaps you could email us a photo of how the product has turned your hair grey via the web site so we can advise you on a better colour choice. Best wishes. Mane UK

Rated 5 out of 5 stars

I'm really pleased with my first…

I'm really pleased with my first purchase light brown spray .Just adds that volume on the area I needed it .Will deffo order more.little pricey but you get what you pay for ..wouldn't mind some free samples though @mane😃

July 8, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Neil. Thanks for the 5 star review! We are glad that you like the product. If you sign up to our emails, you will always get our best offers! Best wishes. Mane UK

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Rated 5 out of 5 stars

My hairdresser was very impressed at…

My hairdresser was very impressed at the coverage. Made my hair look instantly thicker. The setting spray helped to keep it all in place too. Pleaaed with purchase and easy to use.

July 4, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Dororthy. Thank you for your 5 star review! We are pleased that you like the product and that is is helping with your hair style and look. Best wishes. Mane UK

Rated 5 out of 5 stars

WOW!!

WOW!!! another amazing creation. The root touch up powder. I have thinning hair, this gives me confidance knowing I have thicker hair. MANE YOU ARE SIMPLY UNIQUE!! I Use also so your thicker hair spray. This is why MANE your are very creative in your work. Thank you, for giving me confidance again. You deserve more than 5 stars. Thank you, not only for myself but for many people.

July 4, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Christine, Thank you for your fabulous 5 star review. We are very happy to hear that you like our new Hair Touch Up powder. With best wishes the Mane UK team.

Rated 5 out of 5 stars

New confidence

Really does make me feel better about myself covers the area I am so worried about
Recommend it to anyone it’s given back my confidence

July 4, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Gillian, Lovely - thank you for your 5 star review. Mane UK

Rated 3 out of 5 stars

Quite a good product

It covers well initially, but tends to break up after a few days. I have tried all different sorts of hair cover items. Yours is quite good. I wish i had a head of hair so I didn't need to use it at all, but this kind of product is a life saver as far as I am concerned.

June 26, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Elizabeth. Thank you for your review. When you use the spray - use sparingly and spread with a wide toothed comb or brush - this should help prevent you putting too much on. Also have you tried our Mane Hair Thickening Shampoo? - it may really help you with your fine hair. Best wishes. Mane UK

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Rated 5 out of 5 stars

Today

Hi, I’ve already written a glowing review. Regards, K

June 12, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

thank you

Rated 5 out of 5 stars

Mane is the best product on the market

I have been using this product for 30 years on my very fine hair and can’t live without it. I have tried many products and this surpasses everything out there. I buy 6 cans at once to get the best discount.

June 20, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi Susan. Thank you for your lovely 5 star review and thank you for being a loyal customer. Best wishes. Mane Uk

Rated 5 out of 5 stars

Impressed with result

My hair was thining at the
front front. It now looks much better.

June 9, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello Len. Thanks for your lovley 5 star review. We are glad you like the product. Mane UK

Rated 2 out of 5 stars

Still awaiting a response on missing item…

Ordered the 5 piece starter pack and one item missing. Emailed to ask for help and still not received a response.

May 30, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello Susan. We are sorry you are unhappy. You have misunderstood the product. There is a choice from 5 shades, you do not get 5 products. You ordered the Dark Brown which was sent to you on a tracked shipment.

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Rated 3 out of 5 stars

The package had opened in transit

The package had opened in transit, and the delivery took almost 7 days.

Product was fine otherwise

May 28, 2024
Mane UK Ltd logo

Reply from Mane UK Ltd

Hello Joe. Thank you for leaving a review. We would like to inform you that your order was placed at 6.22 pm on a Friday. It states clearly in our shipping informatoin on the web site that orders placed after noon on a Friday cannot be shipped until Monday as there is no postal collection again until Monday. https://maneuk.com/shipping/
Your order was shipped on the Monday and arrived on the Wednesday - so within 48 hours. This is your Royal Mail tracking info: Royal mail tracking FL337619824GB

Rated 5 out of 5 stars

Should be called "Confidence"

This product should be called " confidence " as that is exactly what it gives you back . I can't say enough good things, it really has changed my self esteem . Gives you the feel good factor back with your look and hairstyle . Does exactly what it says and so easy to use. Highly recommend

May 31, 2024
Unprompted review
Mane UK Ltd logo

Reply from Mane UK Ltd

Hi David, thank you for your lovely 5 star review. We are pleased the product is helping you. Best wishes. Mane UK

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